U.S.-Based
Startup
Brizacorp
Client
Brizacorp
Industry
Property management
Platform
Web & mobile
Service
CRM & Development
01.Overview
Brizacorp is a robust employee management platform (CRM) that helps homeowners get rid of the hassle of finding workers.
With Brizacorp, house management became easier: information about staff and requests from tenants is easily tracked, and managers quickly issue work requests. The admin panel allows the team to effectively control processes and add employees.
SoftDoes covered the full scope of work, from research and wireframes to UI design and post-launch analysis.
To better understand our users, we conducted a series of surveys and interviews
This method provided us with valuable information about habits, problems and factors, helping us create an app that meets their needs.
02.Client background
Brizacorp manages residential properties and coordinates the staff who handle painting, cleaning, and repair requests from tenants. Before the project, the team relied on messengers (82%), phone calls (64%), and e-mail (49%) to keep track of employee performance, and on calendar apps, paper day planners, and notebooks to schedule tasks.
The platform serves three user roles. Admins monitor system statistics, manage requests, and add new managers. Managers are the main users: they monitor application statistics, add and delete requests, and add new employees. Employees keep track of the work they need to do and have access to the history of the work they have done.
03.Challenge & solution
Through extensive user interviews, SoftDoes identified the main obstacles hindering the user experience of property management teams.
The research highlighted several key problems:
72% of users lacked orderliness in performing daily tasks.
56% of users experienced difficulty in mastering the interface.
38% of admin panel users faced a lack of information for control.
65% of users reported navigation problems with the previous workflow.
Work tracking was scattered across messengers, phone calls, e-mail, and paper planners.
SoftDoes designed and built a role-based web and mobile application that brings requests, staff, and statistics into a single system.
The app map was built around three roles, each with its own panel:
Admin: a convenient interface for managing employees and managers, requests, and statistics.
Manager: functionality for adding requests, editing profiles, and tracking statistics.
Employee: access to tasks and execution history to simplify work.
A dashboard with today’s applications, statistics, and a calendar of painting, cleaning, and repair requests.
Wireframes focused on optimal structure, intuitive navigation, and clear interaction logic.
After completing the app, the team conducted thorough testing and optimization to resolve major user issues.
04.Results
Brizacorp became a modern solution that takes into account all user requests, simplifies daily tasks, and provides a high level of convenience and productivity:
98% application stability index
95% utilization rate
3.9k user engagement index
30% faster task completion
72% user satisfaction
A positive trend in user utilization of the product
One system for requests, staff, and statistics
Role-based panels for admins, managers, and employees
Fast work request creation and tracking
Full history of completed tasks
Clear statistics for painting, cleaning, and repair requests
Responsive experience on desktop and mobile
We have created an innovative application for efficient application management
Based on the collected information and analysis of user problems, we created the Brizacorp application, which solves key problems and greatly simplifies process management for administrators, managers, and employees.
