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User Experience Design in Augusta, GAAugusta Flag

SoftDoes brings expert user experience design to Augusta companies. We combine UX research, interface design, and product strategy to create digital products that serve real user needs and drive measurable results.

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  • 6

    years on the market

  • 73%

    new clients come from referrals

  • 510+

    finished projects

  • 80+

    software engineers

Services we offer

  • 01User Experience Design

    > Research First, Design Second <

    UX professionals optimize digital projects by conducting user research and mapping workflows long before a single pixel is placed. Our team starts every engagement with in-depth analysis of your target audience, identifying pain points through interviews, surveys, and analytics. Costly rework prevention occurs by validating designs before development begins. We carry this research forward into customer journey maps that outline distinct phases of customer interaction, ensuring every touchpoint between your customers and your business is intentional. Augusta companies often find that UX roles are embedded in broader job descriptions rather than standalone teams. That gap means critical usability questions go unanswered. We address it directly. Customer personas help us tailor journey maps to specific audience segments, and mapping emotions across those journeys lets us identify where users succeed and where they abandon. Data from surveys and analytics is crucial for accurate journey mapping, and we validate every map with real customers to ensure accuracy. The result is a digital experience rooted in evidence, not assumption.

    • End to end usability audits
    • Customer journey mapping
    • Persona development and validation
    • Information architecture planning
    • Interaction pattern optimization

    > TESTING THAT REMOVES GUESSWORK FOR USER NEEDS <

    How do you know your product actually works for the people using it? We run iterative testing cycles using prototypes that range from low resolution sketches to high resolution interactive models, matching fidelity to the stage of the project.

    • Moderated usability sessions
    • A/B testing on live features
    • Accessibility compliance reviews
    • Analytics driven iteration

  • 02User Interface Design

    > CLARITY OVER DECORATION <

    Well designed interfaces can significantly increase conversion rates and reduce bounce rates across every screen. Our user interface design process applies psychology driven layouts and Gestalt principles to enhance how users perceive and interact with your product. We focus on minimizing feature creep so users find necessary functions quickly, without confusion. Web standards compliance including HTML, CSS, and JavaScript ensures responsive designs that perform on all devices. Every component we create is purpose driven. For Augusta companies competing in digital commerce or serving a consumer base spread across different kinds of devices, a polished UI is not optional. Streamlining confusing workflows eliminates the need for extensive support tickets and training manuals. We define visual systems with reusable components, consistent typography, accessible color contrast, and interface elements assessed through prototypes before development. Accessibility testing is critical for successful UI/UX design, with testing cycles validating different aspects of the experience at each project stage. Digital platforms should be accessible to all demographics and usable across devices, and our interfaces reflect that principle from day one.

    • Design system creation and documentation
    • Responsive layout engineering
    • Accessible color and contrast standards
    • Interactive prototype handoff
    • Component library management

  • 03Product Design Services

    > FROM IDEA TO LAUNCHED PRODUCT <

    Digital product strategy defines the value delivered to customers and determines whether new initiatives succeed or fail. Our product design services start at the strategy layer, where an organization defines its objectives, and move through wireframes and prototypes into agile development cycles. Effective digital product strategy drives successful new initiatives by aligning user needs with business goals. We communicate with stakeholders at every phase, ensuring the plan stays aligned with your budget and timeline. Digital product management maximizes business results through strategic processes that connect research, design, and code. Companies focusing on digital initiatives see higher revenue when product strategy is integrated throughout the company rather than siloed in one department. We utilize user research to inform every design decision, and wireframes and prototypes are created through iterative design cycles that invite feedback early. Agile development emphasizes small teams and iterative processes, which is exactly how we operate. The outcome is software that solves real problems and earns customer loyalty.

    • Product roadmap definition
    • Feature prioritization frameworks
    • Cross functional team alignment
    • Iterative prototype validation
    • Post launch analytics integration

> Research First, Design Second <

UX professionals optimize digital projects by conducting user research and mapping workflows long before a single pixel is placed. Our team starts every engagement with in-depth analysis of your target audience, identifying pain points through interviews, surveys, and analytics. Costly rework prevention occurs by validating designs before development begins. We carry this research forward into customer journey maps that outline distinct phases of customer interaction, ensuring every touchpoint between your customers and your business is intentional. Augusta companies often find that UX roles are embedded in broader job descriptions rather than standalone teams. That gap means critical usability questions go unanswered. We address it directly. Customer personas help us tailor journey maps to specific audience segments, and mapping emotions across those journeys lets us identify where users succeed and where they abandon. Data from surveys and analytics is crucial for accurate journey mapping, and we validate every map with real customers to ensure accuracy. The result is a digital experience rooted in evidence, not assumption.

