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U.S.-Based

Online Assessment & Exam Software Development

Online assessment and exam software development by SoftDoes: secure, accessible exam platforms with item banks, proctoring and fast scoring.

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  • 90+

    Active Client Partnerships

  • 80+ Person

    Product & Engineering Team

  • 100%

    Your Code & IP Ownership

  • U.S.-Led

    Delivery & Accountability

We understand the challenges you're facing

We write questions in Word, schedule exams in one tool, proctor in another, and calculate results in spreadsheets. Why can't we do all of this in one system?

A custom assessment platform development project eliminates this fragmentation by covering the entire process: item authoring with peer review workflows, item banking with rich metadata and version histories, blueprint-driven test assembly, candidate registration with eligibility checks and payments, scheduling, secure delivery (remote or in a test center), remote proctoring integration, automated and manual scoring, results dissemination, certificate generation, and appeals handling. The underlying data model ties everything together through consistent entities - items and their versions, blueprints, test forms (fixed or randomized variants), candidates with accommodations, sessions, timestamped responses, scores, proctoring events, and certificates - so every piece of the lifecycle references the same source of truth. SoftDoes designs item banks where each question carries metadata for content domain, difficulty, discrimination, item type, language, and accessibility tags, alongside a full audit trail showing who changed each question, when, and which candidates saw which version. QTI (Question and Test Interoperability) support means existing content can be imported from or exported to other tools, so teams are never locked in. This unified approach transforms assessment platform development from stitching together disconnected tools into operating a single, coherent system.

We need strong exam security, but candidates and regulators are worried about privacy, algorithmic bias, and false cheating flags. How do we balance all of it?

SoftDoes implements layered integrity controls calibrated to exam stakes: identity verification at check-in, secure login with SSO and multifactor authentication, lockdown browsers or kiosk mode to prevent external applications, randomized forms assembled from item pools, enforced time limits, and live or record-and-review remote proctoring with AI-assisted monitoring tools that flag anomalies for human review - never for automated punishment. Consent flows, privacy notices, and configurable data retention rules are embedded directly in the software; biometric data collection (facial recognition, voice analysis) can be enabled or disabled per jurisdiction, so the platform respects laws like Illinois BIPA, GDPR, and FERPA without manual workarounds. Question randomization minimizes cheating risks during online exams while differential item functioning analysis and fairness dashboards help subject matter experts and psychometricians detect bias across demographic groups. Encrypted content and response storage, role-based access control, and detailed audit logs satisfy the expectations of regulators, accreditors, and candidates alike - aligning with ISO/IEC 23988 for IT-delivered assessments, ISO/IEC 17024 for certification bodies, ADA and Section 504 accommodations, WCAG 2.1 AA, the Standards for Educational and Psychological Testing, and emerging rules under the EU AI Act for AI used in education and employment scoring.

Can a new exam platform connect to our LMS, student information system, HR tools, and proctoring vendor without risking a live exam session?

SoftDoes designs every online examination system with an API-first architecture: LTI 1.3 for launching exams from an LMS and passing grades back, SSO via SAML or OAuth for seamless candidate authentication, and QTI import to bring existing item banks - with metadata and calibration statistics - into the new platform. REST APIs and webhooks sync candidate accounts, enrollments, completions, results, and certificates with student information systems, HRIS or ATS platforms like Workday or Greenhouse, CRM tools, and payment gateways for exam fees, with clear agreements on data ownership, sync direction, and timing (real-time versus batched). ATS-connected flows can invite candidates automatically by email or link from a careers page or job post, and track source and progress as part of the hiring process without pulling teams out of their existing systems. Interoperability standards like QTI and LTI facilitate content sharing between assessment platforms and LMS without custom glue code. Migration follows a safe, phased strategy: export existing items with performance history, validate migrated content with subject matter experts, preserve candidate histories and certificates, run pilot exams at lower stakes, and only move high-stakes sessions after the platform has proven stable. SoftDoes has integration experience with LMSs such as Canvas, Moodle, Blackboard, and D2L; proctoring tools like Proctorio, Honorlock, Meazure Learning, and Examity; lockdown browsers such as Respondus and Safe Exam Browser; identity verification providers; test center networks; and custom in-house tools - always with rollback plans so scheduled exams are never at risk.

