
Let's build together.
Talk with a senior engineer about your product idea, architecture, and what it would take to build it.
6
years on the market
73%
new clients come from referrals
510+
finished projects
80+
software engineers
Services we offer
- 01Machine Learning Model Development
> CUSTOM MODEL DEVELOPMENT FOR YOUR SPECIFIC PROBLEMS <
Machine learning model development is an iterative process rooted in data science that trains algorithms to recognize patterns in data, then uses those patterns to make accurate predictions on new inputs. We begin every ML project by defining the business outcome first: what you need to predict, classify, or optimize, including forecast models that estimate numeric values for new data inputs. Then we move through data engineering, feature selection, algorithm choice, model training, and evaluation, with data preparation often requiring cleaning and normalizing raw data. Each stage has clear deliverables so you see progress.
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Our approach favors explainable, maintainable models over black box complexity. We work with structured data, tabular data, time series, text, and images depending on the problem. AI models are categorized into supervised, unsupervised, and reinforcement learning, and we select the right paradigm based on your available training data and goals. Predictive analytics models forecast future events using historical data. Classification models categorize data based on historical patterns. We validate everything with rigorous testing before anything touches production.
- Predictive modeling for demand forecasting and churn
- Natural language processing for text classification and entity extraction
- Computer vision for quality control and image segmentation
- Time series models that predict future values based on past data trends
- Recommendation systems for personalized content delivery
> OPTIMIZED MODELS THAT HOLD UP UNDER REAL WORLD STRESS <
How do we ensure model performance stays reliable when your data shifts or volumes spike? We define the business outcome first so model selection supports faster, more confident decision making. Cross validation helps prevent overfitting in machine learning models, and we combine that with stress testing under realistic conditions so your system handles edge cases without failing silently.
- Cross validation and holdout testing for generalization
- Stress testing under data drift and missing values
- Performance metrics beyond accuracy: precision, recall, F1, ROC curves
- Bias, fairness, and interpretability checks for regulatory trust
- 02Artificial Intelligence Development
> Intelligent Systems Designed for Real Operations <
Artificial intelligence development means creating software that can perceive, reason, and act on complex information the way a trained specialist would. We design AI systems that handle unstructured inputs like documents, images, and natural language, then turn that raw data into actionable insights your team can use immediately. For Spokane companies competing in national and international markets, off the shelf tools miss regional context, local regulations, and the specific patterns hidden in your own data. Our AI and machine learning services close that gap by training models on your actual operational data, not generic datasets.
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Every AI project we take on starts with a clear business question. Whether you need to automate document processing, detect anomalies in sensor feeds, or run sentiment analysis on customer interactions, we select the right model architecture and training process to match. We also handle data preparation, feature extraction, and compliance checks so the final system meets relevant regulations from day one. Spokane is emerging as a localized hub for applied AI and machine learning, and our role is making sure your investment translates into measurable operational efficiency rather than a stalled proof of concept.
- Custom neural networks for image and text classification
- Natural language processing for document understanding
- Anomaly detection across diverse data sources
- Recommendation engines tuned to customer behavior
- Compliance ready AI with full audit trails
- 03AI-Driven Process Automation
> AUTOMATION THAT UNLOCKS EFFICIENCY <
AI driven process automation embeds machine learning algorithms directly into repetitive business workflows so decisions happen faster and with fewer errors. Think invoice routing, scheduling optimization, email triage, or flagging compliance exceptions. For many Spokane companies, these tasks still run on spreadsheets and manual effort. Integrating ML can improve operational efficiency by automating tasks that currently consume hours of skilled labor every week. Our intelligent process automation solutions connect directly to your existing systems so the transition feels seamless rather than disruptive.
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The goal is not replacing people. It is removing the repetitive friction that prevents your team from doing higher value work. We start with a single workflow, measure ROI, then expand across the organization. ML solutions can be integrated into established business processes without rebuilding your entire tech stack. Every automation includes monitoring so the system learns from mistakes and improves over time. We also train your staff to understand what the automation does and when to override it.