  • End to end usability audits
  • Customer journey mapping
  • Persona development and validation
  • Information architecture planning
  • Interaction pattern optimization

> TESTING THAT REMOVES GUESSWORK FOR USER NEEDS <

How do you know your product actually works for the people using it? We run iterative testing cycles using prototypes that range from low resolution sketches to high resolution interactive models, matching fidelity to the stage of the project.

  • Moderated usability sessions
  • A/B testing on live features
  • Accessibility compliance reviews
  • Analytics driven iteration

We Turn Technology Into Results

Partner with a team that blends technical precision, creative design, and business insight. We’ll help you launch, scale, and dominate your digital niche.

Get in touch

PRODUCTS BUILT ACROSS INDUSTRIES

Transparency at each stage

Discovery & Research

We audit audiences and competitors to define pain points, ensuring design solves your specific business challenges.

Design Strategy

Creating concepts and user flows to build an intuitive product structure and seamless interaction logic.

Iterative Prototyping

Real-time progress you can see, from wireframes to high-fidelity mockups that bring your digital vision to life.

Usability Testing

We validate every button and transition through real-world scenarios to eliminate friction before development.

Handoff & Support

Complete design systems and asset delivery with ongoing expert support to ensure pixel-perfect implementation.

Start Your UX Project

Whether you need to rethink a web application, launch a new digital product, or improve an existing platform, SoftDoes is ready to help. Reach out today and let us show you what focused, evidence driven design can do for your company.

Get in touch

Numbers Don’t Lie

Recent projects showcasing how we design, engineer, and deliver production-ready software solutions.

  • Finance
  • Energy
2026

Deepwater Insights

Deepwater Insights delivers proprietary alternative data and niche research on the offshore drilling and energy sector to institutional investors, family offices, and high-net-worth individuals who require coverage that larger firms don't provide.
Outcome
A brand-aligned editorial platform with premium content architecture gave Deepwater Insights a professional home for its research and a direct channel to investors beyond social media.
  • 100%Brand Continuity
  • 2Platform Distribution
  • 100%Paywall-Ready Content
View Full Case Study
Deepwater Insights case study screenshot
  • Real Estate
2026

The building buyer

The Building Buyer is a Florida-based real estate investment firm co-founded by Dylan Troiano and Charles Hanlin. They acquire single-family, multifamily, and commercial properties across South Florida and beyond, with a focus on motivated seller opportunities.
Outcome
SoftDoes built a proprietary lead generation and data extraction system that replaced hours of manual research each day, freeing the team to focus on deals instead of data.
  • 18Weekly hours saved
  • 2+Years Ongoing partnership
  • 1Fully owned Platform
View Full Case Study
The building buyer case study screenshot
  • Education
  • Non-Profit
2026

WOVEN & NICE

Woven is a Spring Valley, NY nonprofit running the NICE program (New Training Inclusive Community Environment) in four Rockland County schools. Their team supports students through restorative practices, mediation, and professional development for teachers and administrators.
Outcome
A full website rebuild gave Woven a cleaner, more navigable donation experience and a stronger digital presence to support their push into new school districts.
  • 4Schools Served
  • 4Weeks to Launch
  • 1STTime on Upwork
View Full Case Study
WOVEN & NICE case study screenshot
  • Healthcare
2026

CareInTouch

CareInTouch is a Bay Area home health agency providing skilled nursing and therapy services to patients referred from hospitals and clinics. With over 100 staff, they operate in one of the most complex and compliance-driven healthcare markets in the country.
Outcome
SoftDoes built a custom compliance and billing monitoring app that eliminated missed deadlines, reduced revenue loss, and gave ownership real-time oversight of the entire care workflow.
  • 40% Reduction In Billing Errors
  • 100+Staff Operations Managed
  • 0Missed Compliance Deadlines
View Full Case Study
CareInTouch case study screenshot
  • Startup
2026

Sparkle The Cleaning Service

Sparkle The Cleaning Service is a Detroit-area residential cleaning company with 10 years in business, connecting homeowners with vetted, insured independent cleaners through a subscription-based marketplace platform.
Outcome
Launched a two-sided marketplace that removes the middleman from cleaning transactions, letting cleaners earn more while giving customers a transparent, trust-first booking experience.
  • 75% Platform Transparency
  • 2XPlatform Growth
  • 40%Higher User Retention
View Full Case Study
Sparkle The Cleaning Service case study screenshot
  • Startup
2026

DineMate

DineMate is a Maryland-based dating and connecting platform built around verified profiles, restaurant reservations, and prepaid dining experiences. Founded to bring back authenticity to how people meet and connect.
Outcome
A fully custom web app, live on AWS, replaced a stalled mobile build and gave a first-time founder a scalable foundation to pursue users, partnerships, and investor capital.
  • 60% Time Saved
  • 99%System Reliability
  • 40%Higher User Retention
View Full Case Study
DineMate case study screenshot
  • Healthcare
2026