Candidates panic over confusing exam screens, our item authors battle clunky editors, and graders drown in unstructured rubrics. Why does every tool seem built for someone else?

SoftDoes starts with user research involving representative groups - candidates (including those using assistive technologies), item writers, reviewers, psychometricians, proctors, graders, and administrators - to shape flows and interfaces around actual workflows, not generic assumptions. The result is role-specific UIs: a calm, distraction-free candidate interface with clear timers, remaining question counts, practice tests, and status indicators; an item authoring workspace with version control, collaborative review, and syntax highlighting for code-based questions; blueprint-based test assembly for exam directors; a proctor control center; and a grading workspace with rubrics, double marking, moderation queues, and blind review options. Accessibility is a core requirement, affecting navigation, question design, and user interaction - the platform supports screen readers, zoom, color contrast settings, text-to-speech, keyboard navigation, extra time, flexible breaks, and alternative item formats. It handles diverse item types - multiple choice, essays, coding challenges with write code environments, math with formula editors, drag-and-drop, simulations, audio and video responses - while keeping them manageable for graders and psychometricians through consistent scoring interfaces and automated grading systems that provide immediate feedback on objective assessments.

You set the standard. We engineer the exam platform behind it.

Custom online exam, skills assessment, and assessment platforms

Custom online exam, skills assessment, and assessment platforms

SoftDoes designs and develops tailored online examination systems around the client's exam formats, stakes, security requirements, and scoring models instead of forcing everything into a generic quiz builder. Key modules include item authoring and review workflows, item banks with versioning and metadata, blueprint-based test assembly, candidate registration and payments, scheduling, secure delivery (remote, test center, or offline), an online test flow for software roles, remote proctoring integration, auto and manual scoring, results release, certificates, and appeals handling.

  • Randomized test forms built from item pools that respect blueprint content and difficulty rules, ensuring diverse and fair assessments.

  • Offline-capable secure player with encrypted local cache, autosave, and sync when connectivity returns - critical for areas with unreliable internet.

  • Online grading workspace with rubrics, double marking, moderation queues, and blind review options for essays, coding problems, and performance tasks.

Software developer assessment data, psychometrics, and reporting

Software developer assessment data, psychometrics, and reporting

SoftDoes connects response data, item metadata, proctoring events, LMS or HR context, and candidate profiles into a unified assessment data layer that supports both operational decisions and program improvement. The platform supports classical test theory statistics, item response theory (IRT) where needed, score equating across forms, and real-time analytics dashboards for programs, cohorts, and individual candidates. Reporting can show candidates knowledge across different skills, not just total scores, including performance on debugging-oriented tasks where developers need strong problem-solving and debugging skills.

  • Item performance dashboards that flag overstated, underperforming, or potentially leaked questions based on difficulty, discrimination, and distractor analysis.

  • Cohort and skill-gap reports for instructors, hiring managers, and L&D teams to guide teaching, upskilling, and informed hiring decisions.

  • Fairness views to compare pass rates, item difficulty, and time-on-task across demographic groups and forms, supporting differential item functioning analysis and industry benchmarks.

AI enhanced assessment workflows

AI enhanced assessment workflows

SoftDoes builds AI use cases specifically for assessment: drafting new items for expert review from a bank of existing content, automatic scoring of short answers and essays with human moderation, code evaluation for software developer test scenarios, speech analysis for language proficiency, anomaly detection in remote proctoring streams, and generation of tailored feedback summaries for test candidates. Every AI feature is designed with fairness, privacy, and regulation in mind - explainable outputs, bias testing, human review of every cheating flag and disputed score, and documentation needed for compliance with the EU AI Act for high-risk education and employment scoring.

