Let's build together.
Talk with a senior engineer about your product idea, architecture, and what it would take to build it.
6
years on the market
73%
new clients come from referrals
510+
finished projects
80+
software engineers
Services we offer
- 01Artificial Intelligence Development
> TRANSFORM RAW DATA INTO BUSINESS INTELLIGENCE <
Our company, SoftDoes, is a leading provider of artificial intelligence development in Jacksonville. We offer a comprehensive range of AI consulting and development services tailored to the needs of Jacksonville companies, from initial strategy to neural network architecture, data processing pipelines, and model training. Each solution is designed to integrate seamlessly with your existing systems, ensuring minimal disruption to current workflows. Our data scientists collaborate closely with your organization to understand unique challenges and deliver projects that generate actionable insights, supporting both enterprise and small business needs.
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Our AI solutions help companies become more efficient by automating workflows, streamlining appointment scheduling, and optimizing operational processes. By leveraging advanced AI, we enhance customer engagement and satisfaction through real-time interactions and support across multiple communication channels, ensuring customers receive prompt responses and continuous assistance. Local investors are increasingly focused on infrastructure for AI scaling, and Jacksonville is developing an innovation corridor utilizing sensory data, automation, and high-speed connectivity. The local community is experiencing a shift toward AI technologies, moving from pilot programs to permanent AI-driven infrastructures. Join hundreds of Jacksonville businesses already embracing AI solutions and become part of a thriving, forward-thinking community.
- Neural network design and training
- Data pipeline engineering
- Model validation and testing
- Cloud and on-premises deployment
- Integration with legacy infrastructure
> OPERATIONALIZE AI FOR LASTING VALUE <
How do you ensure AI continues performing after the initial launch? We implement comprehensive monitoring, scheduled retraining, and performance optimization frameworks.
- Continuous model monitoring
- Automated drift detection
- Performance benchmarking
- Compliance documentation
- 02Machine Learning Model Development
> PREDICTIVE MODELS THAT DRIVE DECISIONS <
Machine learning transforms historical data into predictions your team can act on. We build classification models, regression systems, and deep learning architectures tailored to your specific use case. Our developers select algorithms based on your data characteristics and business requirements rather than following generic templates. The result is models that deliver accurate, reliable outputs in production environments.
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Jacksonville organizations across finance, healthcare, and logistics need predictions they can trust. We validate every model against real-world scenarios before deployment. Our structured process includes feature engineering, hyperparameter tuning, and rigorous testing against holdout datasets. You receive documentation explaining model behavior and confidence intervals for every prediction type. For example, cognitive science principles can be applied to NLP algorithms to improve explainability by integrating cognitive linguistics, making model outputs more understandable and transparent.
- Predictive analytics implementation
- Classification and regression models
- Deep learning architectures
- Cross-validation frameworks
- Model interpretability tools
- 03AI-Driven Process Automation
> ELIMINATE MANUAL TASKS AT ENTERPRISE LEVEL <
Our systems read documents, extract information, and make routing decisions without human intervention. Jacksonville companies processing high volumes of paperwork see immediate efficiency gains and cost reductions. We build cognitive automation that learns from corrections and improves over time. The system predicted appointment durations, optimized staff assignments, and integrated seamlessly with their existing EHR. This type of intelligent document processing and workflow automation applies across industries from logistics to compliance. Our solutions handle the repetitive work so your team focuses on strategic priorities.
- Intelligent document processing
- Workflow automation design
- Decision routing systems
- OCR and data extraction
- Cognitive process automation
- 04Custom AI Solutions
> PURPOSE-BUILT SYSTEMS FOR UNIQUE PROBLEMS <
Generic AI tools rarely fit specialized business requirements. We develop custom solutions including computer vision systems, NLP applications, and recommendation engines designed for your exact workflow. Our engineering team builds chatbots that understand industry terminology and predictive maintenance systems that prevent equipment failures. Each project addresses the unique challenges your organization faces.
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Jacksonville companies need AI that respects regulatory requirements in healthcare, finance, and other compliance-heavy sectors. Our custom development process includes stakeholder interviews, prototype iterations, and user feedback integration. The final product reflects your operational reality rather than theoretical use cases.
- Computer vision applications
- Natural language processing
- Recommendation engines
- Conversational AI and chatbots
- Predictive maintenance systems
- 05AI Operationalization
> PRODUCTION-READY AI THAT SCALES <
Most AI projects fail after launch due to poor infrastructure and absent monitoring. We implement MLOps practices that keep models accurate and systems responsive under real workloads. Our team handles deployment across cloud platforms, hybrid environments, and on-premises infrastructure based on your security and performance requirements. Every system includes logging, alerting, and automated retraining pipelines.
