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User Experience Design in Chicago, ILChicago Flag

We partner with Chicago companies on user experience design, reducing friction and improving conversion through research driven UX, WCAG compliance, and responsive UI systems.

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  • 6

    years on the market

  • 73%

    new clients come from referrals

  • 510+

    finished projects

  • 80+

    software engineers

Services we offer

  • 01User Experience Design

    > RESEARCH DRIVEN DESIGN THAT ELIMINATES GUESSWORK <

    User experience design shapes every interaction between your customers and your digital products. It encompasses user research, journey mapping, information architecture, wireframing, usability testing, and iterative feedback loops. When UX is confusing or slow, customers abandon apps and sites. Complex enterprise workflows suffer from inefficiency. Conversion and retention decline. Chicago companies face unique pressures. Regulatory compliance with accessibility standards like WCAG is critical. Our team at SoftDoes applies human centered design principles to create digital experiences that reduce technical debt, improve adoption, and meet business objectives. We use design thinking methodologies to validate assumptions early and ensure alignment with your business goals.

    • User research and persona development
    • Journey mapping and user flows
    • Wireframing and interactive prototypes
    • Usability testing with real users
    • WCAG AA accessibility compliance

    > LOCAL EXPERTISE IN UX RESEARCH <

    Our design process is standardized and includes stages such as personas, wireframing, prototyping, testing, iterations, and final screens. Human centered design is an approach that starts with understanding the needs, motivations, and aspirations of people, guiding the design process to create solutions that are relevant and effective. Prototyping and experimentation are core components, allowing designers to test ideas early and often, gather user feedback, and iterate quickly to reduce risk.

    • Empathy driven discovery sessions
    • Rapid prototyping and validation
    • Iterative testing with Chicago users
    • Accessibility and inclusivity reviews
  • 02User Interface Design

    > VISUAL SYSTEMS THAT COMMUNICATE INSTANTLY <

    User interface design focuses on the visual and interactive elements users see and touch. Layout, typography, color, buttons, icons, micro interactions, and hover states all affect perceived trust and usability. Good visual design creates clarity. It supports brand recognition and feeds directly into conversion and user satisfaction. Chicago users expect clean, polished interfaces with mobile first design, fast performance, and culturally attuned visual identity. Many enterprises here have multiple legacy UIs that need unified design systems and responsive design across platforms. SoftDoes brings technical UI skills including high fidelity mockups, adaptive layouts, and accessibility features like proper contrast ratios and screen reader compatibility. We help you create digital experiences that meet user expectations while supporting your business strategy.

    • Visual identity and brand alignment
    • Responsive design for all devices
    • Micro animations and interaction design
    • Design systems for consistency
    • Accessibility for diverse users
  • 03Product Design Services

    > END TO END PRODUCT THINKING <

    Product design extends beyond UX and UI into comprehensive service design. It covers ideation, MVP design, product strategy, user research, prototyping, testing, product launch, and iteration. This approach considers business goals, user needs, and technical constraints together. Well designed products reach market faster, reduce rework, and open new revenue streams. A digital product strategy is a long term roadmap outlining objectives and direction while supporting broader business objectives. In Chicago, many companies operate in regulated sectors requiring compliance, security, and auditability embedded into products. Legacy platforms are common and modernization is necessary. SoftDoes joins design and engineering early, using research and iterative testing to deliver measurable impact. We support enterprise platforms, AI integration, and cloud systems to help you address complex challenges.

    • MVP design and rapid prototyping
    • Strategic alignment with business models
    • Design systems that drive engagement
    • Cross platform product development
    • Compliance ready product architecture

> RESEARCH DRIVEN DESIGN THAT ELIMINATES GUESSWORK <

User experience design shapes every interaction between your customers and your digital products. It encompasses user research, journey mapping, information architecture, wireframing, usability testing, and iterative feedback loops. When UX is confusing or slow, customers abandon apps and sites. Complex enterprise workflows suffer from inefficiency. Conversion and retention decline. Chicago companies face unique pressures. Regulatory compliance with accessibility standards like WCAG is critical. Our team at SoftDoes applies human centered design principles to create digital experiences that reduce technical debt, improve adoption, and meet business objectives. We use design thinking methodologies to validate assumptions early and ensure alignment with your business goals.

  • User research and persona development
  • Journey mapping and user flows
  • Wireframing and interactive prototypes
  • Usability testing with real users
  • WCAG AA accessibility compliance

> LOCAL EXPERTISE IN UX RESEARCH <

Our design process is standardized and includes stages such as personas, wireframing, prototyping, testing, iterations, and final screens. Human centered design is an approach that starts with understanding the needs, motivations, and aspirations of people, guiding the design process to create solutions that are relevant and effective. Prototyping and experimentation are core components, allowing designers to test ideas early and often, gather user feedback, and iterate quickly to reduce risk.

