
Let's build together.
Talk with a senior engineer about your product idea, architecture, and what it would take to build it.
6
years on the market
73%
new clients come from referrals
510+
finished projects
80+
software engineers
Services we offer
- 01AI-Driven Process Automation
> AUTOMATION THAT UNDERSTANDS CONTEXT <
We design AI-driven process automation that does more than click buttons. It reads documents, interprets intent, and makes controlled autonomous decisions. Our automations replace brittle, rule-only RPA with AI that can adapt to new document formats, edge cases, and unstructured data. We focus on ai workflows where errors are costly.
- Email and document classification
- Multi-step approval workflows
- Data extraction from PDFs
- SLA-based task routing
- Automated compliance reports
> BUILT FOR FLORIDA OPERATIONS <
Why does ai driven process automation in florida need more than simple scripts?
- Handling seasonal volume swings without manual scaling
- Running during hurricane disruptions when staff access is limited
- Supporting bilingual customer flows across the state
- Aligning with state and federal rules through built-in controls
- 02AI Operationalization
> FROM PROTOTYPE TO RELIABLE PRODUCTION <
We take models and ai agents and turn them into stable production services with monitoring, logging, retraining pipelines, and fallback paths. Our team sets up CI/CD for models, performance dashboards, alerts, and rollback plans so automations stay safe as real-world data changes.
- Model monitoring and alerts
- Versioned deployments and rollback
- Data drift and quality checks
- Access control and audit logs
- Cost tracking for AI workloads
- 03Machine Learning Model Development
> MODELS TUNED TO YOUR DATA <
We build and train machine learning models using your own operational data: transaction logs, sensor data, patient flows, student activity, or construction timelines. These ml models power forecasting, anomaly detection, churn prediction, fraud detection, and demand planning. The business problems include poor forecasting, reactive firefighting, and revenue loss from missed patterns, especially in fast-changing Florida markets. Our team handles the full ML lifecycle: data preparation, feature engineering, model training, validation, and real time monitoring.
- Demand forecasts by region
- Anomaly alerts on payments
- Churn risk scoring in SaaS
- Capacity planning for clinics
- Lead scoring for real estate
- 04Artificial Intelligence Development
> SMART SYSTEMS, REAL BUSINESS IMPACT <
We design and build AI components, LLM-based services, recommendation engines, classification models, that plug into existing business systems. This helps replace manual triage, document review, and routing with artificial intelligence that works at any scale. The problems we solve include overloaded teams, slow response times, inconsistent decision making, and complicated compliance workflows. Data residency concerns, state and federal regulatory requirements, and multi-location operations across every city of Florida all factor into how we build these ai models.
- Intake triage for tickets and claims
- Document understanding for contracts
- Smart routing for service requests
- Risk flags in finance workflows
- Content moderation for marketplaces
- 05Custom AI Solutions
> AI THAT FITS YOUR STACK, NOT THE OTHER WAY AROUND <
We design custom AI solutions that integrate with CRMs, ERPs, EMRs, learning platforms, and field ops tools already used by Florida companies. Examples include AI assistants inside internal portals, automated case resolution inside ticketing tools, or scheduling assistants integrated with construction project software. Off-the-shelf ai tools rarely match Florida-specific workflows, regulations, and reporting needs, so businesses end up with manual workarounds. We handle integration with platforms like Salesforce, HubSpot, Microsoft 365, Google Workspace, Epic/EMR, and custom in-house systems.
- AI sidekicks for support teams
- Automated data entry and sync
- Smart routing in call centers
- AI help for field technicians
- AI search across internal docs
> AUTOMATION THAT UNDERSTANDS CONTEXT <
We design AI-driven process automation that does more than click buttons. It reads documents, interprets intent, and makes controlled autonomous decisions. Our automations replace brittle, rule-only RPA with AI that can adapt to new document formats, edge cases, and unstructured data. We focus on ai workflows where errors are costly.
- Email and document classification
- Multi-step approval workflows
- Data extraction from PDFs
- SLA-based task routing
- Automated compliance reports
> BUILT FOR FLORIDA OPERATIONS <
Why does ai driven process automation in florida need more than simple scripts?
- Handling seasonal volume swings without manual scaling
- Running during hurricane disruptions when staff access is limited
- Supporting bilingual customer flows across the state
- Aligning with state and federal rules through built-in controls
PRODUCTS BUILT ACROSS INDUSTRIES
Finance
We build AI automation for banks, fintechs, and payment companies, focusing on fast transactions, fraud detection, and compliance with Florida and U.S. regulations.
Healthcare
We create HIPAA-compliant AI for Florida hospitals and clinics to automate authorizations and claims, with human oversight.
Education
We help Florida schools and platforms automate enrollment, support tickets, and reporting, allowing staff to handle complex tasks.
Construction
Our AI workflow automation addresses site delays, inspections, subcontractor coordination, and materials tracking. It converts photos, notes, and emails into structured updates, reducing manual data entry.
Technology
We help software companies add AI-driven automation to products and internal platforms, accelerating development and reducing manual overhead through handling large datasets and repetitive tasks.
Startups
We work with funded startups in Jacksonville, Miami, Tampa, and beyond to build scalable AI-backed products and internal automations, balancing speed with long-term reliability.