  • Natural language feedback summaries that explain strengths and weaknesses topic by topic after an exam, helping candidates understand their candidate's ability profile.

  • Predictive signals on item difficulty and score reliability before items go live at scale, reducing surprises in production exams.

  • Smart item revision and practice-question suggestions based on performance trends and distractor analysis, accelerating the work of item authors and psychometricians.

Numbers Don’t Lie

Recent projects showcasing how we design, engineer, and deliver production-ready software solutions.

  • Startup
  • Real Estate
2026

Our Haus AI

A finance professional turned founder built Our Haus AI, an AI-powered collaborative workspace where homeowners and contractors scope, bid, contract, and document renovation projects together. SoftDoes took her prototype and made it production-ready.
Outcome
SoftDoes hardened and secured a far-more-than-MVP platform for launch, delivering on a fast, defined timeline so a solo non-technical founder could move to production and start onboarding founding users.
  • 10XMVP scope delivered
  • 2+years Ongoing partnership
  • 1Fully owned Platform
View Full Case Study
Our Haus AI case study screenshot
  • Finance
  • Energy
2026

Deepwater Insights

Deepwater Insights delivers proprietary alternative data and niche research on the offshore drilling and energy sector to institutional investors, family offices, and high-net-worth individuals who require coverage that larger firms don't provide.
Outcome
A brand-aligned editorial platform with premium content architecture gave Deepwater Insights a professional home for its research and a direct channel to investors beyond social media.
  • 100%Brand Continuity
  • 2Platform Distribution
  • 100%Paywall-Ready Content
View Full Case Study
Deepwater Insights case study screenshot
  • Real Estate
2026

The building buyer

The Building Buyer is a Florida-based real estate investment firm co-founded by Dylan Troiano and Charles Hanlin. They acquire single-family, multifamily, and commercial properties across South Florida and beyond, with a focus on motivated seller opportunities.
Outcome
SoftDoes built a proprietary lead generation and data extraction system that replaced hours of manual research each day, freeing the team to focus on deals instead of data.
  • 18Weekly hours saved
  • 2+Years Ongoing partnership
  • 1Fully owned Platform
View Full Case Study
The building buyer case study screenshot
  • Education
  • Non-Profit
2026

WOVEN & NICE

Woven is a Spring Valley, NY nonprofit running the NICE program (New Training Inclusive Community Environment) in four Rockland County schools. Their team supports students through restorative practices, mediation, and professional development for teachers and administrators.
Outcome
A full website rebuild gave Woven a cleaner, more navigable donation experience and a stronger digital presence to support their push into new school districts.
  • 4Schools Served
  • 4Weeks to Launch
  • 1STTime on Upwork
View Full Case Study
WOVEN & NICE case study screenshot
  • Healthcare
2026

CareInTouch

CareInTouch is a Bay Area home health agency providing skilled nursing and therapy services to patients referred from hospitals and clinics. With over 100 staff, they operate in one of the most complex and compliance-driven healthcare markets in the country.
Outcome
SoftDoes built a custom compliance and billing monitoring app that eliminated missed deadlines, reduced revenue loss, and gave ownership real-time oversight of the entire care workflow.
  • 40% Reduction In Billing Errors
  • 100+Staff Operations Managed
  • 0Missed Compliance Deadlines
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CareInTouch case study screenshot
  • Startup
2026

Sparkle The Cleaning Service

Sparkle The Cleaning Service is a Detroit-area residential cleaning company with 10 years in business, connecting homeowners with vetted, insured independent cleaners through a subscription-based marketplace platform.
Outcome
Launched a two-sided marketplace that removes the middleman from cleaning transactions, letting cleaners earn more while giving customers a transparent, trust-first booking experience.
  • 75% Platform Transparency
  • 2XPlatform Growth
  • 40%Higher User Retention
View Full Case Study
Sparkle The Cleaning Service case study screenshot
  • Startup
2026