Prior Authorization AI

Prior Authorization AI is a healthcare automation startup building AI-powered tools to streamline prior authorization for Medicare and Medicaid medical transportation providers in New Jersey.
Outcome
Replaced a 16-hour manual document collection process with an automated intake and submission pipeline, freeing the founder to focus on clinical oversight instead of clerical work.
  • 16Weekly hours saved
  • 63%Admin time reduced
  • 43%Fewer submission errors
View Full Case Study
Prior Authorization AI case study screenshot
  • Education
2026

Grand Central Language Services

Grand Central Language Services provides translation and interpretation for organizations operating in complex, multilingual environments. As demand grew, internal workflows became harder to manage. SoftDoes built a custom platform to streamline coordination, improve visibility, and support scalable operations.
Outcome
The new platform brought structure to daily operations, improving project organization, reducing manual coordination, and increasing visibility across workflows. The system now supports more reliable delivery and gives the team a foundation for growth.
  • 72%Workflow Reduction
  • 48%Coordination Reduction
  • 83%Visibility Increase
View Full Case Study
Grand Central Language Services case study screenshot
  • Healthcare
2026

FMY Orthodontics

FMY Orthodontics, a multi-location practice in West Tennessee, partnered with SoftDoes to replace a spreadsheet-based financial workflow with a custom web platform. The goal was to simplify how staff present treatment financing while allowing patients and families to review and complete decisions remotely.
Outcome
The new platform streamlined internal workflows and removed manual spreadsheet work while giving patients a more flexible, modern experience. Staff spend less time coordinating financing, and families can review and finalize plans from home with ease.
  • 60%Workflow Reduction
  • 75%Remote Adoption
  • 5Locations Aligned
View Full Case Study
FMY Orthodontics case study screenshot
2025

FORBIDDEN ALCHEMY

Forbidden Alchemy is a Shopify-based e-commerce store created for a bold, underground fashion brand rooted in metalcore and occult aesthetics. The goal was to deliver a high-impact online experience that reflects the brand’s dark identity while providing smooth, conversion-focused shopping for mobile-first users.
Outcome
We developed a custom Shopify theme, immersive product experiences, and mobile-responsive UX. Every visual element—from typography to interactions—was tailored to strengthen the emotional pull of the brand within alternative subcultures.
  • 68%Faster Checkout
  • 41%Repeat Customers
  • 35%Cart Abandonment
View Full Case Study
FORBIDDEN ALCHEMY case study screenshot
2024

Bokeyno Motorsports

Bokeyno Motorsports is the leading mobile installer of vertical doors for high-performance cars. This Shopify website isn’t just about services—it’s a bold statement of power, style, and expertise. With a sharp layout, strong visuals, and real-world case studies, the site delivers all the information car enthusiasts need to book confidently and instantly.
Outcome
With a mix of dynamic layouts, curated gallery sections, and fast-loading interactions, we kept the user journey focused on action—whether it’s learning about supported models or requesting a quote.
  • 54%Booking Requests
  • 43%Lead Conversion
  • 32%Qualified Inquiries
Bokeyno Motorsports case study screenshot
2025

ai document processing platform

A comprehensive talent solution designed to help companies attract, hire, and retain top talent more effectively. The platform combines AI-powered recruitment technology with employee financial wellbeing programs, enabling smarter hiring decisions while supporting employees’ financial stability and long-term engagement.
Outcome
The new software significantly reduced staff steps for presenting and managing patient financing, replacing a manual workflow with a single streamlined system and improving clarity for both staff and patients.
  • 62%Faster Processing Time
  • 78%Less Manual Work
  • 35%Improved Accuracy
ai document processing platform case study screenshot
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WHAT IT WAS LIKE TO BUILD TOGETHER

Direct feedback from founders and product owners – including our partners right here in Augusta, GA – after shipping, scaling, and maintaining real production systems.

WHAT CHANGED IN PRACTICE

Clients didn’t stay because of promises. They stayed because delivery became predictable, ownership was clear, and the product kept moving forward after launch.

  • Your project is handled by senior engineers and designers who own the work from start to finish. There are no account managers relaying messages between you and the people actually doing the design. When you ask a question, the person who answers it is the person implementing the solution. This structure eliminates miscommunication and speeds up every decision. Our team members each bring years of hands on experience across software development and UX research. You get direct access to the expertise that matters.

  • We define clear milestones, communicate progress weekly, and flag risks before they become problems. Every project follows a structured plan with agreed timelines, so you always know where things stand. There are no surprises at the end of a sprint. Our process is designed to keep your stakeholders informed and your budget on track. We treat deadlines as commitments. That reliability is why companies return to us for their next initiative.