Compliance
We create traceable, approval-based AI systems for risk, compliance, and audit teams, turning audits into routine reviews with robust AI governance.
Energy
We support energy and infrastructure companies with AI automation for asset monitoring, work orders, and field operations, providing granular visibility without limiting existing systems.
Transparency at each stage
Discovery & Alignment
Clear goals and a detailed roadmap to eliminate surprises.
Technical Strategy
Expert tool selection with logical architectural backing.
Iterative Development
Real-time access to code, staging, and regular progress demos.
Careful Testing
Transparent QA, security, and performance reporting before launch.
Deployment & Support
Full documentation and ongoing monitoring for total control.
Numbers Don’t Lie
Recent projects showcasing how we design, engineer, and deliver production-ready software solutions.

WHAT IT WAS LIKE TO BUILD TOGETHER
Direct feedback from founders and product owners – including many of our partners right here in Florida – after shipping, scaling, and maintaining real production systems.
WHAT CHANGED IN PRACTICE
Clients didn’t stay because of promises. They stayed because delivery became predictable, ownership was clear, and the product kept moving forward after launch.
- 01Direct Access to Senior Engineers
You work directly with the engineers building your system, no account managers, no lost messages. Direct communication shortens feedback loops, aligns AI behavior with real workflows, and reduces misinterpretation. For ai driven process automation in florida, this means quickly tuning models or workflows with experts who understand both tech and operations. Human intelligence combined with technical skill produces better outcomes than layered communication.
- 02Predictable Delivery
Work is scoped and delivered in clear increments with no surprises. We break projects into testable steps with visible timelines, helping Florida businesses meet regulatory deadlines and manage seasonal demand. This clarity supports change management without disrupting efficiency.
- 03Built to Last Past Launch
Systems are designed for long-term use and easy maintenance. We ensure ai automations adapt to changing data and regulations common in Florida, reducing operational costs and supporting future growth.
- 04No Babysitting Required
Our teams drive progress independently, keeping stakeholders informed. This approach suits busy CTOs and founders who need reliable delivery without constant oversight.
Frequently Asked Questions
How is communication handled in AI-driven process automation projects?
A PM leads updates, scope, and timelines. Engineers are brought in for planning, tradeoffs, and technical clarity so decisions do not get lost in translation. We typically run weekly or bi-weekly calls depending on project pace. Written status reports keep everyone aligned on progress and blockers. The approach prevents the outcome gaps that come from relayed communication in traditional agency models.
What types of AI automation projects are a good fit for SoftDoes?
Long-term products, business-critical systems, and software that needs to be maintained and evolved after launch. Good fits include multi-step operations workflows, back-office automation, customer experience systems, and regulated ai automation. We focus on projects that need ongoing support and evolution, not one-off scripts that sit unused after delivery. We also develop platforms for education, construction, and technology companies that require scalability and compliance.
Do you build MVPs or only large AI systems?
We build MVPs when they are designed to grow into production systems. We do not build throwaway demos. Core architecture, data models, and security are designed so the MVP can scale without a full rewrite. We help identify the right scope for initial versions while keeping the future in mind. This strategy balances speed with the ability to achieve production-grade reliability.
How do you handle scope and changes in AI process automation?
Work starts from a defined scope. Changes are discussed, estimated, and prioritized explicitly, not absorbed silently. Scope is documented and agreed upon before development begins. When changes come up, we estimate impact on timeline and budget, then prioritize together with the client. We avoid silently absorbing scope for ai automation projects because this leads to hidden delays and quality issues.
What happens after launch of AI-driven automation systems?
We continue supporting, maintaining, and evolving the system. Launch is the beginning, not the end. Options include ongoing support, monitoring, optimization, and new feature development for your ai-driven automation. We can train internal teams, hand over runbooks, or stay involved as a long-term engineering partner. This ensures the agent and models continue to perform as real-world conditions shift.
Will we own the code and IP for AI automation projects?
Yes. You own 100% of the code, repositories, and intellectual property from day one. This includes all models, orchestration logic, and custom integrations we create. Generic internal libraries stay with SoftDoes, but all project-specific work belongs to the client. This is important for ai process automation in regulated industries that need full control and audit rights over their systems.
What makes SoftDoes different from a typical AI automation agency?
Senior engineers, direct communication, predictable delivery, and long-term ownership, not volume-based outsourcing. We assign experienced engineers to your AI automation from start to finish, focusing on production-grade systems that evolve over time. SoftDoes delivers AI-driven process automation in Florida and the U.S. with partners who understand both the capabilities and limits of current technology, prioritizing real benefits over hype.
How do you price AI-driven process automation projects?
Engagements are structured around clear scope and outcomes. We focus on long-term value, not lowest upfront cost. We price projects based on clear scope and deliverables rather than hourly rates. Pricing reflects the complexity and value of the AI automation, including data, integration, and support. We offer phased AI-driven process automation to fit budgets and capacity, similar to modular services like IBM Watsonx.
How I Built SoftDoes. From Solo Developer to Custom Software Development Company
In 2019, I was a freelance software engineer working from a small apartment in Ukraine. Today, I lead SoftDoes, a 70+ person AI focused custom software development company headquartered in Kansas City, Missouri. This is the story of how I built it, project by project, client by client, through a war and across continents.
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