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User Experience Design in Naperville, ILNaperville Flag

SoftDoes brings senior UX design talent to Naperville companies. We turn user research, usability testing, and iterative prototyping into products your audience actually wants to use. Real process, real outcomes.

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  • 6

    years on the market

  • 73%

    new clients come from referrals

  • 510+

    finished projects

  • 80+

    software engineers

Services we offer

  • 01User Experience Design

    > Strategy Rooted in How Real Users Think and Act <

    Our user experience design work starts with understanding who your audience is and what they need. We conduct user interviews, run surveys, and analyze behavioral signals to form an explicit understanding of pain points and user goals. The user centered design process we follow covers journey maps, information architecture, wireframing, and interactive prototypes. Every design decision traces back to research, not assumptions. Naperville companies operating in regulated or competitive sectors cannot afford to guess what their end users want. UX design as a discipline is more than arranging screens. It is about reducing cognitive load, eliminating friction points, and making sure a user completes their task without confusion. We apply investigative methods such as card sorting and affinity diagramming to synthesize qualitative data into actionable themes.

    • End to end user research and research synthesis
    • Journey mapping across all touchpoints
    • Low and high fidelity wireframing
    • Clickable interactive prototypes
    • Remote and moderated usability testing

    > MEASURING WHAT MATTERS AFTER EVERY RELEASE <

    How do you know a design is working? We instrument analytics review, session replay, and behavioral signals to track how users interact with every feature post launch.

    • Task success and error rate monitoring
    • Analytics dashboards with conversion tracking
    • Structured user feedback collection loops
    • Continuous iteration based on quantitative data

  • 02User Interface Design

    > VISUAL SYSTEMS THAT MAKE COMPLEX PRODUCTS FEEL SIMPLE <

    Our UI design services translate validated UX strategies into polished, accessible visual layers. We handle typography, color systems, component libraries, responsive layouts, and micro interactions that guide users through each screen. Every interface we create follows advanced accessibility standards, which is essential for increasing customer retention and reducing legal risk. Naperville businesses that rely on web and mobile platforms need interfaces where most users can operate confidently from their first session. A well designed UI removes ambiguity and lets the product speak for itself. We treat UI design as a system, not a collection of one off pages. Our design team creates reusable component libraries and design systems that keep visual consistency intact as your product evolves. Responsive design ensures that businesses can seamlessly serve users on desktop and mobile devices, which matters when over half of web traffic stems from mobile. Brand integration is handled at the component level so that every button, form, and navigation element reinforces recognition. The result is fewer support tickets and higher feature adoption across your user base.

    • Responsive and adaptive layout systems
    • Brand aligned visual language
    • Reusable design systems for development teams
    • Interaction patterns for onboarding flows

  • 03Product Design Services

    > FROM CONCEPT TO PRODUCTION WITHOUT GAPS <

    Product design at SoftDoes spans the full lifecycle: strategy, user research, design, engineering handoff, and post launch iteration. We work with product teams to align user requirements with business goals so that nothing gets lost between a whiteboard sketch and a shipping feature. This matters in Naperville's market where companies compete on the quality of their digital products. There is a steady demand for UX professionals who can handle projects from early concept development to production, and our team meets that demand with senior level capability. The iterative design process ensures that evaluation results feed directly into the next sprint. Our approach removes the traditional wall between design and engineering. We hand off annotated prototypes, documented design systems, and tested interaction patterns that developers can implement without guesswork. Data visualization is critical for businesses dealing with data heavy systems, and we design dashboards and reporting interfaces that surface the right information at the right time. The outcome is a product that performs against real workflows, not just in a conference room demo.

    • Product strategy aligned to market research
    • Integrated UX and UI under one roof
    • Design system creation and documentation
    • Continuous usability testing with real users
    • Engineering ready specifications and assets

> Strategy Rooted in How Real Users Think and Act <

Our user experience design work starts with understanding who your audience is and what they need. We conduct user interviews, run surveys, and analyze behavioral signals to form an explicit understanding of pain points and user goals. The user centered design process we follow covers journey maps, information architecture, wireframing, and interactive prototypes. Every design decision traces back to research, not assumptions. Naperville companies operating in regulated or competitive sectors cannot afford to guess what their end users want. UX design as a discipline is more than arranging screens. It is about reducing cognitive load, eliminating friction points, and making sure a user completes their task without confusion. We apply investigative methods such as card sorting and affinity diagramming to synthesize qualitative data into actionable themes.