DineMate

DineMate is a Maryland-based dating and connecting platform built around verified profiles, restaurant reservations, and prepaid dining experiences. Founded to bring back authenticity to how people meet and connect.
Outcome
A fully custom web app, live on AWS, replaced a stalled mobile build and gave a first-time founder a scalable foundation to pursue users, partnerships, and investor capital.
  • 60% Time Saved
  • 99%System Reliability
  • 40%Higher User Retention
View Full Case Study
DineMate case study screenshot
  • Healthcare
2026

Prior Authorization AI

Prior Authorization AI is a healthcare automation startup building AI-powered tools to streamline prior authorization for Medicare and Medicaid medical transportation providers in New Jersey.
Outcome
Replaced a 16-hour manual document collection process with an automated intake and submission pipeline, freeing the founder to focus on clinical oversight instead of clerical work.
  • 16Weekly hours saved
  • 63%Admin time reduced
  • 43%Fewer submission errors
View Full Case Study
Prior Authorization AI case study screenshot
  • Education
2026

Grand Central Language Services

Grand Central Language Services provides translation and interpretation for organizations operating in complex, multilingual environments. As demand grew, internal workflows became harder to manage. SoftDoes built a custom platform to streamline coordination, improve visibility, and support scalable operations.
Outcome
The new platform brought structure to daily operations, improving project organization, reducing manual coordination, and increasing visibility across workflows. The system now supports more reliable delivery and gives the team a foundation for growth.
  • 72%Workflow Reduction
  • 48%Coordination Reduction
  • 83%Visibility Increase
View Full Case Study
Grand Central Language Services case study screenshot
  • Healthcare
2026

FMY Orthodontics

FMY Orthodontics, a multi-location practice in West Tennessee, partnered with SoftDoes to replace a spreadsheet-based financial workflow with a custom web platform. The goal was to simplify how staff present treatment financing while allowing patients and families to review and complete decisions remotely.
Outcome
The new platform streamlined internal workflows and removed manual spreadsheet work while giving patients a more flexible, modern experience. Staff spend less time coordinating financing, and families can review and finalize plans from home with ease.
  • 60%Workflow Reduction
  • 75%Remote Adoption
  • 5Locations Aligned
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FMY Orthodontics case study screenshot
2025

Forbidden Alchemy

Forbidden Alchemy is an alternative fashion brand creating dark, provocative clothing for the metalhead community, with 10% of profits donated to mental health awareness. Its mostly mobile audience struggled with a store that was hard to navigate and weak on functionality.
Outcome
SoftDoes delivered a new UX/UI, quick access to size charts, a simple checkout, and a gothic brand identity across web and merch, turning the Shopify store into a leading destination for alternative fashion and growing revenue month over month.
  • +44%Revenue Month Over Month
  • 86%Design Satisfaction
  • 2.8XUser Retention Growth
View Full Case Study
Forbidden Alchemy case study screenshot
2025

Altera

Altera builds on decades of computational neuroscience research to create digital human beings for gaming. Backed by a $2M pre-seed round led by Andreessen Horowitz, the team needed a landing page that could explain complex agent technology to players, partners, and investors.
Outcome
SoftDoes designed a polished landing page and brand with real-time character personalization, a simplified product story, and a mobile-first layout, giving Altera a trustworthy presence and a private beta sign-up flow for investors and partners.
  • 98%Dynamic Customization
  • 100%Streamlined Navigation
  • $2MPre-Seed Round
View Full Case Study
Altera case study screenshot
  • Real Estate
2025

