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Custom AI Solutions in Springfield, ILSpringfield, IL Flag

SoftDoes specializes in custom AI solutions in Springfield, Illinois, crafting intelligent systems that adapt to your unique business needs. Our expertise spans machine learning, AI-driven automation, and operational AI, designed to enhance decision-making, streamline workflows, and integrate seamlessly with your existing tools.

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  • 90+

    Active Client Partnerships

  • 80+ Person

    Product & Engineering Team

  • 100%

    Your Code & IP Ownership

  • U.S.-Led

    Delivery & Accountability

Services we offer

  • 01Custom AI Solutions

    > TRANSFORMING SPRINGFIELD OPERATIONS <

    Custom AI solutions are tailored software systems that use artificial intelligence and machine learning to perform tasks unique to your organization's workflows. They go beyond generic automation. These systems learn from your data, adapt to your processes, and integrate with the tools your team already uses. Core capabilities include intelligent decision support, natural language interfaces, predictive analytics, and deep integration with CRM, ERP, and calendar platforms. Springfield companies often face the same operational friction: missed customer inquiries, administrative backlogs, scheduling overload, and slow report generation. Custom AI solutions help local businesses integrate artificial intelligence into existing workflows, targeting these exact pain points. AI models improve decision-making in real time across industries, meaning your team spends less effort on repetitive work and more on high-value tasks. Custom chatbots respond to inquiries in real time, and chatbots can qualify leads and book appointments automatically, freeing front desk and sales staff from the phone. Here is what a well-designed AI solution can do for your company:

    • Intelligent lead qualification via chat or voice agent
    • Workflow automation for appointment scheduling, intake, and follow-ups
    • Document parsing and summarization for administrative and legal tasks
    • Predictive analytics to forecast demand or staffing bottlenecks
    • Secure integration with existing CRM and business tools

    > ENGINEERED FOR SPRINGFIELD SUCCESS <

    What stops most companies from adopting AI? Often, the challenge is not the technology itself but limited data maturity, legacy systems, budget constraints, and a skills gap on the team. Springfield businesses are encouraged to identify specific administrative bottlenecks for AI implementation and then target those first with a focused pilot phase before expanding. Advanced AI capabilities make this possible. Systems can be designed with human oversight loops, explainable outputs for transparency, and modular architecture that allows for future extension. Whether the task requires real-time inference or batch processing, each component is engineered for reliability and responsible use. AI translates data into plain-English insights for users, so your team does not need a data science background to act on recommendations. Deployment can be cloud, on-premises, or hybrid, depending on your compliance and cost requirements.

    • Model explainability and audit logs for full transparency
    • Secure data pipelines with encryption at rest and in transit
    • Modular, maintainable architecture for long-term optimization
    • Real-time and offline inference matched to each workflow
  • 02Artificial Intelligence Development

    > INTELLIGENT SYSTEMS ENGINEERED FOR YOUR OPERATIONS <

    Artificial intelligence development encompasses the full lifecycle of designing, training, and deploying AI systems, including deep learning, NLP, computer vision, and optimization algorithms. The core technology stack involves model development, deployment infrastructure (APIs, containers, cloud services), and data engineering. SoftDoes engineers use frameworks like TensorFlow, PyTorch, and open-source LLMs to create systems that perform reliably in production. The business problems solved here are concrete: automating document classification, detecting anomalies in financial or operational data, summarizing large text bodies, offering interactive virtual agents, and extracting structured data from unstructured sources like PDFs and emails. AI tools automate report generation for businesses, and AI predicts customer behavior to enhance marketing strategies. In Springfield, where many firms lack in-house ML expertise, professional AI development means you avoid the risk of poorly engineered models, bias, overfitting, and security gaps. SoftDoes handles every stage, from research and evaluation through deployment and monitoring.

