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6
years on the market
73%
new clients come from referrals
510+
finished projects
80+
software engineers
Services we offer
- 01Business Analytics
> BUSINESS ANALYTICS FOR ACTIONABLE INSIGHTS AND REAL DECISIONS <
Our business analytics service connects data from systems used by Jacksonville teams into clean models and shareable dashboards. We focus on questions that matter: unit economics, funnel conversion, operational throughput, and campaign performance. SoftDoes builds forecasting models, cohort analysis, and profitability views that leadership can trust in weekly reviews. This service fits Jacksonville companies that currently live in spreadsheets and manual reports. Data visualization tools help organizations turn complex data into easily digestible insights, making it accessible for business users without requiring specialized analytical skills. Enhanced analytics and decision support tools also drive higher customer satisfaction by enabling more responsive and tailored service delivery.
- Executive ready dashboards
- Forecast accuracy improvements
- Unit economics clarity
- Real time monitoring
- Scenario testing capabilities
> DATA MAKES BETTER TEAMS <
Are your current reports actually supporting strategic decision making? We align metrics with leadership priorities, define consistent KPIs, and train teams to use the tools. Advanced analytics platforms support data discovery, enabling teams to interactively explore data, uncover patterns, and identify trends for better decision making. Business intelligence tools make data accessible, allowing business users to create dashboards, visualizations, and self service analytics without needing specialized analysts. This service helps managers move from gut decisions to structured, data backed discussions. We create documentation and lightweight playbooks so new team members can onboard quickly.
- Aligned KPIs across departments
- Self service analytics for managers
- Team training and documentation
- Decision templates for recurring reviews
- 02IT Consulting
> TECH FOUNDATIONS FOR ANALYTICS <
Our IT consulting focuses on designing application and data integration architectures that support business analytics in Jacksonville. We review existing tools, licenses, and cloud setups to identify gaps and opportunities. SoftDoes proposes clear roadmaps for modernization and integration. We help leadership understand tradeoffs between different BI tools, cloud providers, and data tooling. Effective data visualization can enhance decision making by providing real time insights through interactive dashboards, allowing users to filter and view data in a customized manner. We place a strong emphasis on data security, recognizing its critical role in protecting sensitive information, ensuring compliance with privacy regulations, and maintaining trust in analytics systems.
- Systems assessment reports
- Tool selection support
- Cloud architecture review
- Security controls evaluation
- Vendor coordination
- 03Digital Transformation
> MODERN SYSTEMS, CLEAR METRICS <
SoftDoes supports digital transformation projects in Jacksonville by making data and analytics a core part of every initiative. We tailor analytics solutions to optimize business processes, ensuring that workflow automation directly improves operational efficiency and cost savings. Our approach redesigns workflows so interactions produce structured data that flows into business analytics platforms. Examples include automating manual approvals, digitizing paper processes, and instrumenting apps with event tracking. The rising trend of making analytics accessible to non experts through no code and low code platforms allows various departments to act on insights independently. Every transformation initiative we support includes KPI definition and measurement from day one.
- Process digitization
- Event tracking design
- KPI first roadmaps
- Legacy replacement planning
- Analytics led change management
- 04Product Management & Product Ownership
> PRODUCT DECISIONS BACKED BY DATA <
Our product management and product ownership services use business analytics to guide roadmaps for Jacksonville products and internal tools. We define measurable outcomes, shape backlogs around KPIs, and run experiments based on analytics results. Predictive analytics allows businesses to anticipate trends or challenges and take preemptive actions. Our product owners work as embedded partners with Jacksonville teams, ensuring every release is measured and reviewed. This approach connects customer feedback directly to development priorities.
- Outcome based roadmaps
- Experiment design frameworks
- Analytics informed prioritization
- Stakeholder alignment sessions
- Release reporting dashboards
- 05Database Design & Development
> DATA STRUCTURES THAT MAKE SENSE <
We design relational databases and analytical schemas to support business analytics in Jacksonville. Technologies include PostgreSQL, MySQL, SQL Server, and cloud warehouses such as BigQuery or Snowflake. We normalize operational data where needed, then provide denormalized models for fast reporting and data analysis. Business intelligence tools provide data visualization capabilities that allow users to create interactive dashboards, connecting to multiple data sources for comprehensive analysis. Proper data architecture eliminates the bottlenecks that slow down your reporting.