Brizacorp

Brizacorp manages residential properties and coordinates the staff who handle painting, cleaning, and repair requests. Its team tracked work across messengers, phone calls, e-mail, and paper planners, with no single place to manage requests or measure performance.
Outcome
SoftDoes built a web and mobile CRM with role-based panels for admins, managers, and employees, bringing requests, staff, and statistics into one system and making daily tasks faster to complete and easier to track.
  • 98%Application Stability
  • 95%Utilization Rate
  • 30%Faster Task Completion
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Brizacorp case study screenshot
2025

Color & Harmony

Color & Harmony is a Kentucky-based color consulting studio led by certified color strategist Diana Cartaya. The studio needed a website that reflects its refined aesthetic, showcases its portfolio, and explains a science-based color process in simple language.
Outcome
In just 2 months, SoftDoes designed and developed a responsive website with a clear journey from first visit to booking, lifting conversions and engagement and helping the studio grow revenue from $7,500 to $25,500+.
  • 45%Conversion Rate Increase
  • 50%Higher User Engagement
  • 2Months to Launch
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Color & Harmony case study screenshot
2025

The Modern Gentlemen

The Modern Gentlemen sells premium men's skincare featured in Men's Health, GQ, and Men's Journal. Its customers wanted an efficient routine, but generic product suggestions and limited skincare knowledge made choosing the right products hard.
Outcome
SoftDoes redesigned the store around personalization, with a skin quiz, AI-powered product recommendations, and a tiered Prestige Points rewards system, creating a mobile-first experience that lifted conversions and repeat business.
  • 30%Increase in Conversions
  • 25%Higher Customer Retention
  • 92%Mobile Purchases
View Full Case Study
The Modern Gentlemen case study screenshot
2025

OQ Technology

OQ Technology connects IoT devices, machines, and people anywhere on the planet through its satellite network, serving energy, maritime, logistics, agriculture, and mobile operators. Its website made it hard to explore products and reach pricing plans.
Outcome
SoftDoes redesigned the platform with clearer navigation, focused Lite to Enterprise plans, an ROI calculator, and dedicated flows for businesses, individuals, and operators, making the choice easier for users and boosting sales.
  • 4Pricing Plans Clarified
  • 3Dedicated User Flows
  • 1Unified Platform
View Full Case Study
OQ Technology case study screenshot
  • Real Estate
  • Finance
2025

Stay Vest

Stay Vest is a private real estate investment firm that acquires, renovates, and operates boutique hotels for cash flow, tax benefits, and equity gain. It needed a platform that explains its strategy and earns the trust of passive investors.
Outcome
SoftDoes designed a premium, responsive web platform presenting the investment strategy, property portfolio, team, and key operating metrics, with an "Invest with us" form that turns interested visitors into qualified investor leads.
  • 1,500+Guest Stays
  • 200+Rooms Managed
  • 5States Covered
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Stay Vest case study screenshot
2024

Bokeyno Motorsports

Bokeyno Motorsports is the leading mobile installer of vertical doors for high-performance cars. This Shopify website isn’t just about services—it’s a bold statement of power, style, and expertise. With a sharp layout, strong visuals, and real-world case studies, the site delivers all the information car enthusiasts need to book confidently and instantly.
Outcome
With a mix of dynamic layouts, curated gallery sections, and fast-loading interactions, we kept the user journey focused on action—whether it’s learning about supported models or requesting a quote.
  • 54%Booking Requests
  • 43%Lead Conversion
  • 32%Qualified Inquiries
Bokeyno Motorsports case study screenshot
2025

ai document processing platform

A comprehensive talent solution designed to help companies attract, hire, and retain top talent more effectively. The platform combines AI-powered recruitment technology with employee financial wellbeing programs, enabling smarter hiring decisions while supporting employees’ financial stability and long-term engagement.
Outcome
The new software significantly reduced staff steps for presenting and managing patient financing, replacing a manual workflow with a single streamlined system and improving clarity for both staff and patients.
  • 62%Faster Processing Time
  • 78%Less Manual Work
  • 35%Improved Accuracy
ai document processing platform case study screenshot

WHAT CLIENTS SAY

Independently verified reviews from real clients on Clutch.co

FMY Orthodontics

Client Story

Real feedback from

FMY Orthodontics

“Their perseverance and solution-oriented mindset. SoftDoes consistently found ways to make things work, added features we had not originally envisioned, and never became frustrated. It felt like working with a true partner who cared about the success of our practice.”