  • Empathy driven discovery sessions
  • Rapid prototyping and validation
  • Iterative testing with Chicago users
  • Accessibility and inclusivity reviews

We Turn Technology Into Results

Partner with a team that blends technical precision, creative design, and business insight. We’ll help you launch, scale, and dominate your digital niche.

Get in touch

PRODUCTS BUILT ACROSS INDUSTRIES

Transparency at each stage

Discovery & Research

We audit audiences and competitors to define pain points, ensuring design solves your specific business challenges.

Design Strategy

Creating concepts and user flows to build an intuitive product structure and seamless interaction logic.

Iterative Prototyping

Real-time progress you can see, from wireframes to high-fidelity mockups that bring your digital vision to life.

Usability Testing

We validate every button and transition through real-world scenarios to eliminate friction before development.

Handoff & Support

Complete design systems and asset delivery with ongoing expert support to ensure pixel-perfect implementation.

Reach SoftDoes directly

Whether you need to modernize a legacy platform, launch a new digital product, or improve conversion through better usability, our team brings UX research, interface innovation, and product design services together. Contact us to discuss your project and explore how we can help you achieve measurable results.

Get in touch

Numbers Don’t Lie

Recent projects showcasing how we design, engineer, and deliver production-ready software solutions.

  • Finance
  • Energy
2026

Deepwater Insights

Deepwater Insights delivers proprietary alternative data and niche research on the offshore drilling and energy sector to institutional investors, family offices, and high-net-worth individuals who require coverage that larger firms don't provide.
Outcome
A brand-aligned editorial platform with premium content architecture gave Deepwater Insights a professional home for its research and a direct channel to investors beyond social media.
  • 100%Brand Continuity
  • 2Platform Distribution
  • 100%Paywall-Ready Content
View Full Case Study
Deepwater Insights case study screenshot
  • Real Estate
2026

The building buyer

The Building Buyer is a Florida-based real estate investment firm co-founded by Dylan Troiano and Charles Hanlin. They acquire single-family, multifamily, and commercial properties across South Florida and beyond, with a focus on motivated seller opportunities.
Outcome
SoftDoes built a proprietary lead generation and data extraction system that replaced hours of manual research each day, freeing the team to focus on deals instead of data.
  • 18Weekly hours saved
  • 2+Years Ongoing partnership
  • 1Fully owned Platform
View Full Case Study
The building buyer case study screenshot
  • Education
  • Non-Profit
2026

WOVEN & NICE

Woven is a Spring Valley, NY nonprofit running the NICE program (New Training Inclusive Community Environment) in four Rockland County schools. Their team supports students through restorative practices, mediation, and professional development for teachers and administrators.
Outcome
A full website rebuild gave Woven a cleaner, more navigable donation experience and a stronger digital presence to support their push into new school districts.
  • 4Schools Served
  • 4Weeks to Launch
  • 1STTime on Upwork
View Full Case Study
WOVEN & NICE case study screenshot
  • Healthcare
2026

CareInTouch

CareInTouch is a Bay Area home health agency providing skilled nursing and therapy services to patients referred from hospitals and clinics. With over 100 staff, they operate in one of the most complex and compliance-driven healthcare markets in the country.
Outcome
SoftDoes built a custom compliance and billing monitoring app that eliminated missed deadlines, reduced revenue loss, and gave ownership real-time oversight of the entire care workflow.
  • 40% Reduction In Billing Errors
  • 100+Staff Operations Managed
  • 0Missed Compliance Deadlines
View Full Case Study
CareInTouch case study screenshot
  • Startup
2026

Sparkle The Cleaning Service

Sparkle The Cleaning Service is a Detroit-area residential cleaning company with 10 years in business, connecting homeowners with vetted, insured independent cleaners through a subscription-based marketplace platform.
Outcome
Launched a two-sided marketplace that removes the middleman from cleaning transactions, letting cleaners earn more while giving customers a transparent, trust-first booking experience.
  • 75% Platform Transparency
  • 2XPlatform Growth
  • 40%Higher User Retention
View Full Case Study
Sparkle The Cleaning Service case study screenshot
  • Startup
2026

DineMate

DineMate is a Maryland-based dating and connecting platform built around verified profiles, restaurant reservations, and prepaid dining experiences. Founded to bring back authenticity to how people meet and connect.
Outcome
A fully custom web app, live on AWS, replaced a stalled mobile build and gave a first-time founder a scalable foundation to pursue users, partnerships, and investor capital.
  • 60% Time Saved
  • 99%System Reliability
  • 40%Higher User Retention
View Full Case Study
DineMate case study screenshot
  • Healthcare
2026

