Let's build together.
Talk with a senior engineer about your product idea, architecture, and what it would take to build it.
6
years on the market
73%
new clients come from referrals
510+
finished projects
80+
software engineers
Services we offer
- 01User Experience Design
> FROM INSIGHT TO INTERACTION <
UX design is the method of planning how people move through a digital product, from first click to completed task. It solves real business problems: poor adoption of internal tools, low conversion on customer facing platforms, frustrated users who abandon workflows midway. Kent businesses often compete with London standard expectations while operating with leaner resources. A professional UX process means every design decision is grounded in actual user behavior. Our team at SoftDoes treats user experience design as a technical discipline. We conduct user interviews, map journey flows, run usability testing, and iterate until friction disappears. Data should be used to shape design decisions in UX design, and we embed analytics at every stage. For Kent companies with diverse audiences, including older residents, mobile first commuters, and users with limited connectivity, this approach ensures that no one gets left behind. User research includes conducting interviews, surveys, and usability tests, and that research directly informs what we create.
- User journey mapping based on real users and local context
- Usability audits that identify key friction points in workflows
- Persona development capturing device access, age, and connectivity
- Information architecture simplifying complex navigation
- Accessibility reviews aligned with WCAG standards
> RESEARCH THAT SHAPES EVERY SCREEN <
How does structured research reduce risk for Kent businesses? UX design involves understanding user behaviors, needs, and pain points through research, and that understanding prevents costly rework later in development.
- Contextual interviews with representative Kent user groups
- Behavioral analytics revealing drop off points in digital flows
- Competitive benchmarking against regional and national platforms
- Strategy documents tying user insights to measurable business goals
- 02User Interface Design
> WHERE CLARITY MEETS VISUAL PRECISION <
User interface design determines what users actually see and touch. Layout, typography, color, interactive elements: these are the visual signals that shape trust and guide behavior. When ToolsGroup analyzed its sales losses, 75% of them were UI related. That number reflects a pattern we see across many companies. A confusing or inconsistent visual layer undermines even the strongest UX strategy beneath it. Kent startups and enterprises both need interfaces that feel polished and intentional. SoftDoes approaches UI design by combining visual craft with UX data. Our designers select color palettes for readability, define component libraries for consistency, and test layouts across devices. Every element serves a purpose. Building local trust through accessible digital experiences enhances brand reputation, and a professional interface is often the first thing that earns or loses that trust.
- High fidelity mockups for desktop, tablet, and mobile
- Component libraries ensuring visual consistency across products
- Typography and color systems optimized for readability
- Iconography designed to reduce cognitive load
- Responsive layouts adapting to varied screen sizes and speeds
- 03Product Design Services
> FROM CONCEPT THROUGH LAUNCH AND BEYOND <
Product design is the complete process of turning an idea into a working digital product. It starts with discovery, moves through ideation and prototyping, integrates visual and interface design, and continues through user testing and post launch iteration. A digital product strategy is a long term roadmap, not a one time project. For Kent companies pursuing digital transformation, this approach validates every feature before engineering resources are committed. SoftDoes handles product design as a holistic discipline. We don't just sketch screens. We verify technical feasibility, map data flows, and align product strategy with your competitive landscape. Close user involvement increases product success and reduces support costs. Our process ensures that legacy system modernization, new product launches, or complex enterprise tools all reach the market with validated demand and tested usability.
- Discovery workshops and market research to validate the product idea
- Wireframes and clickable prototypes reflecting complete user flows
- UX and UI design unified with brand identity
- Design system creation for long term maintainability
- Launch support including QA, design handoff, and analytics setup
> FROM INSIGHT TO INTERACTION <
UX design is the method of planning how people move through a digital product, from first click to completed task. It solves real business problems: poor adoption of internal tools, low conversion on customer facing platforms, frustrated users who abandon workflows midway. Kent businesses often compete with London standard expectations while operating with leaner resources. A professional UX process means every design decision is grounded in actual user behavior. Our team at SoftDoes treats user experience design as a technical discipline. We conduct user interviews, map journey flows, run usability testing, and iterate until friction disappears. Data should be used to shape design decisions in UX design, and we embed analytics at every stage. For Kent companies with diverse audiences, including older residents, mobile first commuters, and users with limited connectivity, this approach ensures that no one gets left behind. User research includes conducting interviews, surveys, and usability tests, and that research directly informs what we create.
