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6
years on the market
73%
new clients come from referrals
510+
finished projects
80+
software engineers
Services we offer
- 01Business Analytics
> DATA INTO DAILY DECISIONS <
Business analytics means designing data models, metrics, and dashboards that answer real questions for Washington leaders. We focus on revenue, cost, risk, and customer metrics that your company actually tracks. Our analytics work starts with understanding what decisions you need to make and what data you have. From there, we build the structures and visualizations that let you see patterns, spot problems early, and act before small issues become expensive ones. We build analytics systems that connect your business data to the questions your team asks every day. This includes designing metric definitions, setting up data pipelines, and creating dashboards that update without manual effort.
- Revenue and margin visibility by product, region, or customer
- Customer churn early warnings based on behavioral signals
- Forecasting models for demand, capacity, or cash flow
- Cohort and segmentation analysis for marketing and sales
- Operational dashboards for supply chain and fulfillment
> CLEAR METRICS, FEWER SPREADSHEETS <
How do you move from scattered data to a single source of truth?
- Replace manual reporting with automated business intelligence tools
- Connect structured and unstructured data into unified views
- Enable self service analytics for managers and analysts
- Build historical data patterns into forecasting models
- 02IT Consulting
> CLEAR TECH DIRECTION <
IT consulting at SoftDoes is hands-on advising focused on analytics platforms, data integration, and architecture. We help Washington teams select the right business intelligence tool, design secure architectures, and avoid stalled projects caused by misaligned technology choices. We advise on tool selection, Microsoft Power BI, Tableau, Looker, Google Data Studio, IBM Cognos Analytics, or other business intelligence tools, based on your team’s skills, existing infrastructure, and long-term goals. Our consulting covers cloud services architecture for Azure or AWS, security and access reviews, and cost control strategies that prevent runaway spending on analytics platforms.
- Analytics stack assessments and gap analysis
- Architecture planning for Azure, AWS, or hybrid environments
- Vendor-neutral tool selection (Power BI, Tableau, Qlik, Looker)
- Security and access control reviews
- Cost optimization for cloud data warehousing
- Integration planning for ERP, CRM, and operational systems
- 03Digital Transformation
> MODERN SYSTEMS, REAL IMPACT <
Digital transformation here means modernizing processes and software with data and analytics built in from day one. For Washington companies moving from spreadsheets and email workflows to integrated products, portals, and internal tools, business analytics acts as the control panel. We help organizations replace fragmented reporting with unified data visualization capabilities, connect field teams to real-time dashboards, and surface the KPIs that operations, finance, and product teams need to run effectively. Business process automation reduces manual data entry, and embedded analytics puts insights where decisions happen.
- Replace spreadsheet reporting with automated BI reports
- Single view of operations across departments and locations
- Real-time executive dashboards with drill-down capability
- Analytics for field teams accessible on mobile devices
- Integration of enterprise resource planning data into reporting
- Workflow automation tied to analytics triggers
- 04Product Management & Product ownership
> PRODUCT DECISIONS, BACKED BY DATA <
Our product managers and product owners work with Washington startups and enterprises to define roadmaps, metrics, and success criteria for digital products. We use business analytics to prioritize what to build, measure what’s working, and adjust direction based on evidence rather than assumptions. SoftDoes can act as external product ownership for companies without in-house PM capacity, coordinating engineers and stakeholders while keeping delivery focused on business outcomes. We set up tracking for user behavior, feature adoption, and product health, then connect that data to release planning and roadmap decisions.
- Analytics-informed roadmaps tied to business goals
- North-star metric definition and tracking
- Release impact measurement and A/B testing setup
- User behavior tracking with event schemas
- Stakeholder alignment through data-backed prioritization
- Feature usage dashboards for product teams
- 05Database Design & Development
> DATA STRUCTURES THAT SCALE <
This service builds the databases and data models that power business analytics in Washington organizations. We design transactional databases (OLTP) for applications and analytical schemas (OLAP, star, snowflake) for reporting and BI workloads. Good database design determines whether your dashboards load in seconds or minutes, and whether your data teams can query data without breaking production systems. We work with technologies familiar to Washington teams: PostgreSQL, SQL Server, MySQL, Snowflake, BigQuery, and Azure SQL. Data warehousing and data modeling are designed for long-term use, not quick fixes.