Dan Merwin

DDS, MS -- President, FMY Orthodontics

Prior Authorization AI

Client Story

Real feedback from

Prior Authorization AI

“Every time I sent a request, if there was anything that didn't work, they were able to turn it around quickly. Even when there were no updates yet, they always reached out to let me know they were working on it.”

Joseph Oluwo

Founder of Prior Authorization AI

WOVEN

Client Story

Real feedback from

WOVEN

“What stood out most was their commitment to understanding our needs before presenting solutions.”

Danna Pastran

Administrative Operations Manager, WOVEN

Grand Central Language Services

Client Story

Real feedback from

Grand Central Language Services

“The site performs as intended and provides the foundation for our company's digital presence.”

Joe Goldstein

QA Manager, Grand Central Language Services

DineMate

Client Story

Real feedback from

DineMate

“They go above and beyond.”

Eric Snead

CEO, DineMate "Dating Connecting Platform"

Why they Choose SoftDoes

  • SoftDoes puts senior software engineers and architects at the center of every engagement - people who have shipped secure, high-load software systems where downtime or data loss on exam day is not an option. They can read exam policies, test blueprints, psychometric specifications, accessibility requirements, and industry standards like QTI and LTI and translate them into practical software and data designs without requiring a chain of intermediaries. Client exam leaders, psychometricians, security teams, and SoftDoes engineers collaborate directly, which prevents the kind of communication drift that leads to scoring rules implemented incorrectly or accommodation logic quietly dropped from scope. The team can discuss item bank schemas, randomization strategies, scoring engines, offline delivery and sync, and integration with remote proctoring software at both a technical and exam-operations level - so nothing gets lost in translation.

  • SoftDoes structures online exam platform development in phases aligned with exam calendars and certification cycles - often starting with the item bank and low-stakes delivery, then expanding to high-stakes exams, remote proctoring, and analytics in subsequent releases. Written specifications and acceptance criteria are mapped to real exam workflows - from item authoring through grading and appeals - and frequent demos use the client's actual questions and data so progress is visible and verifiable. Dependencies with client IT, LMS and SIS or HRIS teams, proctoring and identity vendors, payment providers, and test centers are managed with explicit timelines, cutover plans, and rollback procedures. This predictability matters because exam dates are published months in advance and candidates are booked; the platform must be ready and stable, not "nearly done."

  • SoftDoes applies architectural patterns designed for longevity: modular services for item management, form assembly, delivery, scoring, and reporting; versioned and documented APIs; and clearly defined boundaries between candidates, sessions, responses, and scores. Monitoring, autoscaling policies, and failover planning are designed specifically for peak exam periods, and autosave ensures responses are preserved even if a candidate's connection drops - because continuous quality assurance through automated testing is essential to maintain system reliability. Engineering discipline includes code reviews, automated tests for critical logic (timing, randomization, scoring, pass marks, eligibility, accommodations, access control), load tests simulating thousands of concurrent candidates, and CI/CD pipelines with security scans. This foundation lets exam programs add more candidates, languages, item types, and programs without re-platforming every few years.

  • SoftDoes invests in onboarding: creating runbooks, admin documentation, and training sessions so exam administrators, item authors, and IT teams can operate the system independently from day one. Intuitive admin consoles let authorized staff manage item banks, blueprints, users and roles, exam schedules, proctoring settings, accommodations, pass marks, and certificate templates - including uploading their own company logo and branding - without filing a support ticket. Systems are designed with clear boundaries and observability so internal IT can monitor, troubleshoot, and support them without reverse-engineering a black box. SoftDoes offers ongoing partnership and enhancements, with a responsive support team available for issues, onboarding questions, and post-launch continuity, but day-to-day configuration and exam operations do not require constant vendor intervention.