- Decision agent scripts and rule extraction
- Document classification using OCR and NLP
- Intelligent scheduling and dispatch optimization
- Fraud detection and compliance anomaly alerts
- RPA enhanced with machine learning techniques
- 04Custom AI Solutions
> TAILORED AI THAT FITS YOUR UNIQUE CHALLENGES <
No two Spokane companies have the same data, constraints, or goals. Custom AI solutions mean we adapt everything: the data sources, the model architecture, the user interface, and the deployment environment. If you handle sensitive information, we implement privacy preserving ML techniques like differential privacy or federated learning. If your operations involve remote locations across Eastern Washington with intermittent connectivity, we design edge deployment for low latency and offline capability. Supervised learning requires labeled data for training models, but when labels are scarce, we use unsupervised learning to identify patterns in unlabeled data and semi supervised methods to maximize what you have.
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Custom also means integration. A model that lives in isolation creates no value. We connect outputs to your existing ERP, CRM, or internal dashboards so your team can act on predictions without switching tools. We handle custom rule overrides and thresholds specific to local or regulatory needs. Partnerships between universities and local industries support machine learning research and access to expertise, and we leverage those connections when specialized domain knowledge is required. Every solution includes documentation and training so your team understands how to interpret and question the AI outputs.
- Hybrid models combining rules and ML components
- Edge and IoT deployment for offline environments
- Bespoke dashboards and data visualization
- Enterprise software integrations with ERP and CRM
- Privacy preserving and compliant model design
- 05AI Operationalization
> MODELS THAT STAY STRONG IN PRODUCTION <
Training a model is half the work. The other half is making sure it runs reliably in production, adapts when data changes, and doesn't silently degrade over months. AI operationalization covers everything from containerized deployment and CI/CD pipelines for ML workflows to monitoring dashboards that flag when model performance drifts. Hyperparameter tuning is essential for efficient model training, but it is equally essential for retraining cycles once a model is live. Many Spokane organizations have older infrastructure and limited internal DevOps experience, which makes proper MLOps even more critical.
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We set up automated retraining pipelines that trigger when new training data arrives or when performance metrics drop below acceptable thresholds. Security, access controls, and governance are part of every deployment. The model development lifecycle includes data collection and model evaluation, and we extend that lifecycle into production with versioning, rollback systems, and disaster recovery plans. Our focus is long term sustainability so your AI investment keeps returning value as market trends and business conditions change.
- Model versioning and instant rollback
- Input drift and performance drift monitoring
- CI/CD pipelines for continuous ML deployment
- Cloud services provisioning and container orchestration
- Governance, privacy, and compliance controls
> CUSTOM MODEL DEVELOPMENT FOR YOUR SPECIFIC PROBLEMS <
Machine learning model development is an iterative process rooted in data science that trains algorithms to recognize patterns in data, then uses those patterns to make accurate predictions on new inputs. We begin every ML project by defining the business outcome first: what you need to predict, classify, or optimize, including forecast models that estimate numeric values for new data inputs. Then we move through data engineering, feature selection, algorithm choice, model training, and evaluation, with data preparation often requiring cleaning and normalizing raw data. Each stage has clear deliverables so you see progress.
--
Our approach favors explainable, maintainable models over black box complexity. We work with structured data, tabular data, time series, text, and images depending on the problem. AI models are categorized into supervised, unsupervised, and reinforcement learning, and we select the right paradigm based on your available training data and goals. Predictive analytics models forecast future events using historical data. Classification models categorize data based on historical patterns. We validate everything with rigorous testing before anything touches production.
- Predictive modeling for demand forecasting and churn
- Natural language processing for text classification and entity extraction
- Computer vision for quality control and image segmentation
- Time series models that predict future values based on past data trends
- Recommendation systems for personalized content delivery
> OPTIMIZED MODELS THAT HOLD UP UNDER REAL WORLD STRESS <
How do we ensure model performance stays reliable when your data shifts or volumes spike? We define the business outcome first so model selection supports faster, more confident decision making. Cross validation helps prevent overfitting in machine learning models, and we combine that with stress testing under realistic conditions so your system handles edge cases without failing silently.
- Cross validation and holdout testing for generalization
- Stress testing under data drift and missing values
- Performance metrics beyond accuracy: precision, recall, F1, ROC curves
- Bias, fairness, and interpretability checks for regulatory trust
PRODUCTS BUILT ACROSS INDUSTRIES
Finance
Fraud detection, credit risk scoring, and predictive models analyze transactions to help financial institutions make data driven decisions. Our ML algorithms identify patterns and forecast outcomes to reduce losses.
