U.S.-Based
AI Agent Development
Choosing the right AI agent development company is now a defining decision for enterprises that want to move beyond generic chatbots and disconnected AI experiments. SoftDoes is a B2B software engineering partner that provides AI agent development services as part of broader AI development, data engineering, cloud, and integration capabilities.
What Is AI Agent Development?
AI agent development is the practice of designing, building, and operating autonomous or semi-autonomous software systems that use large language models, tool orchestration, retrieval mechanisms, and company data to complete business jobs.
Strategic Solution Design and Workflows
We identify where AI agents add value in support, operations, sales, and back office workflows. Projects define success metrics, failure handling, and escalation. AI agents automate complex enterprise workflows with clear scope.
Custom Agent Architecture and Guardrails
AI agents need robust architecture. SoftDoes builds deterministic control flows with LLMs, retrieval augmented generation, policies, and fallback logic. Human-in-the-loop design and testing ensure reliability.
Seamless Systems Integration and Scalability
SoftDoes integrates AI agents with CRMs, ERPs, and APIs using secure, scalable cloud platforms. Our AI integration services ensure reliable performance, legacy compatibility, and compliance for seamless enterprise integration.
What AI agents do for a business
Agents pay off where the same kind of work arrives every day and follows rules your team can explain. These are the four areas they cover.
Customer support
Answers routine questions from your own policies and order data, drafts replies for the hard cases and hands the rest to your team with the context attached. Example: "Where is my order?" and appointment changes.
Operations
Moves work between systems: reads incoming documents, fills in records, checks them against your rules and flags what does not match. Example: intake forms into your CRM.
Sales research
Researches each new lead (company, size, recent news, fit) and writes a short brief your rep can read before the first call. Example: a one-page brief for every inbound lead.
Back office
Prepares invoices, matches payments, chases missing paperwork and drafts reports, with a person signing off before anything goes out. Example: month-end reconciliation prep.
Business Outcomes of AI Agent Development
65%
AI agents handle most repetitive tier one questions automatically via chat and email, freeing human agents for complex cases. First response times improve from hours to seconds.
50%
Document-heavy workflows like invoice classification and data extraction cut from hours to minutes. AI reduces costs by streamlining these processes.
46%
AI agent integration automates multi step tasks in CRM and ERP, increasing capacity without extra headcount.
How a project runs
We pick the first workflow with you, then put tools, data and approval rules in writing
Tested on your real past cases, then your team uses it while we watch the results
Monitoring, fixes and improvements
How we build AI agents you can trust
An agent is only useful if you can trust what it does. Every agent we build has the same four parts.
Related AI & Machine Learning Services
What an AI agent costs and how long it takes
Price depends on how many systems the agent touches and how many approval steps it needs. These ranges are where most projects land.
Running costs for the AI model depend on volume; we estimate them before we build. Every project starts with a free 30-minute call.
AI agents and workflows we have shipped
Real projects, practical results, measurable impact
- Startup
- Real Estate
Our Haus AI
A finance professional turned founder built Our Haus AI, an AI-powered collaborative workspace where homeowners and contractors scope, bid, contract, and document renovation projects together. SoftDoes took her prototype and made it production-ready.- 10XMVP scope delivered
- 2+years Ongoing partnership
- 1Fully owned Platform
- Finance
- Energy
Deepwater Insights
Deepwater Insights delivers proprietary alternative data and niche research on the offshore drilling and energy sector to institutional investors, family offices, and high-net-worth individuals who require coverage that larger firms don't provide.- 100%Brand Continuity
- 2Platform Distribution
- 100%Paywall-Ready Content
- Real Estate
The building buyer
The Building Buyer is a Florida-based real estate investment firm co-founded by Dylan Troiano and Charles Hanlin. They acquire single-family, multifamily, and commercial properties across South Florida and beyond, with a focus on motivated seller opportunities.- 18Weekly hours saved
- 2+Years Ongoing partnership
- 1Fully owned Platform
- Education
- Non-Profit
WOVEN & NICE
Woven is a Spring Valley, NY nonprofit running the NICE program (New Training Inclusive Community Environment) in four Rockland County schools. Their team supports students through restorative practices, mediation, and professional development for teachers and administrators.- 4Schools Served
- 4Weeks to Launch
- 1STTime on Upwork
- Healthcare
CareInTouch
CareInTouch is a Bay Area home health agency providing skilled nursing and therapy services to patients referred from hospitals and clinics. With over 100 staff, they operate in one of the most complex and compliance-driven healthcare markets in the country.- 40% Reduction In Billing Errors
- 100+Staff Operations Managed
- 0Missed Compliance Deadlines
- Startup
Sparkle The Cleaning Service
Sparkle The Cleaning Service is a Detroit-area residential cleaning company with 10 years in business, connecting homeowners with vetted, insured independent cleaners through a subscription-based marketplace platform.- 75% Platform Transparency
- 2XPlatform Growth
- 40%Higher User Retention
- Startup
DineMate
DineMate is a Maryland-based dating and connecting platform built around verified profiles, restaurant reservations, and prepaid dining experiences. Founded to bring back authenticity to how people meet and connect.- 60% Time Saved
- 99%System Reliability
- 40%Higher User Retention
- Healthcare
Prior Authorization AI
Prior Authorization AI is a healthcare automation startup building AI-powered tools to streamline prior authorization for Medicare and Medicaid medical transportation providers in New Jersey.- 16Weekly hours saved
- 63%Admin time reduced
- 43%Fewer submission errors
- Education
Grand Central Language Services
Grand Central Language Services provides translation and interpretation for organizations operating in complex, multilingual environments. As demand grew, internal workflows became harder to manage. SoftDoes built a custom platform to streamline coordination, improve visibility, and support scalable operations.- 72%Workflow Reduction