How we work with your quality team

This is how SoftDoes partners with you from first conversation through long term support.

Deep discovery of your assessment programSoftDoes runs structured workshops and interviews with exam directors, item writers, psychometricians, proctors, graders, IT, legal and compliance stakeholders, disability services, and sometimes past candidates to understand reality beyond process diagrams. This phase documents exam types and stakes, blueprints, item bank formats, security policies, accommodation flows, historical incidents, peak loads, and existing tools - producing a prioritized requirements map and backlog for the new assessment platform.
UX and architecture for secure exam flowsSoftDoes combines UX design and systems architecture to define candidate, author, proctor, grader, and admin journeys alongside the technical structure that supports them. Wireframes and clickable prototypes for key screens - candidate check-in, exam interface, item editor, test assembly, proctor console, grading workspace, analytics - are tested with real users, and they also map where teams can add custom questions during setup, while diagrams for security, scaling, integrations, and early reviews of privacy, accessibility, and AI risk ensure the design respects consent, biometric data rules, retention policies, accommodations, and WCAG requirements before a line of production code is written. The same admin workflow also shows where authors can write their own questions without disrupting review and publishing steps.
Engineering, testing, and exam readinessEngineering proceeds in short cycles, delivering working assessment features regularly for client feedback rather than a single "big bang" release. Automated and manual tests, load tests simulating exam-day peaks, offline and reconnection scenarios, security and penetration tests, accessibility audits, item bank migration rehearsals, and pilot exams validate the platform before it is used for high-stakes sessions - including joint acceptance testing with real-world scenarios such as a candidate with extra time and a screen reader, a dropped connection mid-exam, a flagged proctoring event, an essay double-marked by two graders, and a score appeal.
Support, exam-day coverage, and assessment analyticsPost-launch options include hypercare around the first high-stakes exam windows, on-call coverage during exam periods, and monitoring of performance, errors, and proctoring signals. SoftDoes can then help evolve the platform with features like adaptive testing, AI-assisted scoring, new item types, digital badges, and additional languages, using periodic review meetings grounded in item statistics, test reliability data, and program analytics to guide decisions.

Experience Across Certification Bodies, Education, and Talent Assessment

We build exam platforms where integrity, fairness, and reliable delivery on exam day are non-negotiable.

Frequently Asked Questions

Everything you need to know about working with SoftDoes. Can’t find an answer?

How long does custom online exam software development take, and what drives the cost?

A focused module - such as an item bank with secure quiz delivery inside the LMS - can reach production in three to four months. A full high-stakes platform with registration, payments, proctoring, manual grading, psychometrics, and certificates typically takes eight to fourteen months depending on exam stakes, item types, integrations, and expected concurrency. Key cost drivers include security hardening and proctoring features, scale and availability targets, migration and cleanup of legacy item banks (custom assessments can draw from a bank of over 300,000 questions if migrating large repositories), accessibility work, offline-capable delivery, and AI-based scoring or analytics. Non-technical factors - exam policy changes, legal reviews, governance decisions - often influence the schedule as much as pure engineering effort.

How do you prevent cheating without hurting honest candidates?

SoftDoes uses a layered security model: identity checks, environment checks, lockdown browsers that prevent external applications during online assessments, randomized forms and item pools, timing controls, and live or AI-assisted remote proctoring for higher-stakes exams. Every automated flag is reviewed by a human before any decision is made, with clear candidate-facing rules, consent flows, and an appeal path. High-stakes assessments demand robust security measures including multifactor authentication, while low-stakes quizzes stay simple - we help right-size security to exam stakes so honest candidates are never subjected to unnecessary friction.

Can the platform integrate with our LMS, HR system, and proctoring provider?