    • Custom NLP and computer vision models
    • Secure API endpoints for system integration
    • Automated extraction from PDFs, email, and documents
    • End-to-end data pipeline engineering
    • Compliance-ready architecture for regulated environments

  • 03Machine Learning Model Development

    > MODELS THAT LEARN FROM YOUR DATA <

    Machine learning model development is the process of defining a problem, gathering and cleaning data, engineering features, selecting algorithms, and training machine learning models that solve real business problems. Supervised learning handles classification and regression; unsupervised methods handle clustering and pattern detection. SoftDoes data scientists fine-tune every model using cross-validation, hyperparameter tuning, and ensemble methods to ensure accuracy and generalization. The applications are direct. Predictive analytics can forecast market trends and user behavior. Machine learning reduces manual decision costs by automating workflows. Anomaly detection flags issues before they reach your customers. Sentiment analysis mines feedback for actionable intelligence. For Springfield organizations, this means faster decisions, fewer errors, and a genuine competitive edge, with all code and IP owned by you. SoftDoes brings deep expertise in ML development, from initial idea through to production deployment.

    • Demand forecasting and scheduling optimization
    • Churn and lead prioritization models
    • Anomaly detection and alerting
    • Sentiment analysis and feedback mining
    • Custom model training and ongoing support

  • 04AI-Driven Process Automation

    > AUTOMATE THE WORK THAT SLOWS YOU DOWN <

    AI-driven process automation combines rule-based automation with intelligent decision-making to optimize your workflows. This includes email classification, document routing, intake forms, approvals, scheduling, lead follow-up, and chat interactions. Automated workflow systems save time by reducing repetitive tasks. Intelligent CRM and database cleanup automates customer record categorization, keeping your data clean and actionable without manual intervention. For Springfield companies, automation pilot projects focused on specific workflows can produce quick wins. Custom chatbots improve customer service without human intervention, and businesses can deploy chatbots on multiple platforms like Facebook Messenger. AI-driven extraction improves data accuracy by reducing human error, and chatbots can capture user information and sync it with CRMs. SoftDoes analyzes your workflows, identifies automation opportunities, implements tools and agents, and integrates them with your existing systems. The result: fewer lost leads, faster response times, and lower per-unit cost of service.

    • Automated appointment scheduling and intake
    • Lead qualification and routing via AI agents
    • Document processing and data entry automation
    • Intelligent follow-up and customer engagement
    • API integration with your existing tools

  • 05AI Operationalization

    > KEEP YOUR AI RUNNING IN PRODUCTION <

    AI operationalization is the process of taking a trained model and deploying it in a live environment, with containerization, API endpoints, cloud infrastructure, secure access controls, and CI/CD pipelines. Model versioning and rollback capability are essential. Dashboards update in real time with AI reporting tools, giving your team instant visibility into system health and output quality. SoftDoes handles the complete deployment lifecycle so your AI investment works from day one. Ongoing monitoring and optimization are what separate a proof of concept from a production system. Performance metrics like accuracy, latency, and error rate are tracked continuously. Data drift and concept drift are detected early. Retraining schedules keep models accurate as your business evolves. SoftDoes offers post-launch support that includes periodic reviews, incident handling, security patches, compliance audits, and retraining - so your systems remain reliable and compliant over the long term.

    • Automated retraining and model lifecycle management
    • Real-time monitoring dashboards and alerting
    • Cloud resource optimization for cost management
    • Documentation and team training for sustainability

> TRANSFORMING SPRINGFIELD OPERATIONS <

Custom AI solutions are tailored software systems that use artificial intelligence and machine learning to perform tasks unique to your organization's workflows. They go beyond generic automation. These systems learn from your data, adapt to your processes, and integrate with the tools your team already uses. Core capabilities include intelligent decision support, natural language interfaces, predictive analytics, and deep integration with CRM, ERP, and calendar platforms. Springfield companies often face the same operational friction: missed customer inquiries, administrative backlogs, scheduling overload, and slow report generation. Custom AI solutions help local businesses integrate artificial intelligence into existing workflows, targeting these exact pain points. AI models improve decision-making in real time across industries, meaning your team spends less effort on repetitive work and more on high-value tasks. Custom chatbots respond to inquiries in real time, and chatbots can qualify leads and book appointments automatically, freeing front desk and sales staff from the phone. Here is what a well-designed AI solution can do for your company:

  • Intelligent lead qualification via chat or voice agent
  • Workflow automation for appointment scheduling, intake, and follow-ups
  • Document parsing and summarization for administrative and legal tasks
  • Predictive analytics to forecast demand or staffing bottlenecks
  • Secure integration with existing CRM and business tools