- Schema design optimized for reporting and visualization
- Performance tuning for dashboard queries
- Data warehouse architecture (star schema, snowflake schema)
- Data quality checks built into pipelines
- Relational databases structured for analytics workloads
- Data validation and testing frameworks
- 06Code Audits
> KNOW WHAT YOU’RE RUNNING <
Code audits for analytics pipelines, dashboards, and custom software help Washington companies understand what they’re operating and where the risks are. We review ETL/ELT code, BI models, and application logic for security, performance, correctness, and maintainability. SoftDoes provides a clear written report with prioritized findings and improvement steps, aimed at technical leaders who need to make decisions about refactoring, migration, or optimization. We help you transform raw data processing into reliable, documented pipelines that data scientists and analysts can trust.
- Data pipeline health checks and documentation
- BI model review for accuracy and performance
- Security and access audit for analytics systems
- Performance and cost optimization recommendations
- Technical debt assessment and remediation planning
- Review of data manipulation and transformation logic
> DATA INTO DAILY DECISIONS <
Business analytics means designing data models, metrics, and dashboards that answer real questions for Washington leaders. We focus on revenue, cost, risk, and customer metrics that your company actually tracks. Our analytics work starts with understanding what decisions you need to make and what data you have. From there, we build the structures and visualizations that let you see patterns, spot problems early, and act before small issues become expensive ones. We build analytics systems that connect your business data to the questions your team asks every day. This includes designing metric definitions, setting up data pipelines, and creating dashboards that update without manual effort.
- Revenue and margin visibility by product, region, or customer
- Customer churn early warnings based on behavioral signals
- Forecasting models for demand, capacity, or cash flow
- Cohort and segmentation analysis for marketing and sales
- Operational dashboards for supply chain and fulfillment
> CLEAR METRICS, FEWER SPREADSHEETS <
How do you move from scattered data to a single source of truth?
- Replace manual reporting with automated business intelligence tools
- Connect structured and unstructured data into unified views
- Enable self service analytics for managers and analysts
- Build historical data patterns into forecasting models
PRODUCTS BUILT ACROSS INDUSTRIES
Finance
We build analytics and risk dashboards for Seattle banks and fintechs, focusing on audit trails, reconciliation, and regulatory reporting like SEC and CFPB compliance.
Healthcare
We offer HIPAA-compliant analytics platforms for Washington healthcare, supporting patient flow, capacity forecasting, and claims analytics with privacy controls and EHR integration for My Health My Data Act compliance.
Education
We help Washington universities and edtech platforms track enrollment, engagement, and outcomes, integrating with learning management and student information systems to generate actionable reports.
Construction
Our project analytics dashboards for Washington construction firms track cost variance, schedules, and resource use, fitting existing workflows without disrupting reporting.
Technology
Washington tech and SaaS companies use our analytics platforms for product analytics, observability, and data engineering, integrating event tracking and feature usage dashboards with tools like Segment and Amplitude.
Startups
Startups in Seattle and Bellevue rely on us for scalable MVP analytics dashboards supporting cohort tracking, funnel analysis, and investor-ready reporting for data-driven decisions.
Compliance
We build governed analytics with logging, access controls, workflows, and traceable metrics for finance, healthcare, and energy, enabling audits and visualization of complex data.
Energy
Washington utilities use our asset-focused analytics for load forecasting, performance, and operations dashboards, ensuring reliability and long-term data management.
Transparency at each stage
Discovery & Alignment
Defined goals and a precise roadmap ensure your vision is realized without unexpected pivots or hidden costs.
Technical Strategy
Senior engineers select the optimal tech stack with clear architectural reasoning for long-term scalability.
Iterative Development
Gain real-time access to code and staging environments with regular demos to track every milestone as it happens.
Careful Testing
Receive transparent QA, security, and performance audits to ensure a flawless and stable launch every time.
Deployment & Support
Stay in total control with full documentation and proactive monitoring to keep your systems running at peak performance.
Numbers Don’t Lie
Recent projects showcasing how we design, engineer, and deliver production-ready software solutions.