  • End to end user research and research synthesis
  • Journey mapping across all touchpoints
  • Low and high fidelity wireframing
  • Clickable interactive prototypes
  • Remote and moderated usability testing

> MEASURING WHAT MATTERS AFTER EVERY RELEASE <

How do you know a design is working? We instrument analytics review, session replay, and behavioral signals to track how users interact with every feature post launch.

  • Task success and error rate monitoring
  • Analytics dashboards with conversion tracking
  • Structured user feedback collection loops
  • Continuous iteration based on quantitative data

We Turn Technology Into Results

Partner with a team that blends technical precision, creative design, and business insight. We’ll help you launch, scale, and dominate your digital niche.

Get in touch

PRODUCTS BUILT ACROSS INDUSTRIES

Transparency at each stage

Discovery & Research

We audit audiences and competitors to define pain points, ensuring design solves your specific business challenges.

Design Strategy

Creating concepts and user flows to build an intuitive product structure and seamless interaction logic.

Iterative Prototyping

Real-time progress you can see, from wireframes to high-fidelity mockups that bring your digital vision to life.

Usability Testing

We validate every button and transition through real-world scenarios to eliminate friction before development.

Handoff & Support

Complete design systems and asset delivery with ongoing expert support to ensure pixel-perfect implementation.

Ready to Improve How Your Users Interact With Your Product

Whether you need a complete redesign, a focused usability audit, or a new product built from scratch, our team is ready. Reach out and tell us what your end users are struggling with. We will show you how a disciplined design thinking approach turns those friction points into competitive advantages.

Get in touch

Numbers Don’t Lie

Recent projects showcasing how we design, engineer, and deliver production-ready software solutions.

  • Finance
  • Energy
2026

Deepwater Insights

Deepwater Insights delivers proprietary alternative data and niche research on the offshore drilling and energy sector to institutional investors, family offices, and high-net-worth individuals who require coverage that larger firms don't provide.
Outcome
A brand-aligned editorial platform with premium content architecture gave Deepwater Insights a professional home for its research and a direct channel to investors beyond social media.
  • 100%Brand Continuity
  • 2Platform Distribution
  • 100%Paywall-Ready Content
View Full Case Study
Deepwater Insights case study screenshot
  • Real Estate
2026

The building buyer

The Building Buyer is a Florida-based real estate investment firm co-founded by Dylan Troiano and Charles Hanlin. They acquire single-family, multifamily, and commercial properties across South Florida and beyond, with a focus on motivated seller opportunities.
Outcome
SoftDoes built a proprietary lead generation and data extraction system that replaced hours of manual research each day, freeing the team to focus on deals instead of data.
  • 18Weekly hours saved
  • 2+Years Ongoing partnership
  • 1Fully owned Platform
View Full Case Study
The building buyer case study screenshot
  • Education
  • Non-Profit
2026

WOVEN & NICE

Woven is a Spring Valley, NY nonprofit running the NICE program (New Training Inclusive Community Environment) in four Rockland County schools. Their team supports students through restorative practices, mediation, and professional development for teachers and administrators.
Outcome
A full website rebuild gave Woven a cleaner, more navigable donation experience and a stronger digital presence to support their push into new school districts.
  • 4Schools Served
  • 4Weeks to Launch
  • 1STTime on Upwork
View Full Case Study
WOVEN & NICE case study screenshot
  • Healthcare
2026