> ENGINEERED FOR SPRINGFIELD SUCCESS <

What stops most companies from adopting AI? Often, the challenge is not the technology itself but limited data maturity, legacy systems, budget constraints, and a skills gap on the team. Springfield businesses are encouraged to identify specific administrative bottlenecks for AI implementation and then target those first with a focused pilot phase before expanding. Advanced AI capabilities make this possible. Systems can be designed with human oversight loops, explainable outputs for transparency, and modular architecture that allows for future extension. Whether the task requires real-time inference or batch processing, each component is engineered for reliability and responsible use. AI translates data into plain-English insights for users, so your team does not need a data science background to act on recommendations. Deployment can be cloud, on-premises, or hybrid, depending on your compliance and cost requirements.

  • Model explainability and audit logs for full transparency
  • Secure data pipelines with encryption at rest and in transit
  • Modular, maintainable architecture for long-term optimization
  • Real-time and offline inference matched to each workflow

We Turn Technology Into Results

Partner with a team that blends technical precision, creative design, and business insight. We’ll help you launch, scale, and dominate your digital niche.

Get in touch

Transparency at each stage

Discovery & Alignment

Defined goals and a precise roadmap ensure your vision is realized without unexpected pivots or hidden costs.

Technical Strategy

Senior engineers select the optimal tech stack with clear architectural reasoning for long-term scalability.

Iterative Development

Gain real-time access to code and staging environments with regular demos to track every milestone as it happens.

Careful Testing

Receive transparent QA, security, and performance audits to ensure a flawless and stable launch every time.

Deployment & Support

Stay in total control with full documentation and proactive monitoring to keep your systems running at peak performance.

Explore Custom AI Solutions Tailored for Springfield Businesses

Springfield's business landscape is ready for intelligent automation. If your company is dealing with manual workflows, slow reporting, or missed opportunities, SoftDoes can help you explore what a custom AI solution looks like for your operations. Send us a message or schedule a consultation.

Get in touch

Numbers Don’t Lie

Recent projects showcasing how we design, engineer, and deliver production-ready software solutions.

  • Startup
  • Real Estate
2026

Our Haus AI

A finance professional turned founder built Our Haus AI, an AI-powered collaborative workspace where homeowners and contractors scope, bid, contract, and document renovation projects together. SoftDoes took her prototype and made it production-ready.
Outcome
SoftDoes hardened and secured a far-more-than-MVP platform for launch, delivering on a fast, defined timeline so a solo non-technical founder could move to production and start onboarding founding users.
  • 10XMVP scope delivered
  • 2+years Ongoing partnership
  • 1Fully owned Platform
View Full Case Study
Our Haus AI case study screenshot
  • Finance
  • Energy
2026

Deepwater Insights

Deepwater Insights delivers proprietary alternative data and niche research on the offshore drilling and energy sector to institutional investors, family offices, and high-net-worth individuals who require coverage that larger firms don't provide.
Outcome
A brand-aligned editorial platform with premium content architecture gave Deepwater Insights a professional home for its research and a direct channel to investors beyond social media.
  • 100%Brand Continuity
  • 2Platform Distribution
  • 100%Paywall-Ready Content
View Full Case Study
Deepwater Insights case study screenshot
  • Real Estate
2026

The building buyer

The Building Buyer is a Florida-based real estate investment firm co-founded by Dylan Troiano and Charles Hanlin. They acquire single-family, multifamily, and commercial properties across South Florida and beyond, with a focus on motivated seller opportunities.
Outcome
SoftDoes built a proprietary lead generation and data extraction system that replaced hours of manual research each day, freeing the team to focus on deals instead of data.
  • 18Weekly hours saved
  • 2+Years Ongoing partnership
  • 1Fully owned Platform
View Full Case Study
The building buyer case study screenshot
  • Education
  • Non-Profit
2026

WOVEN & NICE

Woven is a Spring Valley, NY nonprofit running the NICE program (New Training Inclusive Community Environment) in four Rockland County schools. Their team supports students through restorative practices, mediation, and professional development for teachers and administrators.
Outcome
A full website rebuild gave Woven a cleaner, more navigable donation experience and a stronger digital presence to support their push into new school districts.
  • 4Schools Served
  • 4Weeks to Launch
  • 1STTime on Upwork
View Full Case Study
WOVEN & NICE case study screenshot
  • Healthcare
2026