- User journey mapping based on real users and local context
- Usability audits that identify key friction points in workflows
- Persona development capturing device access, age, and connectivity
- Information architecture simplifying complex navigation
- Accessibility reviews aligned with WCAG standards
> RESEARCH THAT SHAPES EVERY SCREEN <
How does structured research reduce risk for Kent businesses? UX design involves understanding user behaviors, needs, and pain points through research, and that understanding prevents costly rework later in development.
- Contextual interviews with representative Kent user groups
- Behavioral analytics revealing drop off points in digital flows
- Competitive benchmarking against regional and national platforms
- Strategy documents tying user insights to measurable business goals
PRODUCTS BUILT ACROSS INDUSTRIES
Finance
Compliance requires clear, auditable, and trustworthy interfaces. Our user experience design focuses on security flows, transparent data, and reducing friction in complex platforms.
Healthcare
Patient portals and clinical tools need accessible, clear navigation. UX design ensures usability for diverse users and reduces errors in critical workflows.
Education
Learning platforms succeed when users focus on content, not the interface. Our design emphasizes engagement, clear architecture, and responsive layouts for real devices.
Construction
Field teams need tools that work in tough conditions. We prioritize mobile interfaces with large touch targets, offline use, and simple data entry.
Technology
Tech teams need UX partners who understand engineering limits and agile workflows. Our design aligns features with existing product systems.
Startups
Early companies must validate ideas with real users. Our user experience design covers MVP prototyping, validation, and iterative improvements.
Compliance
Regulated firms face strict data and audit rules. We create usable interfaces that meet compliance and security needs in one experience.
Energy
Energy sector UX handles complex data and access levels. Our strategy turns dense info into clear visuals for quick action.
Transparency at each stage
Discovery & Research
We audit audiences and competitors to define pain points, ensuring design solves your specific business challenges.
Design Strategy
Creating concepts and user flows to build an intuitive product structure and seamless interaction logic.
Iterative Prototyping
Real-time progress you can see, from wireframes to high-fidelity mockups that bring your digital vision to life.
Usability Testing
We validate every button and transition through real-world scenarios to eliminate friction before development.
Handoff & Support
Complete design systems and asset delivery with ongoing expert support to ensure pixel-perfect implementation.
Numbers Don’t Lie
Recent projects showcasing how we design, engineer, and deliver production-ready software solutions.
- Finance
- Energy
Deepwater Insights
Deepwater Insights delivers proprietary alternative data and niche research on the offshore drilling and energy sector to institutional investors, family offices, and high-net-worth individuals who require coverage that larger firms don't provide.- 100%Brand Continuity
- 2Platform Distribution
- 100%Paywall-Ready Content
- Real Estate
The building buyer
The Building Buyer is a Florida-based real estate investment firm co-founded by Dylan Troiano and Charles Hanlin. They acquire single-family, multifamily, and commercial properties across South Florida and beyond, with a focus on motivated seller opportunities.- 18Weekly hours saved
- 2+Years Ongoing partnership
- 1Fully owned Platform
- Education
- Non-Profit
WOVEN & NICE
Woven is a Spring Valley, NY nonprofit running the NICE program (New Training Inclusive Community Environment) in four Rockland County schools. Their team supports students through restorative practices, mediation, and professional development for teachers and administrators.- 4Schools Served
- 4Weeks to Launch
- 1STTime on Upwork
- Healthcare
CareInTouch
CareInTouch is a Bay Area home health agency providing skilled nursing and therapy services to patients referred from hospitals and clinics. With over 100 staff, they operate in one of the most complex and compliance-driven healthcare markets in the country.- 40%Â Reduction In Billing Errors
- 100+Staff Operations Managed
- 0Missed Compliance Deadlines
- Startup
Sparkle The Cleaning Service
Sparkle The Cleaning Service is a Detroit-area residential cleaning company with 10 years in business, connecting homeowners with vetted, insured independent cleaners through a subscription-based marketplace platform.- 75%Â Platform Transparency
- 2XPlatform Growth
- 40%Higher User Retention
- Startup
DineMate
DineMate is a Maryland-based dating and connecting platform built around verified profiles, restaurant reservations, and prepaid dining experiences. Founded to bring back authenticity to how people meet and connect.- 60%Â Time Saved