Healthcare
Healthcare providers use machine learning for diagnostics and operational efficiency. ML models analyze clinical data, from medical imaging to patient readmission prediction, enabling more precise care.
Education
Personalized learning paths, dropout risk prediction, and automated admin tasks free educators to focus on teaching. Machine learning algorithms analyze student data to support curriculum planning.
Construction
Cost forecasting, safety monitoring with computer vision, and resource allocation models help contractors complete projects efficiently. Predictive analytics on job site data reduces waste and delays.
Technology
Product recommendation engines, user experience optimization, and anomaly detection in system logs give tech companies an edge. Deep learning and large language models enhance engagement.
Startups
Startups need machine learning model development that moves fast without cutting corners. We help validate assumptions with lean predictive models and prepare infrastructure for growth.
Compliance
Automated compliance monitoring, risk scoring, and audit trail generation reduce manual checks. ML models flag exceptions in real time, helping businesses meet regulations consistently.
Energy
Demand forecasting, grid optimization, and predictive maintenance help utilities manage energy use efficiently. Time series models trained on historical data improve supply chain management.
Transparency at each stage
Discovery & Alignment
Defined goals and a precise roadmap ensure your vision is realized without unexpected pivots or hidden costs.
Technical Strategy
Senior engineers select the optimal tech stack with clear architectural reasoning for long-term scalability.
Iterative Development
Gain real-time access to code and staging environments with regular demos to track every milestone as it happens.
Careful Testing
Receive transparent QA, security, and performance audits to ensure a flawless and stable launch every time.
Deployment & Support
Stay in total control with full documentation and proactive monitoring to keep your systems running at peak performance.
Numbers Don’t Lie
Recent projects showcasing how we design, engineer, and deliver production-ready software solutions.

WHAT IT WAS LIKE TO BUILD TOGETHER
Direct feedback from founders and product owners – including our partners right here in Spokane, WA – after shipping, scaling, and maintaining real production systems.
WHAT CHANGED IN PRACTICE
Clients didn’t stay because of promises. They stayed because delivery became predictable, ownership was clear, and the product kept moving forward after launch.
- 01Direct Access to Senior Engineers
When you work with SoftDoes, you communicate directly with the engineers writing your code and training your models. There are no account managers relaying messages or translating requirements between you and the technical team. Senior ML engineers make architecture decisions early, which reduces missteps that happen when less experienced developers handle complex model training without proper oversight. For Spokane companies that may not have deep internal ML expertise, this direct line to experienced data scientists means clearer explanations of tradeoffs around data quality, model bias, and infrastructure cost. Questions get answered in hours, not days. That clarity accelerates every phase of your ML project.
- 02Predictable Delivery
Machine learning projects carry inherent uncertainty, but our process removes the guesswork from timelines and deliverables. Every engagement follows structured milestones: discovery, proof of concept, prototype, validation, deployment, and monitoring. Each phase has defined outputs so you know exactly what to expect and when. We share progress through regular demos and written reports, not vague status updates. Spokane companies with tight budgets need early visibility into whether a model is working. That is why we design each milestone to demonstrate measurable value before moving to the next stage.
- 03Built to Last Past Launch
Most ML projects fail not at launch but in the months after, when nobody is watching model performance or feeding in new data. We design every system with modular architecture, version control, test coverage, and automated retraining schedules from day one. Monitoring dashboards track data drift and accuracy so you know the moment something shifts. Documentation is thorough enough that your internal team or a future partner could pick up where we left off. We also plan for changing business conditions, regulatory updates, and evolving market trends. The result is machine learning models that keep returning value long after the initial deployment.
- 04No Babysitting Required
We manage dependencies, data pipeline issues, deployment logistics, and security without waiting for you to direct each step. Your CTO or founder stays focused on the business while we handle the engineering complexity. When unexpected data issues or infrastructure bottlenecks appear, we resolve them proactively and inform you of the solution, not the problem. This is especially valuable for companies that lack a large internal technical team to oversee every detail. We anticipate what could go wrong and address it before it becomes a blocker. Minimal management overhead means your ML project moves forward steadily without constant check ins.
Technologies We Use
AI MODELS & LLMs
ML FRAMEWORKS
MLOPS & AI INFRASTRUCTURE
AI CLOUD PLATFORMS
AI AUTOMATION TOOLS
DATABASES / DATA INFRASTRUCTURE
Frequently Asked Questions
How is communication handled during machine learning model development projects?