CareInTouch

CareInTouch is a Bay Area home health agency providing skilled nursing and therapy services to patients referred from hospitals and clinics. With over 100 staff, they operate in one of the most complex and compliance-driven healthcare markets in the country.
Outcome
SoftDoes built a custom compliance and billing monitoring app that eliminated missed deadlines, reduced revenue loss, and gave ownership real-time oversight of the entire care workflow.
  • 40% Reduction In Billing Errors
  • 100+Staff Operations Managed
  • 0Missed Compliance Deadlines
View Full Case Study
CareInTouch case study screenshot
  • Startup
2026

Sparkle The Cleaning Service

Sparkle The Cleaning Service is a Detroit-area residential cleaning company with 10 years in business, connecting homeowners with vetted, insured independent cleaners through a subscription-based marketplace platform.
Outcome
Launched a two-sided marketplace that removes the middleman from cleaning transactions, letting cleaners earn more while giving customers a transparent, trust-first booking experience.
  • 75% Platform Transparency
  • 2XPlatform Growth
  • 40%Higher User Retention
View Full Case Study
Sparkle The Cleaning Service case study screenshot
  • Startup
2026

DineMate

DineMate is a Maryland-based dating and connecting platform built around verified profiles, restaurant reservations, and prepaid dining experiences. Founded to bring back authenticity to how people meet and connect.
Outcome
A fully custom web app, live on AWS, replaced a stalled mobile build and gave a first-time founder a scalable foundation to pursue users, partnerships, and investor capital.
  • 60% Time Saved
  • 99%System Reliability
  • 40%Higher User Retention
View Full Case Study
DineMate case study screenshot
  • Healthcare
2026

Prior Authorization AI

Prior Authorization AI is a healthcare automation startup building AI-powered tools to streamline prior authorization for Medicare and Medicaid medical transportation providers in New Jersey.
Outcome
Replaced a 16-hour manual document collection process with an automated intake and submission pipeline, freeing the founder to focus on clinical oversight instead of clerical work.
  • 16Weekly hours saved
  • 63%Admin time reduced
  • 43%Fewer submission errors
View Full Case Study
Prior Authorization AI case study screenshot
  • Education
2026

Grand Central Language Services

Grand Central Language Services provides translation and interpretation for organizations operating in complex, multilingual environments. As demand grew, internal workflows became harder to manage. SoftDoes built a custom platform to streamline coordination, improve visibility, and support scalable operations.
Outcome
The new platform brought structure to daily operations, improving project organization, reducing manual coordination, and increasing visibility across workflows. The system now supports more reliable delivery and gives the team a foundation for growth.
  • 72%Workflow Reduction
  • 48%Coordination Reduction
  • 83%Visibility Increase
View Full Case Study
Grand Central Language Services case study screenshot
  • Healthcare
2026

FMY Orthodontics

FMY Orthodontics, a multi-location practice in West Tennessee, partnered with SoftDoes to replace a spreadsheet-based financial workflow with a custom web platform. The goal was to simplify how staff present treatment financing while allowing patients and families to review and complete decisions remotely.
Outcome
The new platform streamlined internal workflows and removed manual spreadsheet work while giving patients a more flexible, modern experience. Staff spend less time coordinating financing, and families can review and finalize plans from home with ease.
  • 60%Workflow Reduction
  • 75%Remote Adoption
  • 5Locations Aligned
View Full Case Study
FMY Orthodontics case study screenshot
2025

FORBIDDEN ALCHEMY

Forbidden Alchemy is a Shopify-based e-commerce store created for a bold, underground fashion brand rooted in metalcore and occult aesthetics. The goal was to deliver a high-impact online experience that reflects the brand’s dark identity while providing smooth, conversion-focused shopping for mobile-first users.
Outcome
We developed a custom Shopify theme, immersive product experiences, and mobile-responsive UX. Every visual element—from typography to interactions—was tailored to strengthen the emotional pull of the brand within alternative subcultures.
  • 68%Faster Checkout
  • 41%Repeat Customers
  • 35%Cart Abandonment
View Full Case Study
FORBIDDEN ALCHEMY case study screenshot
2024