- 48%Coordination Reduction
- 83%Visibility Increase
- Healthcare
FMY Orthodontics
FMY Orthodontics, a multi-location practice in West Tennessee, partnered with SoftDoes to replace a spreadsheet-based financial workflow with a custom web platform. The goal was to simplify how staff present treatment financing while allowing patients and families to review and complete decisions remotely.- 60%Workflow Reduction
- 75%Remote Adoption
- 5Locations Aligned
Forbidden Alchemy
Forbidden Alchemy is an alternative fashion brand creating dark, provocative clothing for the metalhead community, with 10% of profits donated to mental health awareness. Its mostly mobile audience struggled with a store that was hard to navigate and weak on functionality.- +44%Revenue Month Over Month
- 86%Design Satisfaction
- 2.8XUser Retention Growth
Altera
Altera builds on decades of computational neuroscience research to create digital human beings for gaming. Backed by a $2M pre-seed round led by Andreessen Horowitz, the team needed a landing page that could explain complex agent technology to players, partners, and investors.- 98%Dynamic Customization
- 100%Streamlined Navigation
- $2MPre-Seed Round
- Real Estate
Brizacorp
Brizacorp manages residential properties and coordinates the staff who handle painting, cleaning, and repair requests. Its team tracked work across messengers, phone calls, e-mail, and paper planners, with no single place to manage requests or measure performance.- 98%Application Stability
- 95%Utilization Rate
- 30%Faster Task Completion
Color & Harmony
Color & Harmony is a Kentucky-based color consulting studio led by certified color strategist Diana Cartaya. The studio needed a website that reflects its refined aesthetic, showcases its portfolio, and explains a science-based color process in simple language.- 45%Conversion Rate Increase
- 50%Higher User Engagement
- 2Months to Launch
The Modern Gentlemen
The Modern Gentlemen sells premium men's skincare featured in Men's Health, GQ, and Men's Journal. Its customers wanted an efficient routine, but generic product suggestions and limited skincare knowledge made choosing the right products hard.- 30%Increase in Conversions
- 25%Higher Customer Retention
- 92%Mobile Purchases
OQ Technology
OQ Technology connects IoT devices, machines, and people anywhere on the planet through its satellite network, serving energy, maritime, logistics, agriculture, and mobile operators. Its website made it hard to explore products and reach pricing plans.- 4Pricing Plans Clarified
- 3Dedicated User Flows
- 1Unified Platform
- Real Estate
- Finance
Stay Vest
Stay Vest is a private real estate investment firm that acquires, renovates, and operates boutique hotels for cash flow, tax benefits, and equity gain. It needed a platform that explains its strategy and earns the trust of passive investors.- 1,500+Guest Stays
- 200+Rooms Managed
- 5States Covered
Bokeyno Motorsports
Bokeyno Motorsports is the leading mobile installer of vertical doors for high-performance cars. This Shopify website isn’t just about services—it’s a bold statement of power, style, and expertise. With a sharp layout, strong visuals, and real-world case studies, the site delivers all the information car enthusiasts need to book confidently and instantly.- 54%Booking Requests
- 43%Lead Conversion
- 32%Qualified Inquiries
ai document processing platform
A comprehensive talent solution designed to help companies attract, hire, and retain top talent more effectively. The platform combines AI-powered recruitment technology with employee financial wellbeing programs, enabling smarter hiring decisions while supporting employees’ financial stability and long-term engagement.- 62%Faster Processing Time
- 78%Less Manual Work
- 35%Improved Accuracy
Frequently Asked Questions
Everything you need to know about working with SoftDoes. Can’t find an answer?
When is a custom AI agent better than an off the shelf tool?
When your workflows cross multiple systems, require compliance controls, involve proprietary data, or demand deep customization that generic agent platforms cannot provide. Custom AI agents handle complex workflows, AI driven processes, and integrations that generic solutions cannot. Evaluate integration capabilities with existing systems before deciding.
What business workflows can SoftDoes automate with AI agents?
Support desks, operations and service requests, sales enablement and lead qualification, and back office document workflows. Anywhere repeatable knowledge work creates a bottleneck, agents can deliver workflow automation and enhancing operational efficiency across departments.
How do you ensure guardrails, security, and data privacy with proprietary data?
Through architecture choices: private deployments, encryption at rest and in transit, role based access control, tool permissions, and data residency controls. We design for compliance with standards like GDPR and SOC 2. Data privacy, security, and compliance standards are essential in AI agent development, and they are built into our process from discovery onward.
How do custom AI agents integrate with our legacy software?
Through secure APIs, database connectors, and wrappers around legacy applications. Where legacy systems lack modern interfaces, SoftDoes builds integration layers and stages modernization so agents can connect without disrupting existing operations. Integrating AI with older systems requires careful architecture and testing.
What is included in the AI discovery or prototype phase?
Deliverables include workflow maps, an architecture document, a proof of concept agent running on one target workflow, defined success metrics, and a clear path to production. This phase also addresses AI strategy alignment, risk tolerance, and business requirements validation.
How do you support the solution after production launch?
Monitoring, incident response, retraining, SLA options, and knowledge transfer to your teams. We offer continuous support and help your organization scale agents to new workflows over time. AI agents require continuous monitoring and optimization, and we structure support engagements accordingly.
How do you price custom AI agent development projects?
Phase based pricing aligned to discovery, prototype, and production. Cost factors include scope, number of integrations, data complexity, and compliance requirements. SoftDoes avoids hidden costs by scoping each phase independently with clear deliverables. This approach gives you a measurable path to measurable business impact without open ended commitments.