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AI operationalization means your investment continues delivering value for years. We establish governance frameworks that track model performance, detect drift, and trigger updates before accuracy degrades. Jacksonville organizations get documentation, training, and support structures that enable internal teams to manage systems independently. The goal is sustainable AI capability rather than vendor dependency.
- MLOps pipeline implementation
- Model drift detection
- Performance monitoring dashboards
- Automated retraining workflows
- Compliance and governance frameworks
> TRANSFORM RAW DATA INTO BUSINESS INTELLIGENCE <
Our company, SoftDoes, is a leading provider of artificial intelligence development in Jacksonville. We offer a comprehensive range of AI consulting and development services tailored to the needs of Jacksonville companies, from initial strategy to neural network architecture, data processing pipelines, and model training. Each solution is designed to integrate seamlessly with your existing systems, ensuring minimal disruption to current workflows. Our data scientists collaborate closely with your organization to understand unique challenges and deliver projects that generate actionable insights, supporting both enterprise and small business needs.
—
Our AI solutions help companies become more efficient by automating workflows, streamlining appointment scheduling, and optimizing operational processes. By leveraging advanced AI, we enhance customer engagement and satisfaction through real-time interactions and support across multiple communication channels, ensuring customers receive prompt responses and continuous assistance. Local investors are increasingly focused on infrastructure for AI scaling, and Jacksonville is developing an innovation corridor utilizing sensory data, automation, and high-speed connectivity. The local community is experiencing a shift toward AI technologies, moving from pilot programs to permanent AI-driven infrastructures. Join hundreds of Jacksonville businesses already embracing AI solutions and become part of a thriving, forward-thinking community.
- Neural network design and training
- Data pipeline engineering
- Model validation and testing
- Cloud and on-premises deployment
- Integration with legacy infrastructure
> OPERATIONALIZE AI FOR LASTING VALUE <
How do you ensure AI continues performing after the initial launch? We implement comprehensive monitoring, scheduled retraining, and performance optimization frameworks.
- Continuous model monitoring
- Automated drift detection
- Performance benchmarking
- Compliance documentation
PRODUCTS BUILT ACROSS INDUSTRIES
Finance
Banks and financial institutions rely on AI for fraud detection, risk assessment, and customer insights. We build compliant systems that process transactions in real time while maintaining audit trails required by regulators.
Healthcare
HIPAA compliance defines every AI solution we build for healthcare organizations. Intelligent scheduling, diagnostic support, and clinical workflow automation reduce administrative burden while improving patient outcomes.
Education
Learning platforms need personalized experiences. AI-powered content recommendations, assessment tools, and administrative automation help educational institutions serve students more effectively at lower cost.
Construction
Project management, safety monitoring, and resource optimization benefit from predictive AI. Construction firms use our solutions to anticipate delays, reduce material waste, and improve site coordination.
Technology
Tech companies need AI capabilities that integrate with existing application development workflows. Our team builds intelligent features, recommendation systems, and automation tools designed for SaaS platforms.
Startups
Early-stage companies need AI solutions that validate quickly and adapt as the business evolves. We build MVPs that prove concepts without overengineering, then help you iterate based on customer feedback.
Compliance
Regulatory requirements demand accurate documentation and consistent process execution. AI-powered compliance monitoring, document analysis, and reporting automation reduce risk while cutting costs.
Energy
Grid optimization, predictive maintenance, and demand forecasting transform energy operations. Our AI solutions help utilities and energy companies improve efficiency and reduce operational costs.
Transparency at each stage
Discovery & Alignment
Defined goals and a precise roadmap ensure your vision is realized without unexpected pivots or hidden costs.
Technical Strategy
Senior engineers select the optimal tech stack with clear architectural reasoning for long-term scalability.
Iterative Development
Gain real-time access to code and staging environments with regular demos to track every milestone as it happens.
Careful Testing
Receive transparent QA, security, and performance audits to ensure a flawless and stable launch every time.
Deployment & Support
Stay in total control with full documentation and proactive monitoring to keep your systems running at peak performance.
Numbers Don’t Lie
Recent projects showcasing how we design, engineer, and deliver production-ready software solutions.