Yes. SoftDoes designs the exam platform with LTI 1.3 for LMS launch and grade passback, SSO via SAML or OAuth, QTI import and export for item banks, and REST APIs or webhooks to connect student information systems, HRIS, ATS, and payment systems. Integration with existing Learning Management Systems reduces administrative overhead during assessments, and the team agrees on data ownership, sync direction, and timing for enrollment data, completions, results, and certificates. SoftDoes has experience integrating with LMSs like Canvas, Moodle, Blackboard, and D2L, HR platforms like Workday or Greenhouse, and proctoring tools - always without interrupting scheduled exam sessions.

How do you keep exams accessible and candidate data private?

Compliance with accessibility standards such as WCAG 2.1 AA is essential in assessment design - the platform supports keyboard navigation, screen readers, zoom and contrast options, text-to-speech, extra time, flexible breaks, and alternative formats for specific item types. Adherence to data privacy regulations like GDPR and FERPA is necessary in online assessment software, so SoftDoes encrypts items and responses, enforces role-based access, follows data minimization principles to guide data collection, configures retention rules, and maintains thorough audit logs. We coordinate with client security, privacy, and accessibility teams for threat modeling, penetration testing, and accessibility audits, aligning with FERPA, GDPR, ADA and Section 504, biometric privacy laws where biometrics are used, and the EU AI Act for AI scoring or monitoring.

Who owns the source code, item bank, and intellectual property?

In typical SoftDoes assessment software development engagements, clients own their custom platform codebase, configurations, all exam content, and candidate data - unless the contract specifies a different model. Third-party services (proctoring, identity verification, payments) and open-source libraries are incorporated with proper licenses and documented dependencies. SoftDoes delivers repositories, documentation, infrastructure-as-code, and QTI exports of the item bank at project completion so clients retain full long-term control.

Can you support adaptive testing and AI scoring?

SoftDoes can design and build computer adaptive testing engines on top of item banks enriched with IRT parameters and exposure controls - choosing each next question based on the candidate's answers to maximize measurement precision with fewer items. AI-assisted assessments can improve test design and grading accuracy for essays, short answers, source code, and speech samples, always calibrated against human raters with clear rules for when human review is required; software developer assessments can also measure operating systems knowledge where relevant to the role and be configured for different skills across front-end, back-end, or full-stack work. Both CAT and AI scoring usually come after the core assessment platform is live, because they require robust calibrated item pools and sufficient response data - assessments can include coding challenges and system design questions, with software developer assessments typically including 10 to 12 questions and an average completion time of 30 to 60 minutes, where candidates must achieve a passing score of 70%.

What kind of support do we get after launch?

Support options include a hypercare period after launch, on-call coverage during exam windows, ongoing support agreements, and training of new exam administrators and authors. Incidents, small fixes, and feature requests are triaged, with anything that threatens a live exam session or accuracy of results given immediate priority. SoftDoes monitors operational metrics including concurrent sessions, response save success rate, latency of key exam actions, proctoring connection status, and uptime dashboards to keep exams healthy.

Can you work with our existing online classroom software instead of replacing it entirely?

SoftDoes uses pilot exams at lower stakes first, proofs of concept for proctoring and scale, and early involvement of psychometricians, accessibility experts, and legal or compliance leads to surface problems before they affect real candidates. Technical safeguards include automated tests, load tests exceeding expected peaks, item bank migration rehearsals, connection-loss drills, and contingency procedures for exam-day incidents - developing online assessment software requires balancing security, scalability, and user experience at every phase. We maintain transparent communication about risks and tradeoffs throughout the project so exam leaders can make informed decisions about timelines, scope, and rollout strategy.

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U.S.-Based

This is a no-pressure, 30-minute conversation. We will talk through what you are building, identify risks or unknowns, and outline what it would take to do it right.

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Let's build together.

Talk with a senior engineer about your product idea, architecture, and what it would take to build it.

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