- Schema design documentation
- Performance tuning
- Data warehouse modeling
- Migration support
- Technical documentation
- 06Code Audits
> CHECK YOUR ANALYTICS FOUNDATIONS <
SoftDoes performs code audits on data pipelines, analytics services, and dashboard logic for Jacksonville organizations. We review SQL, ETL code, and application tracking to find logic errors, performance issues, and data inconsistencies. Data governance is essential for ensuring data quality, compliance, and security within organizations, particularly as data privacy regulations become more stringent. Audits help teams regain trust in their numbers before investing in more advanced analytics work. We identify incomplete data issues and recommend fixes.
- Pipeline review report
- SQL inspection findings
- Metric validation results
- Performance profiling
- Clear recommendations document
> BUSINESS ANALYTICS FOR ACTIONABLE INSIGHTS AND REAL DECISIONS <
Our business analytics service connects data from systems used by Jacksonville teams into clean models and shareable dashboards. We focus on questions that matter: unit economics, funnel conversion, operational throughput, and campaign performance. SoftDoes builds forecasting models, cohort analysis, and profitability views that leadership can trust in weekly reviews. This service fits Jacksonville companies that currently live in spreadsheets and manual reports. Data visualization tools help organizations turn complex data into easily digestible insights, making it accessible for business users without requiring specialized analytical skills. Enhanced analytics and decision support tools also drive higher customer satisfaction by enabling more responsive and tailored service delivery.
- Executive ready dashboards
- Forecast accuracy improvements
- Unit economics clarity
- Real time monitoring
- Scenario testing capabilities
> DATA MAKES BETTER TEAMS <
Are your current reports actually supporting strategic decision making? We align metrics with leadership priorities, define consistent KPIs, and train teams to use the tools. Advanced analytics platforms support data discovery, enabling teams to interactively explore data, uncover patterns, and identify trends for better decision making. Business intelligence tools make data accessible, allowing business users to create dashboards, visualizations, and self service analytics without needing specialized analysts. This service helps managers move from gut decisions to structured, data backed discussions. We create documentation and lightweight playbooks so new team members can onboard quickly.
- Aligned KPIs across departments
- Self service analytics for managers
- Team training and documentation
- Decision templates for recurring reviews
PRODUCTS BUILT ACROSS INDUSTRIES
Finance
SoftDoes creates secure data pipelines linking systems, data warehouses, and BI tools. We ensure financial data is stored with auditability, clear metrics, and proper access controls.
Healthcare
Compliance reporting requires strict attention to permissions and protected data. SoftDoes integrates these needs into every analytics project. Our aim is operational clarity while maintaining patient privacy and regulatory compliance.
Education
SoftDoes connects student information systems, learning platforms, and finance tools into consistent views. Administrators get the valuable insights they need to make data driven decisions about programs and resources.
Construction
SoftDoes integrates project management tools, estimating systems, and accounting data. Companies utilize real time data to anticipate disruptions and optimize operations.
Technology
SoftDoes designs event tracking and data models to support these analytics pipelines. The ability to identify patterns in customer behavior drives product decisions and predict outcomes for new features.
Startups
We build lightweight but flexible analytics stacks that can evolve with the company. Clarity and speed matter more than heavy processes for young teams building success stories.
Compliance
Effective data governance manages lineage, quality, and compliance, reducing breach risks. SoftDoes embeds access controls and logging in analytics architectures from the start.
Energy
Local firms use sensor data to predict equipment failures, reducing downtime and lowering repair costs. SoftDoes builds pipelines that handle both historical and near real time data for analytics.
Transparency at each stage
Discovery & Alignment
We audit your infrastructure and goals to find technical debt and create a clear, scalable transformation roadmap.
Technical Strategy
Senior engineers select optimal stacks and patterns, ensuring architectural reasoning for long-term scalability.
Iterative Development
Step-by-step solution detailing with regular demos of diagrams and docs to track every milestone as it happens.
Careful Validation
We conduct risk assessments and compliance audits to ensure the stability and viability of the future system.
Implementation Support
Full architectural oversight and team support during rollout to ensure precise execution of the designed vision.
Numbers Don’t Lie
Recent projects showcasing how we design, engineer, and deliver production-ready software solutions.