Prior Authorization AI

Prior Authorization AI is a healthcare automation startup building AI-powered tools to streamline prior authorization for Medicare and Medicaid medical transportation providers in New Jersey.
Outcome
Replaced a 16-hour manual document collection process with an automated intake and submission pipeline, freeing the founder to focus on clinical oversight instead of clerical work.
  • 16Weekly hours saved
  • 63%Admin time reduced
  • 43%Fewer submission errors
View Full Case Study
Prior Authorization AI case study screenshot
  • Education
2026

Grand Central Language Services

Grand Central Language Services provides translation and interpretation for organizations operating in complex, multilingual environments. As demand grew, internal workflows became harder to manage. SoftDoes built a custom platform to streamline coordination, improve visibility, and support scalable operations.
Outcome
The new platform brought structure to daily operations, improving project organization, reducing manual coordination, and increasing visibility across workflows. The system now supports more reliable delivery and gives the team a foundation for growth.
  • 72%Workflow Reduction
  • 48%Coordination Reduction
  • 83%Visibility Increase
View Full Case Study
Grand Central Language Services case study screenshot
  • Healthcare
2026

FMY Orthodontics

FMY Orthodontics, a multi-location practice in West Tennessee, partnered with SoftDoes to replace a spreadsheet-based financial workflow with a custom web platform. The goal was to simplify how staff present treatment financing while allowing patients and families to review and complete decisions remotely.
Outcome
The new platform streamlined internal workflows and removed manual spreadsheet work while giving patients a more flexible, modern experience. Staff spend less time coordinating financing, and families can review and finalize plans from home with ease.
  • 60%Workflow Reduction
  • 75%Remote Adoption
  • 5Locations Aligned
View Full Case Study
FMY Orthodontics case study screenshot
2025

FORBIDDEN ALCHEMY

Forbidden Alchemy is a Shopify-based e-commerce store created for a bold, underground fashion brand rooted in metalcore and occult aesthetics. The goal was to deliver a high-impact online experience that reflects the brand’s dark identity while providing smooth, conversion-focused shopping for mobile-first users.
Outcome
We developed a custom Shopify theme, immersive product experiences, and mobile-responsive UX. Every visual element—from typography to interactions—was tailored to strengthen the emotional pull of the brand within alternative subcultures.
  • 68%Faster Checkout
  • 41%Repeat Customers
  • 35%Cart Abandonment
View Full Case Study
FORBIDDEN ALCHEMY case study screenshot
2024

Bokeyno Motorsports

Bokeyno Motorsports is the leading mobile installer of vertical doors for high-performance cars. This Shopify website isn’t just about services—it’s a bold statement of power, style, and expertise. With a sharp layout, strong visuals, and real-world case studies, the site delivers all the information car enthusiasts need to book confidently and instantly.
Outcome
With a mix of dynamic layouts, curated gallery sections, and fast-loading interactions, we kept the user journey focused on action—whether it’s learning about supported models or requesting a quote.
  • 54%Booking Requests
  • 43%Lead Conversion
  • 32%Qualified Inquiries
Bokeyno Motorsports case study screenshot
2025

ai document processing platform

A comprehensive talent solution designed to help companies attract, hire, and retain top talent more effectively. The platform combines AI-powered recruitment technology with employee financial wellbeing programs, enabling smarter hiring decisions while supporting employees’ financial stability and long-term engagement.
Outcome
The new software significantly reduced staff steps for presenting and managing patient financing, replacing a manual workflow with a single streamlined system and improving clarity for both staff and patients.
  • 62%Faster Processing Time
  • 78%Less Manual Work
  • 35%Improved Accuracy
ai document processing platform case study screenshot
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WHAT IT WAS LIKE TO BUILD TOGETHER

Direct feedback from founders and product owners – including our partners right here in Chicago, IL – after shipping, scaling, and maintaining real production systems.

WHAT CHANGED IN PRACTICE

Clients didn’t stay because of promises. They stayed because delivery became predictable, ownership was clear, and the product kept moving forward after launch.

  • You work directly with experienced UX professionals who understand both design thinking and technical implementation. Our design team includes specialists with portfolios highlighting user centric design and proficiency in industry standard design tools. Design roles in Chicago often emphasize strong portfolios. Ours reflect years of solving complex challenges for enterprise clients and startups alike. No junior proxies or account managers between you and the people doing the work. Direct access means faster answers and better outcomes.

  • The UX design process is standardized with clear stages including personas, wireframing, prototyping, testing, iterations, and final screens. Top agencies value client input throughout. We establish timelines at project start and communicate progress consistently. Robust design systems streamline collaboration, enable faster prototyping, and ensure alignment with brand identity and usability standards. You know what to expect at each milestone. No surprises, no scope drift without discussion.