- 99%System Reliability
- 40%Higher User Retention
- Healthcare
Prior Authorization AI
Prior Authorization AI is a healthcare automation startup building AI-powered tools to streamline prior authorization for Medicare and Medicaid medical transportation providers in New Jersey.- 16Weekly hours saved
- 63%Admin time reduced
- 43%Fewer submission errors
- Education
Grand Central Language Services
Grand Central Language Services provides translation and interpretation for organizations operating in complex, multilingual environments. As demand grew, internal workflows became harder to manage. SoftDoes built a custom platform to streamline coordination, improve visibility, and support scalable operations.- 72%Workflow Reduction
- 48%Coordination Reduction
- 83%Visibility Increase
- Healthcare
FMY Orthodontics
FMY Orthodontics, a multi-location practice in West Tennessee, partnered with SoftDoes to replace a spreadsheet-based financial workflow with a custom web platform. The goal was to simplify how staff present treatment financing while allowing patients and families to review and complete decisions remotely.- 60%Workflow Reduction
- 75%Remote Adoption
- 5Locations Aligned
FORBIDDEN ALCHEMY
Forbidden Alchemy is a Shopify-based e-commerce store created for a bold, underground fashion brand rooted in metalcore and occult aesthetics. The goal was to deliver a high-impact online experience that reflects the brand’s dark identity while providing smooth, conversion-focused shopping for mobile-first users.- 68%Faster Checkout
- 41%Repeat Customers
- 35%Cart Abandonment
Bokeyno Motorsports
Bokeyno Motorsports is the leading mobile installer of vertical doors for high-performance cars. This Shopify website isn’t just about services—it’s a bold statement of power, style, and expertise. With a sharp layout, strong visuals, and real-world case studies, the site delivers all the information car enthusiasts need to book confidently and instantly.- 54%Booking Requests
- 43%Lead Conversion
- 32%Qualified Inquiries
ai document processing platform
A comprehensive talent solution designed to help companies attract, hire, and retain top talent more effectively. The platform combines AI-powered recruitment technology with employee financial wellbeing programs, enabling smarter hiring decisions while supporting employees’ financial stability and long-term engagement.- 62%Faster Processing Time
- 78%Less Manual Work
- 35%Improved Accuracy
WHAT IT WAS LIKE TO BUILD TOGETHER
Direct feedback from founders and product owners – including our partners right here in Kent, WA – after shipping, scaling, and maintaining real production systems.
WHAT CHANGED IN PRACTICE
Clients didn’t stay because of promises. They stayed because delivery became predictable, ownership was clear, and the product kept moving forward after launch.
- 01Direct Access to Senior Engineers
Every project at SoftDoes is led by experienced designers who have worked through complex, production level challenges. We don't hand off your work to trainees or rotate staff midway through an engagement. You get designers who understand both the big picture and the specific details of implementation. Our user experience design output is shaped by years of working across regulated, enterprise, and consumer facing products.
- 02Predictable Delivery
We don't begin with assumptions. Every engagement starts with structured user research: interviews, behavioral analytics, usability testing with representative audiences. Our design thinking method ensures that every wireframe, prototype, and visual decision traces back to validated user data. Higher conversion rates are linked to a seamless user journey in digital products, and our research process is how we achieve that outcome.
- 03Built to Last Past Launch
Quick fix redesigns create technical and design debt that compounds over time. SoftDoes designs with long term viability in mind. We create design systems, component libraries, and documented style guides that your team can maintain and extend. Digital strategies can be adapted and adjusted easily when the foundation is solid. Our product design output is engineered for real production environments, not just presentation decks. Every interface we create is technically feasible, performant, and ready for iteration as your product evolves.
- 04No Babysitting Required
We integrate with your existing workflows and teams rather than operating as an isolated design silo. Regular check ins, shared design files, and transparent decision logs keep stakeholders aligned throughout the process. Effective execution is essential for a digital strategy's success, and our collaborative model ensures nothing falls through the cracks between design and development. We treat every engagement as a partnership, supporting Kent companies with ongoing design system maintenance, post launch optimization, and continuous improvement based on user feedback and market trends.