CareInTouch

CareInTouch is a Bay Area home health agency providing skilled nursing and therapy services to patients referred from hospitals and clinics. With over 100 staff, they operate in one of the most complex and compliance-driven healthcare markets in the country.
Outcome
SoftDoes built a custom compliance and billing monitoring app that eliminated missed deadlines, reduced revenue loss, and gave ownership real-time oversight of the entire care workflow.
  • 40% Reduction In Billing Errors
  • 100+Staff Operations Managed
  • 0Missed Compliance Deadlines
View Full Case Study
CareInTouch case study screenshot
  • Startup
2026

Sparkle The Cleaning Service

Sparkle The Cleaning Service is a Detroit-area residential cleaning company with 10 years in business, connecting homeowners with vetted, insured independent cleaners through a subscription-based marketplace platform.
Outcome
Launched a two-sided marketplace that removes the middleman from cleaning transactions, letting cleaners earn more while giving customers a transparent, trust-first booking experience.
  • 75% Platform Transparency
  • 2XPlatform Growth
  • 40%Higher User Retention
View Full Case Study
Sparkle The Cleaning Service case study screenshot
  • Startup
2026

DineMate

DineMate is a Maryland-based dating and connecting platform built around verified profiles, restaurant reservations, and prepaid dining experiences. Founded to bring back authenticity to how people meet and connect.
Outcome
A fully custom web app, live on AWS, replaced a stalled mobile build and gave a first-time founder a scalable foundation to pursue users, partnerships, and investor capital.
  • 60% Time Saved
  • 99%System Reliability
  • 40%Higher User Retention
View Full Case Study
DineMate case study screenshot
  • Healthcare
2026

Prior Authorization AI

Prior Authorization AI is a healthcare automation startup building AI-powered tools to streamline prior authorization for Medicare and Medicaid medical transportation providers in New Jersey.
Outcome
Replaced a 16-hour manual document collection process with an automated intake and submission pipeline, freeing the founder to focus on clinical oversight instead of clerical work.
  • 16Weekly hours saved
  • 63%Admin time reduced
  • 43%Fewer submission errors
View Full Case Study
Prior Authorization AI case study screenshot
  • Education
2026

Grand Central Language Services

Grand Central Language Services provides translation and interpretation for organizations operating in complex, multilingual environments. As demand grew, internal workflows became harder to manage. SoftDoes built a custom platform to streamline coordination, improve visibility, and support scalable operations.
Outcome
The new platform brought structure to daily operations, improving project organization, reducing manual coordination, and increasing visibility across workflows. The system now supports more reliable delivery and gives the team a foundation for growth.
  • 72%Workflow Reduction
  • 48%Coordination Reduction
  • 83%Visibility Increase
View Full Case Study
Grand Central Language Services case study screenshot
  • Healthcare
2026

FMY Orthodontics

FMY Orthodontics, a multi-location practice in West Tennessee, partnered with SoftDoes to replace a spreadsheet-based financial workflow with a custom web platform. The goal was to simplify how staff present treatment financing while allowing patients and families to review and complete decisions remotely.
Outcome
The new platform streamlined internal workflows and removed manual spreadsheet work while giving patients a more flexible, modern experience. Staff spend less time coordinating financing, and families can review and finalize plans from home with ease.
  • 60%Workflow Reduction
  • 75%Remote Adoption
  • 5Locations Aligned
View Full Case Study
FMY Orthodontics case study screenshot
2025

FORBIDDEN ALCHEMY

Forbidden Alchemy is a Shopify-based e-commerce store created for a bold, underground fashion brand rooted in metalcore and occult aesthetics. The goal was to deliver a high-impact online experience that reflects the brand’s dark identity while providing smooth, conversion-focused shopping for mobile-first users.
Outcome
We developed a custom Shopify theme, immersive product experiences, and mobile-responsive UX. Every visual element—from typography to interactions—was tailored to strengthen the emotional pull of the brand within alternative subcultures.
  • 68%Faster Checkout
  • 41%Repeat Customers
  • 35%Cart Abandonment
View Full Case Study
FORBIDDEN ALCHEMY case study screenshot
2024