- Finance
- Energy
Deepwater Insights
Deepwater Insights delivers proprietary alternative data and niche research on the offshore drilling and energy sector to institutional investors, family offices, and high-net-worth individuals who require coverage that larger firms don't provide.- 100%Brand Continuity
- 2Platform Distribution
- 100%Paywall-Ready Content
- Real Estate
The building buyer
The Building Buyer is a Florida-based real estate investment firm co-founded by Dylan Troiano and Charles Hanlin. They acquire single-family, multifamily, and commercial properties across South Florida and beyond, with a focus on motivated seller opportunities.- 18Weekly hours saved
- 2+Years Ongoing partnership
- 1Fully owned Platform
- Education
- Non-Profit
WOVEN & NICE
Woven is a Spring Valley, NY nonprofit running the NICE program (New Training Inclusive Community Environment) in four Rockland County schools. Their team supports students through restorative practices, mediation, and professional development for teachers and administrators.- 4Schools Served
- 4Weeks to Launch
- 1STTime on Upwork
- Healthcare
CareInTouch
CareInTouch is a Bay Area home health agency providing skilled nursing and therapy services to patients referred from hospitals and clinics. With over 100 staff, they operate in one of the most complex and compliance-driven healthcare markets in the country.- 40% Reduction In Billing Errors
- 100+Staff Operations Managed
- 0Missed Compliance Deadlines
- Startup
Sparkle The Cleaning Service
Sparkle The Cleaning Service is a Detroit-area residential cleaning company with 10 years in business, connecting homeowners with vetted, insured independent cleaners through a subscription-based marketplace platform.- 75% Platform Transparency
- 2XPlatform Growth
- 40%Higher User Retention
- Startup
DineMate
DineMate is a Maryland-based dating and connecting platform built around verified profiles, restaurant reservations, and prepaid dining experiences. Founded to bring back authenticity to how people meet and connect.- 60% Time Saved
- 99%System Reliability
- 40%Higher User Retention
- Healthcare
Prior Authorization AI
Prior Authorization AI is a healthcare automation startup building AI-powered tools to streamline prior authorization for Medicare and Medicaid medical transportation providers in New Jersey.- 16Weekly hours saved
- 63%Admin time reduced
- 43%Fewer submission errors
- Education
Grand Central Language Services
Grand Central Language Services provides translation and interpretation for organizations operating in complex, multilingual environments. As demand grew, internal workflows became harder to manage. SoftDoes built a custom platform to streamline coordination, improve visibility, and support scalable operations.- 72%Workflow Reduction
- 48%Coordination Reduction
- 83%Visibility Increase
- Healthcare
FMY Orthodontics
FMY Orthodontics, a multi-location practice in West Tennessee, partnered with SoftDoes to replace a spreadsheet-based financial workflow with a custom web platform. The goal was to simplify how staff present treatment financing while allowing patients and families to review and complete decisions remotely.- 60%Workflow Reduction
- 75%Remote Adoption
- 5Locations Aligned
FORBIDDEN ALCHEMY
Forbidden Alchemy is a Shopify-based e-commerce store created for a bold, underground fashion brand rooted in metalcore and occult aesthetics. The goal was to deliver a high-impact online experience that reflects the brand’s dark identity while providing smooth, conversion-focused shopping for mobile-first users.- 68%Faster Checkout
- 41%Repeat Customers
- 35%Cart Abandonment
Bokeyno Motorsports
Bokeyno Motorsports is the leading mobile installer of vertical doors for high-performance cars. This Shopify website isn’t just about services—it’s a bold statement of power, style, and expertise. With a sharp layout, strong visuals, and real-world case studies, the site delivers all the information car enthusiasts need to book confidently and instantly.- 54%Booking Requests
- 43%Lead Conversion
- 32%Qualified Inquiries
ai document processing platform
A comprehensive talent solution designed to help companies attract, hire, and retain top talent more effectively. The platform combines AI-powered recruitment technology with employee financial wellbeing programs, enabling smarter hiring decisions while supporting employees’ financial stability and long-term engagement.- 62%Faster Processing Time
- 78%Less Manual Work
- 35%Improved Accuracy
WHAT IT WAS LIKE TO BUILD TOGETHER
Direct feedback from founders and product owners – including our partners right here in Jacksonville, FL – after shipping, scaling, and maintaining real production systems.
WHAT CHANGED IN PRACTICE
Clients didn’t stay because of promises. They stayed because delivery became predictable, ownership was clear, and the product kept moving forward after launch.
- 01Direct Access to Senior Engineers
Projects in business analytics in Jacksonville are led by senior engineers and architects. You communicate directly with people who design and implement the architecture and analytics logic. This reduces miscommunication, speeds up decisions, and raises the technical quality of dashboards, models, and pipelines. Our seniors discuss priorities with executives while also reviewing SQL queries with internal teams. The team stays small, focused, and easy to coordinate for Jacksonville stakeholders.