Bokeyno Motorsports

Bokeyno Motorsports is the leading mobile installer of vertical doors for high-performance cars. This Shopify website isn’t just about services—it’s a bold statement of power, style, and expertise. With a sharp layout, strong visuals, and real-world case studies, the site delivers all the information car enthusiasts need to book confidently and instantly.
Outcome
With a mix of dynamic layouts, curated gallery sections, and fast-loading interactions, we kept the user journey focused on action—whether it’s learning about supported models or requesting a quote.
  • 54%Booking Requests
  • 43%Lead Conversion
  • 32%Qualified Inquiries
Bokeyno Motorsports case study screenshot
2025

ai document processing platform

A comprehensive talent solution designed to help companies attract, hire, and retain top talent more effectively. The platform combines AI-powered recruitment technology with employee financial wellbeing programs, enabling smarter hiring decisions while supporting employees’ financial stability and long-term engagement.
Outcome
The new software significantly reduced staff steps for presenting and managing patient financing, replacing a manual workflow with a single streamlined system and improving clarity for both staff and patients.
  • 62%Faster Processing Time
  • 78%Less Manual Work
  • 35%Improved Accuracy
ai document processing platform case study screenshot

WHAT CLIENTS SAY

Independently verified reviews from real clients on Clutch.co

FMY Orthodontics
FMY Orthodontics

Client Story

Real feedback from

FMY Orthodontics

Their perseverance and solution-oriented mindset. SoftDoes consistently found ways to make things work, added features we had not originally envisioned, and never became frustrated. It felt like working with a true partner who cared about the success of our practice.

Dan Merwin

DDS, MS -- President, FMY Orthodontics

Prior Authorization AI

Client Story

Real feedback from

Prior Authorization AI

Every time I sent a request, if there was anything that didn't work, they were able to turn it around quickly. Even when there were no updates yet, they always reached out to let me know they were working on it.

Joseph Oluwo

Founder of Prior Authorization AI

WOVEN
WOVEN

Client Story

Real feedback from

WOVEN

What stood out most was their commitment to understanding our needs before presenting solutions.

Danna Pastran

Administrative Operations Manager, WOVEN

Grand Central Language Services

Client Story

Real feedback from

Grand Central Language Services

The site performs as intended and provides the foundation for our company's digital presence.

Joe Goldstein

QA Manager, Grand Central Language Services

DineMate
DineMate

Client Story

Real feedback from

DineMate

They go above and beyond.

Eric Snead

CEO, DineMate "Dating Connecting Platform"

WHAT CHANGED IN PRACTICE

Clients didn’t stay because of promises. They stayed because delivery became predictable, ownership was clear, and the product kept moving forward after launch.

  • Your project is handled by senior engineers and data scientists from day one, not passed down through layers of account managers or junior staff. This means direct access to the people writing the code and training the models. In Springfield, where speed and clarity matter, this approach eliminates miscommunication and accelerates delivery. Decisions are made quickly because the people on the call are the ones doing the work. SoftDoes keeps teams lean and focused so you get expert-level attention without unnecessary overhead.

  • Timelines are set with clear milestones and are respected. SoftDoes defines scope at the beginning of each engagement, uses structured sprints, and communicates progress weekly. Pilot phases often run between 30 and 60 days, proving ROI before you commit to a larger engagement. For Springfield companies managing budgets carefully, this means no surprise invoices and no open-ended timelines. You always know where your project stands.

  • A system that works on launch day but breaks in six months is not a solution. SoftDoes engineers every AI deployment with maintainable architecture, thorough documentation, and team training so your employees can operate it independently. Successful AI integration requires confirming compatibility with existing business systems and planning for how those systems will evolve. Post-launch support includes monitoring, optimization, and updates as your business and data change.

  • Once deployed, your AI systems should run with minimal daily intervention. SoftDoes designs autonomous workflows, monitoring dashboards, and alerting mechanisms that keep things running without constant attention. Workflow and API integration bridges connect large language models to legacy systems, so data flows automatically across platforms. If something drifts or breaks, the system flags it. Your team gets notified only when action is actually needed.