Bokeyno Motorsports

Bokeyno Motorsports is the leading mobile installer of vertical doors for high-performance cars. This Shopify website isn’t just about services—it’s a bold statement of power, style, and expertise. With a sharp layout, strong visuals, and real-world case studies, the site delivers all the information car enthusiasts need to book confidently and instantly.
Outcome
With a mix of dynamic layouts, curated gallery sections, and fast-loading interactions, we kept the user journey focused on action—whether it’s learning about supported models or requesting a quote.
  • 54%Booking Requests
  • 43%Lead Conversion
  • 32%Qualified Inquiries
Bokeyno Motorsports case study screenshot
2025

ai document processing platform

A comprehensive talent solution designed to help companies attract, hire, and retain top talent more effectively. The platform combines AI-powered recruitment technology with employee financial wellbeing programs, enabling smarter hiring decisions while supporting employees’ financial stability and long-term engagement.
Outcome
The new software significantly reduced staff steps for presenting and managing patient financing, replacing a manual workflow with a single streamlined system and improving clarity for both staff and patients.
  • 62%Faster Processing Time
  • 78%Less Manual Work
  • 35%Improved Accuracy
ai document processing platform case study screenshot
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WHAT IT WAS LIKE TO BUILD TOGETHER

Direct feedback from founders and product owners – including our partners right here in Naperville, IL – after shipping, scaling, and maintaining real production systems.

WHAT CHANGED IN PRACTICE

Clients didn’t stay because of promises. They stayed because delivery became predictable, ownership was clear, and the product kept moving forward after launch.

  • You work directly with senior UX designers and researchers who have handled complex products across multiple domains. There are no junior proxies relaying your requirements through a chain of managers. Our design team understands technical constraints because they collaborate daily with engineers who implement their work. This means fewer misinterpretations and faster progress toward usable products. The same users who conduct your research also create your prototypes and run your usability tests. That continuity eliminates the knowledge loss that plagues layered agency structures.

  • We set clear milestones at the start of every engagement and report against them weekly. Each phase of the design process has defined deliverables, timelines, and acceptance criteria so there are no surprises. Our structured approach means your team always knows what is happening, what comes next, and when to expect results. We have built our workflow around transparency because ambiguity wastes everyone's time. If a timeline shifts, you hear about it immediately with a revised plan. Predictable delivery is not a promise; it is how we operate on every project.

  • Design systems we create are documented, versioned, and maintained so your product stays consistent as it evolves. We do not hand off static mockups and disappear after launch. Every component, pattern, and interaction guideline is structured for long term use by your development teams. Our work accounts for future feature requests, new user segments, and platform expansion from the start. The iterative process continues beyond release through analytics review and structured user feedback loops. What we deliver is designed to remain functional and relevant years after the initial engagement ends.

  • Our team operates independently once goals and constraints are aligned. You will not need to chase us for updates, remind us about deadlines, or re explain your product every week. We assign a dedicated point of contact who manages communication, flags risks, and keeps things moving without requiring constant oversight. Proactive status reports and documented decisions mean you can focus on running your company. We treat your project as if it were our own product, with the same discipline and accountability. The result is less management overhead on your side and faster, cleaner output from ours.

Technologies We Use

DESIGN TOOLS

VISUAL DESIGN

PROTOTYPING

COLLABORATION & WORKFLOW

top-net-developers certificate
top-pyton-developers certificate
top-user-kansas certificate
top-user-kansas-city certificate
top-user-missouri certificate
top-design-missouri certificate
top-design-kansas certificate
top-web-developers certificate
top-web-developers-city certificate
top-webflow-developers certificate
top-ar-developers certificate

Let’s Build the Future of Your Business

Every great product starts with a conversation.
 At SoftDoes, we don’t just write code — we dive deep into your goals, understand your market, and find the fastest path from idea to impact.

Get in touch

Frequently Asked Questions

How is communication handled during UX design projects?

We establish a communication plan at the start of every project, typically using Slack or Microsoft Teams for daily questions and scheduled video calls for design reviews. You get a dedicated point of contact who is part of the design team, not a separate account manager. Weekly status updates include progress against milestones, upcoming deliverables, and any blockers. We share interactive prototypes and research findings in real time through Figma and collaborative tools so your team can review asynchronously. Feedback is collected in structured rounds to keep the user centered design process on track. If something urgent comes up, our team responds within hours, not days.