- 02Predictable Delivery
We structure business analytics projects with clearly defined milestones, timeframes, and artifacts. Short iterations with regular demos let stakeholders see progress and adjust priorities early. This approach provides transparency into budget usage and reduces surprises. We break down work into well scoped tasks from data collection to dashboard delivery with clear acceptance criteria. Status reports cover completed work, upcoming tasks, and any risks to timelines.
- 03Built to Last Past Launch
SoftDoes designs analytics architectures for Jacksonville companies that remain understandable and extendable after go live. We avoid obscure patterns when simpler options work for long term maintenance. Documentation, naming standards, and testing are core parts of delivery. We help clients create basic onboarding material so new hires can quickly understand business analytics systems. This mindset keeps future feature additions straightforward rather than risky.
- 04No Babysitting Required
We design business analytics solutions so day to day operation does not require constant vendor attention. Automated checks, alerting, and clear runbooks let internal teams handle routine tasks. When SoftDoes steps back, dashboards, models, and data flows keep running predictably. We remain available for support and iteration but do not build systems that only we can operate. This independence reduces overhead for Jacksonville leaders who want reliable analytics.
Frequently Asked Questions
How is communication handled in business analytics projects?
Communication for business analytics in Jacksonville projects includes regular standups, status updates, and decision checkpoints. We use email, Slack, Teams, and structured calls based on your environment. SoftDoes defines clear points of contact on both sides with escalation paths for urgent issues. We document decisions and requirements so stakeholders can reference them later. Communication around metrics and business analytics results follows the same structured approach.
What types of business analytics projects are a good fit for SoftDoes?
Suitable projects range from full business analytics platforms in Jacksonville to focused dashboard builds or data pipeline modernization. We work closely on both greenfield and existing systems, including enhancements to current BI dashboards. Projects with clear business questions, even if the technical plan is undefined, are a strong match. SoftDoes supports short targeted engagements as well as longer strategic programs across AI project implementations and traditional analytics work.
Do you provide independent business analytics audits or only end-to-end consulting?
SoftDoes offers independent business analytics audits, not only full implementation projects. Audits cover data models, dashboards, pipelines, and code related to analytics. We provide written assessments with prioritized recommendations and implementation roadmaps. Clients may implement changes with internal teams, other vendors, or SoftDoes based on their preferences.
How do you handle scope and changes in business analytics projects?
We define scope clearly at the start with specific deliverables for business analytics work. Changes are collected, sized, and discussed in regular checkpoints so Jacksonville stakeholders see impact on timelines and budgets. We use change logs and updated backlogs rather than informal requests scattered across channels. Smaller changes get grouped into planned iterations to maintain momentum. Examples include adding a new data source or dashboard to existing analytics systems.
Do you provide implementation oversight after the business analytics strategy is ready?
SoftDoes stays involved to provide oversight when internal or third-party teams implement a business analytics strategy in Jacksonville. This includes reviewing technical designs, code, and configuration against the agreed architecture. We participate in demos, testing, and launch readiness reviews. This helps leadership ensure the final system matches the original intent and accelerate decision making with quality AI solutions.
Will we own the code and intellectual property from business analytics projects?
Jacksonville clients own the code, configuration, and intellectual property produced for their business analytics projects. Client specific logic and assets remain entirely with the client. This ownership includes infrastructure as code scripts, SQL, and dashboard definitions. We document repositories, access, and deployment steps so internal teams can continue development independently. Business analytics assets built for your organization belong to you.
What makes SoftDoes different from a typical business analytics agency?
SoftDoes works as a technical partner for business analytics in Jacksonville, not as a generic agency focused on volume. We emphasize senior engineers, code quality, documentation, and long-term maintainability. We measure success in terms of real decisions and outcomes, not feature checklists. We are comfortable in complex technical environments and work closely with existing internal teams. Most businesses need trusted partnerships, not vendor relationships.
How do you price business analytics projects?
We estimate business analytics projects based on scope, complexity, and team composition. Project-based pricing works for defined outcomes while flexible models support ongoing collaboration. We share transparent breakdowns of phases, approximate effort, and assumptions before work begins. For Jacksonville organizations new to business analytics, we often start with a smaller discovery or pilot phase. Implementing analytics services can lead to measurable improvements in decision making, revenue, customer insights, operational efficiency, and risk management.
How I Built SoftDoes. From Solo Developer to Custom Software Development Company
In 2019, I was a freelance software engineer working from a small apartment in Ukraine. Today, I lead SoftDoes, a 70+ person AI focused custom software development company headquartered in Kansas City, Missouri. This is the story of how I built it, project by project, client by client, through a war and across continents.
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