- Finance
- Energy
Deepwater Insights
Deepwater Insights delivers proprietary alternative data and niche research on the offshore drilling and energy sector to institutional investors, family offices, and high-net-worth individuals who require coverage that larger firms don't provide.- 100%Brand Continuity
- 2Platform Distribution
- 100%Paywall-Ready Content
- Real Estate
The building buyer
The Building Buyer is a Florida-based real estate investment firm co-founded by Dylan Troiano and Charles Hanlin. They acquire single-family, multifamily, and commercial properties across South Florida and beyond, with a focus on motivated seller opportunities.- 18Weekly hours saved
- 2+Years Ongoing partnership
- 1Fully owned Platform
- Education
- Non-Profit
WOVEN & NICE
Woven is a Spring Valley, NY nonprofit running the NICE program (New Training Inclusive Community Environment) in four Rockland County schools. Their team supports students through restorative practices, mediation, and professional development for teachers and administrators.- 4Schools Served
- 4Weeks to Launch
- 1STTime on Upwork
- Healthcare
CareInTouch
CareInTouch is a Bay Area home health agency providing skilled nursing and therapy services to patients referred from hospitals and clinics. With over 100 staff, they operate in one of the most complex and compliance-driven healthcare markets in the country.- 40% Reduction In Billing Errors
- 100+Staff Operations Managed
- 0Missed Compliance Deadlines
- Startup
Sparkle The Cleaning Service
Sparkle The Cleaning Service is a Detroit-area residential cleaning company with 10 years in business, connecting homeowners with vetted, insured independent cleaners through a subscription-based marketplace platform.- 75% Platform Transparency
- 2XPlatform Growth
- 40%Higher User Retention
- Startup
DineMate
DineMate is a Maryland-based dating and connecting platform built around verified profiles, restaurant reservations, and prepaid dining experiences. Founded to bring back authenticity to how people meet and connect.- 60% Time Saved
- 99%System Reliability
- 40%Higher User Retention
- Healthcare
Prior Authorization AI
Prior Authorization AI is a healthcare automation startup building AI-powered tools to streamline prior authorization for Medicare and Medicaid medical transportation providers in New Jersey.- 16Weekly hours saved
- 63%Admin time reduced
- 43%Fewer submission errors
- Education
Grand Central Language Services
Grand Central Language Services provides translation and interpretation for organizations operating in complex, multilingual environments. As demand grew, internal workflows became harder to manage. SoftDoes built a custom platform to streamline coordination, improve visibility, and support scalable operations.- 72%Workflow Reduction
- 48%Coordination Reduction
- 83%Visibility Increase
- Healthcare
FMY Orthodontics
FMY Orthodontics, a multi-location practice in West Tennessee, partnered with SoftDoes to replace a spreadsheet-based financial workflow with a custom web platform. The goal was to simplify how staff present treatment financing while allowing patients and families to review and complete decisions remotely.- 60%Workflow Reduction
- 75%Remote Adoption
- 5Locations Aligned
FORBIDDEN ALCHEMY
Forbidden Alchemy is a Shopify-based e-commerce store created for a bold, underground fashion brand rooted in metalcore and occult aesthetics. The goal was to deliver a high-impact online experience that reflects the brand’s dark identity while providing smooth, conversion-focused shopping for mobile-first users.- 68%Faster Checkout
- 41%Repeat Customers
- 35%Cart Abandonment
Bokeyno Motorsports
Bokeyno Motorsports is the leading mobile installer of vertical doors for high-performance cars. This Shopify website isn’t just about services—it’s a bold statement of power, style, and expertise. With a sharp layout, strong visuals, and real-world case studies, the site delivers all the information car enthusiasts need to book confidently and instantly.- 54%Booking Requests
- 43%Lead Conversion
- 32%Qualified Inquiries
ai document processing platform
A comprehensive talent solution designed to help companies attract, hire, and retain top talent more effectively. The platform combines AI-powered recruitment technology with employee financial wellbeing programs, enabling smarter hiring decisions while supporting employees’ financial stability and long-term engagement.- 62%Faster Processing Time
- 78%Less Manual Work
- 35%Improved Accuracy
WHAT IT WAS LIKE TO BUILD TOGETHER
Direct feedback from founders and product owners – including our partners right here in Jacksonville, FL – after shipping, scaling, and maintaining real production systems.
WHAT CHANGED IN PRACTICE
Clients didn’t stay because of promises. They stayed because delivery became predictable, ownership was clear, and the product kept moving forward after launch.
- 01Direct Access to Senior Engineers
You work directly with senior engineers who design and build your AI system. No project managers relaying messages between you and junior developers. Our team members average over a decade of experience in production machine learning environments. Questions get answered in the same conversation rather than escalated through layers. This direct relationship accelerates timely delivery and eliminates miscommunication. Technical decisions happen with full context from people who understand both engineering and business implications.
- 02Predictable Delivery
Every AI project includes clear milestones, realistic timelines, and regular progress updates. We define success criteria before work begins and track against them throughout the engagement. Our structured process identifies risks early so adjustments happen before deadlines slip. You receive weekly status reports with honest assessments of progress and blockers. Budget tracking maintains transparency about costs relative to scope. Predictable delivery comes from disciplined execution rather than optimistic promises.