  • A successful product launch is just the beginning. We write clean, documented code and create design systems with reusable components so your internal developers can maintain and extend the product independently. Nothing we deliver requires our ongoing involvement to function. Every interface, every interaction pattern, every design token is organized for long term use. We think about the team that inherits our work. That mindset is what separates a helpful partner from a vendor.

  • Our team operates with minimal oversight because we understand your objectives and take ownership of outcomes. You will not need to chase us for updates or re explain requirements. We are aware of the context, proactive about solutions, and transparent about tradeoffs. This saves your leadership team hours each week. When we say autonomous, we mean it. You set the direction, and we execute with precision and accountability.

Technologies We Use

DESIGN TOOLS

VISUAL DESIGN

PROTOTYPING

COLLABORATION & WORKFLOW

top-net-developers certificate
top-pyton-developers certificate
top-user-kansas certificate
top-user-kansas-city certificate
top-user-missouri certificate
top-design-missouri certificate
top-design-kansas certificate
top-web-developers certificate
top-web-developers-city certificate
top-webflow-developers certificate
top-ar-developers certificate

Let’s Build the Future of Your Business

Every great product starts with a conversation.
 At SoftDoes, we don’t just write code — we dive deep into your goals, understand your market, and find the fastest path from idea to impact.

Get in touch

Frequently Asked Questions

How is communication handled during a user experience design project?

We assign a dedicated point of contact who is also a working member of the design team, not a project coordinator reading from notes. You receive weekly status updates and have access to shared tools like Slack or your preferred channel for real time conversation. Sprint reviews happen on a regular cadence so you can see progress and give feedback directly. We adapt our communication rhythm to match how your organization works. No unnecessary meetings. Every interaction is purposeful and moves the project forward.

What types of projects are a good fit for SoftDoes?

We work on projects ranging from focused UX audits to complete product design and software development engagements. Early stage startups bringing an idea to market, mid size companies redesigning a web application, and enterprises modernizing internal tools are all within our scope. Short sprints and long term partnerships both fit our model. What matters is that you need thoughtful design combined with strong technical execution. We evaluate every opportunity based on whether we can generate real value for your users. If we are the right fit, we will tell you honestly, and if we are not, we will say that too.

Do you design for specific platforms or offer cross platform UX solutions?

We design for web, iOS, Android, and desktop environments. Many of our projects require responsive design systems that adapt across devices and screen sizes. We approach each platform with its native interaction patterns in mind rather than forcing one paradigm everywhere. Our team uses tools that facilitate seamless handoff between design and code for any target platform. Cross platform consistency does not mean identical interfaces. It means a unified experience that respects how users behave on each device.

How many revision rounds are included in the UX design process?

Revision is built into every phase, not treated as an add on. During discovery and wireframing, we iterate rapidly based on your feedback and user research findings. Visual design rounds typically include two to three structured review cycles, but our agile process means adjustments happen continuously rather than in rigid batches. We define the scope of revisions upfront so expectations are clear on both sides. Our goal is to get the design right, not to count revision tickets. This approach keeps the project moving without sacrificing quality.

What happens after launch with ongoing UX support?

After launch, we can continue with analytics monitoring, usability testing on live features, and iterative improvements based on real user data. Many clients engage us for post launch optimization sprints where we analyze behavior, identify friction points, and implement design updates. We also offer documentation and training so your internal team can manage day to day changes independently. User centered design does not stop at release. Customer feedback and behavioral data inform the next round of improvements. We structure post launch engagement to match your resources and priorities.

Will we own the code and intellectual property from UX design work?

Yes. Upon complete payment, you own all deliverables including source code, design files, prototypes, research documentation, and any custom components we create. There are no licensing fees or usage restrictions. We believe ownership should transfer fully to you because that is what makes the investment worthwhile. Everything is organized and documented so your developers or future partners can pick up where we left off. Your intellectual property is yours, without conditions.

What makes SoftDoes different from a typical design agency?

Most agencies in Augusta focus on marketing websites or brand identity work. SoftDoes combines user experience design with deep software development capability, meaning we handle everything from UX research through production ready code. Our team includes senior engineers and designers, not junior staff learning on your project. We also integrate data engineering, automation, and accessibility into our process as standard practice. That technical depth means fewer handoffs, fewer vendors, and a more cohesive final product. You get a partner that understands both the design and the technology behind it.

How do you price UX design projects?

We scope every user experience design engagement individually based on complexity, timeline, and the resources required. After an initial discovery conversation, we present a detailed proposal with clear deliverables and cost breakdown. We offer both fixed price and time and materials models depending on what fits your project best. There are no hidden fees. Our pricing reflects senior level expertise and the value of getting it right the first time. We are transparent about budget from the very first conversation.

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Discuss Your Project

This is a no-pressure, 30-minute conversation. We will talk through what you are building, identify risks or unknowns, and outline what it would take to do it right.

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Let's build together.

Talk with a senior engineer about your product idea, architecture, and what it would take to build it.

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