We assign a dedicated senior engineer as your primary point of contact throughout the engagement. Communication happens through scheduled weekly or biweekly syncs, plus a shared channel for ad hoc questions. You receive written progress reports with clear metrics after each milestone. We demonstrate working prototypes rather than presenting slide decks. If a data issue or technical decision requires your input, we surface it immediately with our recommendation. This approach keeps your ML project moving without unnecessary meetings or delayed feedback loops.
What types of machine learning projects are a good fit for SoftDoes?
We work across the full spectrum of ML project types: predictive models, classification systems, NLP pipelines, computer vision applications, and recommendation engines. Short engagements like a two week feasibility study are just as welcome as multi month production deployments. If your problem involves analyzing data to forecast outcomes, automate a decision, or extract patterns from vast datasets, it is likely a fit. We also take on projects that require integrating machine learning into existing software or migrating legacy analytics to modern ML pipelines. Companies at any stage, from validating an idea to optimizing a mature product, can work with us. The key requirement is a clear business question and access to relevant data.
Do you work on ML MVPs or only large machine learning systems?
We handle both. Many of our engagements start as MVPs where the goal is to validate whether a machine learning approach can solve a specific problem before committing to a full system. An MVP might involve training a simple predictive model on your historical data, measuring its accuracy, and determining whether the results justify further investment. From there, we can expand into production grade infrastructure with monitoring, retraining pipelines, and integrations. Starting small reduces risk and gives you real time feedback on model viability. We design every MVP with a clear path to production so nothing gets thrown away if you decide to continue.
How do you measure the success and accuracy of a machine learning model?
We define success metrics collaboratively with you before any model training begins. Depending on the problem, relevant performance metrics might include precision, recall, F1 score, ROC AUC, mean absolute error, or business specific KPIs like revenue impact or time saved. We use cross validation and holdout testing to ensure the model generalizes well to new data it has never seen. Beyond statistical methods, we also evaluate models against real world scenarios to check for bias, fairness, and interpretability. Confusion matrices and error analysis help us understand exactly where a model succeeds and where it struggles. This rigorous approach ensures your machine learning model meets both technical and business standards.
What happens after a machine learning model launches?
Launch is the beginning of the operational phase, not the end of our involvement. We set up monitoring systems that track model performance, input data distributions, and prediction quality over time. When data drift occurs or accuracy drops, automated alerts trigger a review and potential retraining cycle using new training data. We also handle infrastructure maintenance, security patches, and compliance updates as relevant regulations change. Documentation and runbooks ensure your team can manage routine operations independently. If you need ongoing support, we offer maintenance agreements tailored to the complexity of your deployed machine learning models.
Will we own the code and IP for our machine learning models?
Yes. You retain full ownership of all code, trained models, data pipelines, and documentation we create for your project. We do not use proprietary frameworks that lock you into our services. Everything is handed over in clean, well documented repositories that your internal team or any future partner can maintain. This includes model weights, training scripts, configuration files, and deployment infrastructure definitions. We believe code ownership is fundamental to a healthy client relationship in machine learning model development. You are free to modify, extend, or redeploy anything we create without restrictions.
What makes SoftDoes different from a typical ML development agency?
The biggest difference is depth of engineering. Many agencies focus on dashboards, integrations, or strategy consulting. We do the actual machine learning model development: designing architectures, writing training pipelines, validating with rigorous statistical methods, and deploying into production with full MLOps support. You work directly with senior engineers who have hands on experience with deep learning models, NLP, computer vision, and predictive analytics. We also emphasize long term sustainability, not just a successful demo. Every system we deliver includes monitoring, retraining infrastructure, and documentation so it continues performing as conditions change.
How do you price machine learning model development projects?
We scope and price based on complexity, data readiness, and the depth of engineering required. After an initial discovery conversation, we define phases with clear deliverables and associated costs so there are no surprises. Some clients prefer fixed price milestones, others prefer time and materials for exploratory machine learning model development work. We are transparent about what each phase includes and what it does not. If your data needs significant preparation or labeling, we factor that in upfront rather than discovering it mid project. Our goal is a pricing structure that matches your risk tolerance and gives you confidence in the investment.
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