- Finance
- Energy
Deepwater Insights
Deepwater Insights delivers proprietary alternative data and niche research on the offshore drilling and energy sector to institutional investors, family offices, and high-net-worth individuals who require coverage that larger firms don't provide.- 100%Brand Continuity
- 2Platform Distribution
- 100%Paywall-Ready Content
- Real Estate
The building buyer
The Building Buyer is a Florida-based real estate investment firm co-founded by Dylan Troiano and Charles Hanlin. They acquire single-family, multifamily, and commercial properties across South Florida and beyond, with a focus on motivated seller opportunities.- 18Weekly hours saved
- 2+Years Ongoing partnership
- 1Fully owned Platform
- Education
- Non-Profit
WOVEN & NICE
Woven is a Spring Valley, NY nonprofit running the NICE program (New Training Inclusive Community Environment) in four Rockland County schools. Their team supports students through restorative practices, mediation, and professional development for teachers and administrators.- 4Schools Served
- 4Weeks to Launch
- 1STTime on Upwork
- Healthcare
CareInTouch
CareInTouch is a Bay Area home health agency providing skilled nursing and therapy services to patients referred from hospitals and clinics. With over 100 staff, they operate in one of the most complex and compliance-driven healthcare markets in the country.- 40% Reduction In Billing Errors
- 100+Staff Operations Managed
- 0Missed Compliance Deadlines
- Startup
Sparkle The Cleaning Service
Sparkle The Cleaning Service is a Detroit-area residential cleaning company with 10 years in business, connecting homeowners with vetted, insured independent cleaners through a subscription-based marketplace platform.- 75% Platform Transparency
- 2XPlatform Growth
- 40%Higher User Retention
- Startup
DineMate
DineMate is a Maryland-based dating and connecting platform built around verified profiles, restaurant reservations, and prepaid dining experiences. Founded to bring back authenticity to how people meet and connect.- 60% Time Saved
- 99%System Reliability
- 40%Higher User Retention
- Healthcare
Prior Authorization AI
Prior Authorization AI is a healthcare automation startup building AI-powered tools to streamline prior authorization for Medicare and Medicaid medical transportation providers in New Jersey.- 16Weekly hours saved
- 63%Admin time reduced
- 43%Fewer submission errors
- Education
Grand Central Language Services
Grand Central Language Services provides translation and interpretation for organizations operating in complex, multilingual environments. As demand grew, internal workflows became harder to manage. SoftDoes built a custom platform to streamline coordination, improve visibility, and support scalable operations.- 72%Workflow Reduction
- 48%Coordination Reduction
- 83%Visibility Increase
- Healthcare
FMY Orthodontics
FMY Orthodontics, a multi-location practice in West Tennessee, partnered with SoftDoes to replace a spreadsheet-based financial workflow with a custom web platform. The goal was to simplify how staff present treatment financing while allowing patients and families to review and complete decisions remotely.- 60%Workflow Reduction
- 75%Remote Adoption
- 5Locations Aligned
FORBIDDEN ALCHEMY
Forbidden Alchemy is a Shopify-based e-commerce store created for a bold, underground fashion brand rooted in metalcore and occult aesthetics. The goal was to deliver a high-impact online experience that reflects the brand’s dark identity while providing smooth, conversion-focused shopping for mobile-first users.- 68%Faster Checkout
- 41%Repeat Customers
- 35%Cart Abandonment
Bokeyno Motorsports
Bokeyno Motorsports is the leading mobile installer of vertical doors for high-performance cars. This Shopify website isn’t just about services—it’s a bold statement of power, style, and expertise. With a sharp layout, strong visuals, and real-world case studies, the site delivers all the information car enthusiasts need to book confidently and instantly.- 54%Booking Requests
- 43%Lead Conversion
- 32%Qualified Inquiries
ai document processing platform
A comprehensive talent solution designed to help companies attract, hire, and retain top talent more effectively. The platform combines AI-powered recruitment technology with employee financial wellbeing programs, enabling smarter hiring decisions while supporting employees’ financial stability and long-term engagement.- 62%Faster Processing Time
- 78%Less Manual Work
- 35%Improved Accuracy
WHAT IT WAS LIKE TO BUILD TOGETHER
Direct feedback from founders and product owners – including many of our partners right here in Washington – after shipping, scaling, and maintaining real production systems.
WHAT CHANGED IN PRACTICE
Clients didn’t stay because of promises. They stayed because delivery became predictable, ownership was clear, and the product kept moving forward after launch.
- 01Direct Access to Senior Engineers
You work directly with the engineers building your business analytics and software systems, no account managers or layers in between. This direct communication speeds up design decisions and reduces miscommunication for Washington teams. When your CTO or operations lead has questions about metrics or dashboards, they talk straight to the builder. Technical and business people engage directly with those implementing dashboards, data pipelines, and services, enabling faster, custom analytics development without lost context.
- 02Predictable Delivery
Work is scoped, sequenced, and delivered in clear increments, no surprises or stalled releases. We break projects into milestones: data foundations, initial dashboards, then iterative improvements based on feedback. Washington companies see working software early, validating direction before major investment. Your analytics roadmap stays visible and adjustable, with BI project delivery tied to measurable outcomes.
