Frequently Asked Questions

Everything you need to know about working with SoftDoes. Can’t find an answer?

How long does it typically take to deliver an oil and gas software project?

Smaller, well-scoped tools like a production surveillance dashboard or mobile field ticketing app usually take three to five months from discovery to initial deployment, assuming integrations are straightforward and data is accessible. More complex gas software projects-such as predictive maintenance platforms aggregating SCADA, historian, and CMMS data, or pipeline operations dashboards with leak detection analytics-often require six to twelve months due to data engineering and extensive testing. Multi-segment programs touching upstream, midstream, and downstream, or consolidating multiple legacy systems, can span twelve to eighteen months and are delivered in phases so the business sees value early. Data quality and integration complexity are often the biggest schedule drivers, and SoftDoes addresses these risks during discovery.

What does an initial engagement with SoftDoes look like for a gas software project?

SoftDoes starts with one to three weeks of structured workshops with production, operations, and IT stakeholders to map goals, constraints, and existing systems across gas operations. The team reviews SCADA architectures, historians, spreadsheets, and existing applications, then identifies quick-win opportunities and longer-term platform needs. The outcome is a concrete proposal outlining an MVP scope, technical architecture, timeline, risks, and a phased roadmap aligned with capex and opex planning. This approach minimizes surprises and ensures operational software aligns with real-world field conditions and regulatory requirements from day one.

Can SoftDoes integrate new software with our existing SCADA, historian, and ERP systems?

Integration with existing infrastructure is a core part of SoftDoes' value proposition for the oil and gas industry, especially for gas operations where uptime is critical. Typical integration patterns include OPC-UA and MQTT for OT data, vendor APIs and SDKs for historians, REST, GraphQL, or gRPC services for modern applications, and established connectors for SAP, Oracle, or other ERP systems. SoftDoes designs rollouts to avoid downtime, often using read-only integration first and progressively introducing write-back and automated workflows once stability and security are proven. Thorough testing in staging environments mirroring live SCADA or DCS configurations is mandatory before any production cutover.

How does SoftDoes handle ongoing support for mission-critical gas operations software?

SoftDoes provides defined SLAs, on-call coverage windows aligned with client operations-including 24/7 for critical assets if required-and proactive monitoring of applications and integrations. Support includes incident response, security patching, performance tuning, and small enhancements, with larger feature changes handled as mini-projects planned with the client. SoftDoes sets up dashboards and alerts on latency, error rates, and integration health so both teams see issues before they affect production or gas deliveries. Long-term partnerships allow SoftDoes to continuously adapt software systems and software tools to evolving regulations, production strategies, and technology standards.

Do we need internal data scientists, or can SoftDoes provide end-to-end AI for oil and gas?

SoftDoes can provide full AI and ML capabilities-covering data engineering, feature design, model development, MLOps, and monitoring-for oil and gas and gas industry use cases. The most successful projects combine SoftDoes' technical expertise with client domain experts such as production engineers, reliability engineers, and geoscientists who validate model behavior and define success metrics. If the client lacks internal data science capacity, SoftDoes delivers turnkey AI solutions and helps gradually build an in-house analytics team through knowledge transfer. All AI work targets operational outcomes-reduced downtime, more accurate forecasts, lower emissions-rather than experimental models with no clear tie to the oil and gas business value or production processes.

Flag icon

U.S.-Based

Discuss Your Project

This is a no-pressure, 30-minute conversation. We will talk through what you are building, identify risks or unknowns, and outline what it would take to do it right.

Certificates

Let's build together.

Talk with a senior engineer about your product idea, architecture, and what it would take to build it.

Upload File