- 03Built to Last Past Launch
AI systems require ongoing attention to maintain accuracy and relevance. We architect solutions with monitoring, retraining, and maintenance built into the design from day one. Documentation enables your internal team to understand and modify the system as needs evolve. Code quality and test coverage ensure changes can be made safely. Our commitment extends beyond the initial launch to ensure lasting value. You receive a sustainable asset rather than a fragile prototype.
- 04No Babysitting Required
Mature AI systems run autonomously with minimal human oversight required. We build alerting, self-healing, and automated response capabilities that handle routine issues without intervention. Your team receives notifications only when genuine decisions need human judgment. Operational runbooks cover edge cases and recovery procedures. The system manages itself so your staff focuses on strategic work. Production AI should create capacity rather than consume it.
Frequently Asked Questions
How is communication handled during AI development projects?
You get a dedicated Slack channel or Teams workspace where our engineers are available throughout the workday. Weekly video calls review progress, discuss technical decisions, and align on priorities. We share working demos and prototypes early so feedback shapes development rather than arriving after the fact. Documentation lives in shared repositories you can access anytime. Critical updates come via direct message rather than buried in email threads. Our goal is a relationship built on transparency rather than status theater.
What types of AI development projects are a good fit for SoftDoes?
We work across project scales from focused MVPs to enterprise system implementations. Custom machine learning models, process automation, generative AI integration, and legacy system modernization all fit our expertise. Jacksonville companies in regulated industries appreciate our experience with compliance requirements. Projects requiring production deployment rather than just proof-of-concept benefit from our operational focus. We engage with both technical teams extending their capabilities and non-technical founders building initial products. The common thread is clients who value engineering quality over the lowest possible bid.
Do you build AI MVPs or only large enterprise systems?
Both. MVP projects help validate AI concepts before major investment. We architect MVPs with production considerations in mind so successful pilots can expand without complete rebuilds. Enterprise implementations receive the same engineering rigor applied at appropriate project management intensity. Small businesses and startups work with us alongside established Jacksonville companies. Project budget and scope determine team size and timeline rather than our interest level. Every engagement receives senior attention regardless of initial size.
How do you measure the success and accuracy of an AI model?
We define metrics aligned with your business goals before development begins. Classification models get evaluated on precision, recall, and F1 scores against holdout test sets. Regression models track MAE, RMSE, and prediction intervals. Beyond statistical metrics, we measure business outcomes like cost reduction, time savings, or accuracy improvements in actual workflows. Ongoing monitoring tracks drift and performance degradation in production. You receive dashboards showing model behavior over time with alerts when intervention becomes necessary.
What happens after AI system launch?
Launch begins the most critical phase of AI system life. We provide post-deployment support covering monitoring, incident response, and optimization. Model retraining schedules maintain accuracy as data patterns shift. Documentation and training enable your team to handle routine operations independently. Enhancement requests follow a clear process for scoping and implementation. Many clients transition to ongoing retainer arrangements for continuous improvement and support.
Will we own the code and IP for our AI solution?
Yes. You own all custom code, trained models, and intellectual property created for your project. We transfer complete source code, model weights, documentation, and deployment configurations. No proprietary frameworks lock you into continued engagement. You can modify, extend, or hand off the system to another team without restrictions. Licensing terms for any third-party components get documented clearly. Our business model depends on delivering value, not creating dependency.
What makes SoftDoes different from a typical agency?
Agencies often staff projects with junior developers and focus on billable hours rather than outcomes. Our team consists of senior engineers who have built and operated production AI systems for years. We take fewer projects and invest more deeply in each one. No account managers or sales people sit between you and the engineers doing the work. Our AI development process prioritizes working software over impressive slide decks. Jacksonville companies choose us when they need reliable execution rather than impressive proposals.
How do you price AI development projects?
We provide fixed-price quotes after a discovery phase establishes clear scope and requirements. Complex or exploratory projects may start with time-and-materials engagements that convert to fixed-price once specifications solidify. AI development in Jacksonville typically requires minimum budgets starting around $25,000 for meaningful projects. Pricing reflects senior engineer involvement and production-quality deliverables. We discuss budget constraints openly during initial conversations to ensure alignment. No surprises emerge after work begins.
How I Built SoftDoes. From Solo Developer to Custom Software Development Company
In 2019, I was a freelance software engineer working from a small apartment in Ukraine. Today, I lead SoftDoes, a 70+ person AI focused custom software development company headquartered in Kansas City, Missouri. This is the story of how I built it, project by project, client by client, through a war and across continents.
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