What types of UX design projects are a good fit for SoftDoes?

We handle everything from focused usability audits and UX research engagements to full product design from concept through launch. Short sprints, long term retainers, and one time projects all fit our workflow. Our team has experience with enterprise dashboards, mobile applications, customer facing platforms, and internal tools. We are equally comfortable supporting startups validating an MVP through early testing and enterprises redesigning complex systems used by thousands. The market includes roles such as UI Designer, UX Designer, and Product Designer, and our team covers all three disciplines. If your project involves making a digital product more usable for real users, it is a fit.

Do you design for specific platforms or provide cross platform UX solutions?

We design for web, iOS, Android, and desktop applications, and we frequently work on cross platform projects where consistency matters. Businesses must offer a seamless experience across desktop and mobile devices, and our design systems are structured to maintain that consistency. We use the same tools and component libraries across platforms so that interaction patterns feel familiar regardless of where users interact with your product. Responsive and adaptive design is standard in every engagement. Over half of web traffic stems from mobile devices, so mobile UX is always a priority. Our process ensures that designs translate cleanly into each platform's native patterns without losing usability.

How many revision rounds are included in the UX design process?

Every project includes structured revision rounds built into the timeline, typically two to three per major deliverable. We present design work with rationale rooted in user research and usability testing so that feedback stays focused and productive. Revisions are not about subjective preference; they are about aligning the design with validated user needs and business goals. If additional rounds are needed due to scope changes or new perspectives from stakeholders, we discuss timeline adjustments transparently. Our user centered design UCD approach treats revision as part of the iterative process, not an afterthought. The goal is to reach a design that works for your users, confirmed by data, not endless opinion cycles.

What happens after user experience design launch?

Launch is a milestone, not the finish line. We set up analytics, session replay, and feedback collection mechanisms so your team can monitor how users behave in production. Post launch, we analyze where users drop off, identify usability issues, and recommend targeted improvements based on real data. Many of our clients engage us for ongoing iteration sprints where we address feature requests and optimize onboarding flows based on behavioral signals. Companies leading in design outperform industry benchmarks significantly, and that advantage compounds with continuous refinement. We are available for retainer based support or scheduled improvement cycles depending on what your product needs.

Will we own the design files, code, and IP?

Yes. Upon final payment, full ownership of all design files, code, prototypes, and related intellectual property transfers to you. This includes Figma source files, design system documentation, exported assets, and any research artifacts. You are free to use, modify, and extend everything we create without licensing restrictions. User experience design work should be an asset you control entirely, and our contracts reflect that clearly. We also ensure proper documentation so your internal team or future partners can pick up where we left off without dependency on us.

What makes SoftDoes different from a typical agency?

We combine deep user experience design expertise with in house engineering capability, which means design and development are never disconnected. Our senior designers have direct experience with regulated industries, complex data systems, and products that serve thousands of users daily. We do not outsource or subcontract core work. The UX design industry in Naperville is tied to Chicago's tech corridor, and we understand the local market, its talent landscape, and the expectations of companies operating here. AI is transforming the design process by enabling smart suggestions and real time data analytics, and our team integrates these tools where they add genuine value. You get a technical partner, not a vendor cycling through junior staff on your project.

How do you price UX design projects?

We scope every engagement based on complexity, duration, and the specific deliverables required. Our user experience design pricing is transparent and discussed before any work begins. We offer both fixed scope and time and materials models depending on how well defined your requirements are at the outset. There are no hidden fees or ambiguous line items. Investing a reasonable portion of a development budget on usability measurably improves quality metrics and reduces costly rework later. We will walk through the scope with you and recommend the approach that best fits your timeline, budget, and product goals.

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Discuss Your Project

This is a no-pressure, 30-minute conversation. We will talk through what you are building, identify risks or unknowns, and outline what it would take to do it right.

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Let's build together.

Talk with a senior engineer about your product idea, architecture, and what it would take to build it.

Upload File