  • Design systems are key in driving development efficiencies and reducing design debt as organizations scale. We create scalable design systems that support your digital products long after initial launch. Our work justifies that investment by creating long term value rather than short term fixes. Effective execution of a digital product strategy requires an organizational structure capable of implementing the strategy autonomously.

  • Our multidisciplinary teams operate independently while keeping you informed. Networking is crucial in Chicago for discovering opportunities, and we have deep connections within the local design community. You set direction and business priorities. We handle execution. Digital product strategies should be adaptable to market changes, allowing businesses to respond to evolving trends. We adjust without requiring constant oversight. Your time stays focused on running your company.

Technologies We Use

DESIGN TOOLS

VISUAL DESIGN

PROTOTYPING

COLLABORATION & WORKFLOW

top-net-developers certificate
top-pyton-developers certificate
top-user-kansas certificate
top-user-kansas-city certificate
top-user-missouri certificate
top-design-missouri certificate
top-design-kansas certificate
top-web-developers certificate
top-web-developers-city certificate
top-webflow-developers certificate
top-ar-developers certificate

Let’s Build the Future of Your Business

Every great product starts with a conversation.
 At SoftDoes, we don’t just write code — we dive deep into your goals, understand your market, and find the fastest path from idea to impact.

Get in touch

Frequently Asked Questions

How is communication handled?

We establish communication preferences at project kickoff and maintain consistent contact throughout engagement. Most teams use weekly status calls combined with asynchronous updates through Slack or your preferred platform. Our UX teams share progress on interactive prototypes, user research findings, and design iterations in real time. You have direct access to designers working on your project. No layers between you and answers. We document decisions and maintain transparent records of all design process milestones.

What types of projects are a good fit for SoftDoes?

We work across project sizes and durations, from rapid prototyping MVPs to comprehensive enterprise platform redesigns. Chicago has a high growth tech scene that integrates established corporate headquarters with a vibrant startup ecosystem. Whether you need UX research for a new digital product or a complete design system overhaul, we adapt our approach. Companies in fintech, healthcare, e commerce, and SaaS platforms are particularly common in our portfolio. Any project requiring user focused design benefits from our methodology.

Do you design for specific platforms or provide cross platform solutions?

We design for web, mobile, tablet, and desktop applications. Mobile first design ensures your digital experiences perform well across devices. Many Chicago companies require responsive design that works seamlessly from phone to desktop. We also design for emerging technologies including voice interfaces and conversational design. Cross platform consistency is achieved through robust design systems that maintain visual identity and interaction design patterns regardless of device.

How many revision rounds are included in the design process?

Our standard engagement includes structured revision cycles at each phase: wireframes, visual design, and final screens. We typically include two to three rounds per deliverable type, with clear feedback windows. Human centered design emphasizes empathy, inclusivity, and accessibility, ensuring design solutions cater to diverse users. Additional revisions are available and scoped transparently. We work collaboratively to ensure you feel confident in the final product without endless iteration loops.

What happens after launch?

Digital product strategies require ongoing attention to remain competitive. We offer post launch support including usability testing, analytics review, and iterative improvements based on user feedback. Design systems provide consistency, scalability, and efficiency as your product evolves. We can train your internal team on maintaining design systems or continue as an ongoing design partner. Product innovation does not stop at release. We help you respond to market changes and user needs over time.

Will we own the code and IP?

Yes. All design deliverables, source files, design systems, and intellectual property transfer to you upon project completion and final payment. You retain full ownership of everything we create. This includes wireframes, prototypes, visual assets, and documentation. No licensing fees, no ongoing royalties, no restrictions on future use. Your digital products belong to you completely.

What makes SoftDoes different from a typical agency?

SoftDoes combines design and engineering under one roof. This integration enables smoother handoffs, more realistic prototyping, and implementation reliability. When selecting a UX design agency, reviewing portfolios ensures alignment with business needs. Ours shows consistent results across enterprise clients and startups. The tech industry in Chicago is competitive with many traditional sectors looking for digital transformation. We understand both legacy modernization and new product creation. Our approach emphasizes business outcomes rather than just visual polish.

How do you price projects?

UX design agencies typically use one of three pricing models: time based, fixed price, or outcome based. We discuss your project scope and recommend the model that best fits your needs. A well structured digital product strategy involves formulation and validation phases. We scope accordingly. Emerging tech in Chicago leverages competitive salaries while maintaining balanced cost of living compared to coastal hubs. Our pricing reflects senior talent with transparent estimates. No hidden fees, no surprise invoices. We provide detailed proposals before work begins.

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Discuss Your Project

This is a no-pressure, 30-minute conversation. We will talk through what you are building, identify risks or unknowns, and outline what it would take to do it right.

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Let's build together.

Talk with a senior engineer about your product idea, architecture, and what it would take to build it.

Upload File