Technologies We Use
DESIGN TOOLS
VISUAL DESIGN
PROTOTYPING
COLLABORATION & WORKFLOW
Frequently Asked Questions
How is communication handled during user experience design projects?
SoftDoes maintains clear, structured communication throughout every engagement. We set up regular design reviews where stakeholders can see progress, ask questions, and give feedback in real time. Dedicated project channels keep all conversations and files in one place. You will always know what phase we are in, what decisions need your input, and what comes next. Our design process documentation is shared and updated continuously. No surprises, no gaps in understanding.
What types of user experience design projects are a good fit for SoftDoes?
We work across a wide range of project types and sizes. Web applications, mobile apps, enterprise dashboards, customer facing platforms, and internal tools are all within our scope. Short engagements like usability audits and UX reviews sit alongside larger product design efforts spanning months. Our experience design capability covers everything from early stage validation to full system redesigns. If your project involves users interacting with a digital product, it fits what we do. We adapt our process to match your timeline and customer needs.
Do you design for specific platforms or offer cross platform UX solutions?
SoftDoes designs for web, iOS, Android, and desktop platforms. We also handle cross platform experiences where consistency across devices matters. Our mobile UX expertise covers native and responsive approaches, and we follow platform specific guidelines where applicable. For Kent companies with users on varied devices and connection speeds, we ensure the experience works reliably everywhere. Our responsive design approach accounts for different screen sizes, input methods, and performance constraints.
How many revision rounds are included in the design process?
Our user experience design process is inherently iterative. We don't impose a rigid cap on revisions because usability testing often reveals necessary changes that improve the final product. Typically, each major deliverable goes through multiple rounds of feedback and refinement. We track all requested changes, prioritize them by impact, and incorporate them systematically. The goal is to reach a validated design, not to count revision cycles. Stakeholder collaboration throughout the process minimizes large scale revisions later.
What happens after user experience design launch?
Launch is a milestone, not an endpoint. SoftDoes supports post launch optimization by monitoring user behavior, analyzing feedback, and identifying opportunities for improvement. We review analytics data to see how real users interact with the product and where friction persists. Reduced support costs occur when digital services are easy to navigate, and our post launch work ensures continued usability gains. We can adjust interfaces, update design systems, and run additional usability testing as your product matures and your audience evolves.
Will we own the user experience design code and intellectual property?
Yes. All design files, source code, documentation, component libraries, and related assets transfer to you upon project completion. You retain complete ownership of everything we create. This includes Figma files, style guides, icon sets, and any custom tooling developed during the engagement. SoftDoes does not retain licensing rights or impose usage restrictions on your intellectual property. Your design team can continue working with all deliverables independently.
What makes SoftDoes different from a typical user experience design agency?
Most agencies treat design and development as separate disciplines. SoftDoes integrates both. Our designers understand engineering constraints, data architecture, and performance requirements. That means what we design is immediately implementable, not theoretical. We bring a human centered approach to every engagement while maintaining technical rigor. User centered design enhances empathy in creating ethical designs, and our process ensures that empathy translates into production ready interfaces, not just polished presentations.
How do you price user experience design projects?
Pricing depends on project scope, complexity, timeline, and the range of deliverables required. We assess each engagement individually and present transparent estimates before work begins. There are no hidden fees or unexpected charges. For larger initiatives, we can structure phased pricing aligned with milestones. Our focus is on matching investment to value: every element of the design process is tied to a concrete outcome for your business. Contact us to discuss your project and receive a detailed proposal.
Benefits of Strategic Technology Consulting for Enterprises
Web development
For organizations navigating rapid growth, compliance pressure, or aging systems, strategic technology consulting offers a structured path from where you are to where your business needs to go.
How SoftDoes Builds Data‑Driven Systems for Modern Energy Operations
Energy
Oil and gas software development now centers on AI, cloud computing, and data management to enhance efficiency across upstream, midstream, and downstream operations.
How SoftDoes Builds Learning Platforms That Actually Fit Your Business
EdTech
Every organization reaches a point where generic learning management systems stop keeping up. When corporate training programs span multiple regions, compliance demands grow, and off the shelf lms tools can't integrate with your stack, it's time to think differently.