- 03Built to Last Past Launch
The system is designed for long-term use, maintenance, and change. Launch is the starting point, not the finish line. We design analytics to be maintained and extended by your team or ours. Documentation covers metric definitions, data lineage, and system architecture. Handover to in-house Washington teams includes training and support. Version control, environment setup, and testing practices keep your long-term analytics platform reliable over time, so you’re not dependent on any single person or vendor.
- 04No Babysitting Required
Clients weren’t managing the team or pushing work forward. Execution didn’t depend on reminders. We set clear expectations, share regular status updates, and flag tradeoffs proactively. This matters for busy founders, CTOs, and operations leaders in Washington who cannot run day-to-day project management on top of their actual jobs. Managed business analytics projects mean you get progress reports, not project management overhead.
Technologies We Use
ENTERPRISE PLATFORMS & BUSINESS SYSTEMS
DATABASES & DATA INFRASTRUCTURE
ENGINEERING, DEVOPS & PRODUCT TOOLS
DATA ANALYTICS & AI
CLOUD PLATFORMS
Frequently Asked Questions
How is communication handled in business analytics projects?
A PM leads updates, scope, and timelines. Engineers are brought in for planning, tradeoffs, and technical clarity so decisions don’t get lost in translation. We run weekly or bi-weekly check-ins depending on project pace, with shared project boards and Slack or Teams channels for async communication. For Washington-based teams, we align meetings to Pacific Time and support on-site sessions when that makes sense. Business analytics project communication stays direct, you always know what’s happening and what’s next.
What types of business intelligence projects are a good fit for SoftDoes?
Long-term products, business-critical systems, and software that needs to be maintained and evolved after launch. Examples include analytics platforms for finance, healthcare data systems with compliance requirements, internal tools with embedded BI, and customer-facing portals that need reliable reporting. We’re a strong match when a Washington company needs more than a basic dashboard, when you need complex analytics solutions integrated with custom software and sustained over time.
Do you build MVPs or only large-scale analytics systems?
We build MVPs when they’re designed to grow into production systems. We don’t build throwaway demos. For MVPs, we scope a lean first version with essential analytics: basic metrics, core user flows, and simple reporting that can scale. This MVP analytics foundation helps Washington startups move fast without repainting everything six months later. The first version is intentionally limited, but the architecture supports growth.
How do you handle scope and changes in analytics projects?
Work starts from a defined scope. Changes are discussed, estimated, and prioritized explicitly, not absorbed silently. Change requests go through a clear process: we assess impact on timeline and budget, discuss tradeoffs, and keep a visible backlog of analytics and feature ideas. Scope management for analytics projects means Washington project sponsors avoid surprise costs and missed deadlines. You always know what’s in scope and what’s been added.
What happens after launch in terms of analytics support?
We continue supporting, maintaining, and evolving the system. Launch is the beginning, not the end. Post-launch analytics support options include ongoing maintenance, new dashboard development, and performance tuning for analytics workloads. Some Washington clients transition to an internal team, and we provide structured handover with documentation and training. Others keep us engaged for continuous improvement. Either path works.
Will we own the code and intellectual property for analytics solutions?
Yes. You own 100% of the code, repositories, and intellectual property from day one. In practice, this means private repos from the start, documented handoff processes, and no vendor lock-in in the analytics stack. Ownership of analytics code and data models is especially important for regulated Washington industries that must control their data, algorithms, and reporting logic for compliance and audit purposes.
What makes SoftDoes different from a typical software development agency?
Senior engineers, direct communication, predictable delivery, and long-term ownership, not volume-based outsourcing. We don’t operate like agencies that cycle through junior developers or hand off disconnected BI implementations. SoftDoes combines custom software engineering with business analytics expertise in one team. Integrated software and business analytics services mean you get systems that work together, not fragmented tools that someone else has to maintain.
How do you price business analytics projects?
Engagements are structured around clear scope and outcomes. We focus on long-term value, not lowest upfront cost. We typically work with fixed-scope phases or structured ongoing engagements. For Washington clients, we walk through tradeoffs between features, analytics depth, and budget before agreeing on scope. Pricing for business analytics projects reflects complexity, timeline, and the level of ongoing support you need, not arbitrary hourly rates.
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How I Built SoftDoes. From Solo Developer to Custom Software Development Company
In 2019, I was a freelance software engineer working from a small apartment in Ukraine. Today, I lead SoftDoes, a 70+ person AI focused <a href='https://softdoes.com/'>custom software development company</a> headquartered in Kansas City, Missouri. This is the story of how I built it, project by project, client by client, through a war and across continents.
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