Technologies We Use

AI MODELS & LLMs

ML FRAMEWORKS

MLOPS & AI INFRASTRUCTURE

AI CLOUD PLATFORMS

AI AUTOMATION TOOLS

DATABASES / DATA INFRASTRUCTURE

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Let’s Build the Future of Your Business

Every great product starts with a conversation.
 At SoftDoes, we don’t just write code — we dive deep into your goals, understand your market, and find the fastest path from idea to impact.

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Frequently Asked Questions

Everything you need to know about deploying, scaling, and securing your neural agents with SoftDoes. Can’t find an answer?

How is communication handled when you work on custom AI solutions in Springfield, Illinois?

SoftDoes assigns a dedicated point of contact for each engagement to interact with clients regularly. Communication happens through scheduled calls, a shared project channel, and real-time updates via tools your team already uses. Status reports are delivered weekly with clear documentation of progress, blockers, and next steps. You never have to chase down an update or wonder what is happening with your AI integration project. Timezone differences are managed proactively, with overlapping working hours and async communication protocols.

What types of custom AI projects are a good fit for SoftDoes?

SoftDoes works across a wide range of software development and AI projects, from focused automation pilots to enterprise-wide machine learning deployments. Short-term engagements like process audits and proof-of-concept models are welcome alongside long-running product development. If you are looking to join AI technology into your operations, whether that means a chatbot, a predictive model, or a complete data pipeline, SoftDoes has the team and tools to support it. The key factor is that your project involves real engineering challenges, not drag-and-drop configuration.

Do you build MVPs or only large AI systems?

SoftDoes engineers both. An MVP can be the smartest way to validate an idea with real users before committing to a larger investment. For Springfield companies testing a new AI-driven service or internal tool, a focused MVP with core machine learning features lets you learn fast and iterate. Large, complex systems are equally within scope; SoftDoes has the architecture, consulting, and engineering resources to handle enterprise-grade deployments. The approach is the same: define the problem, design the solution, and implement it with quality.

How do you measure the success and accuracy of an AI model?

Model evaluation starts with defining the right metrics for the problem. Classification tasks use precision, recall, F1 score, and ROC curves. Regression models are assessed with MAE and RMSE. Beyond numbers, SoftDoes runs cross-validation, monitors for data drift, and reviews outputs for bias. Performance is tracked in production with logging and dashboards, so you see exactly how your model is performing over time. Success means accuracy, fairness, and reliability together, not just a high number on a test set.

What happens after the AI solution launch?

Deployment is the beginning, not the end. SoftDoes offers ongoing monitoring, periodic reviews, and optimization as part of its post-launch support. Models are retrained as new data comes in, security patches are applied, and system performance is reviewed on a regular schedule. If your business requirements change or you want to explore new AI capabilities, SoftDoes is there to iterate. The goal is that your AI system remains accurate, compliant, and valuable months and years after it goes live.

Will we own the code and IP from our AI system?

Full ownership of all code, models, and intellectual property transfers to you. SoftDoes does not retain rights, lock you into proprietary platforms, or charge ongoing licensing fees for your own systems. This means you are free to modify, extend, or migrate your AI solution at any time, with any team. Complete transparency in code ownership is a core commitment. Your investment stays yours.

What makes SoftDoes different from a typical agency developing custom AI solutions?

Most agencies assign junior developers and rely on templated solutions. SoftDoes is an engineering partner staffed by senior engineers and data scientists who work directly on your project. The focus is on custom AI and ML, not repackaged SaaS or website templates. Responsible AI practices, deep technical research, and architecture that lasts beyond the first release are standard. SoftDoes also offers full operationalization: not just model training, but deployment, monitoring, and long-term support. That level of commitment is rare in the agency world.

How do you price custom AI projects?

Pricing is based on scope, complexity, and the specific resources required. SoftDoes works with you to define the engagement clearly before any contract is signed. Pricing models include fixed-price and time-and-materials, depending on what fits your project. There are no hidden fees, and budget expectations are discussed upfront. For Springfield companies comparing options, the emphasis is on engineering value and measurable outcomes, not hourly rate competition. You can request a detailed estimate by reaching out through our website or sending us a direct message.

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Let's build together.

Talk with a senior engineer about your product idea, architecture, and what it would take to build it.

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