90+
Active Client Partnerships
80+ Person
Product & Engineering Team
100%
Your Code & IP Ownership
U.S.-Led
Delivery & Accountability
Services we offer
- 01Custom AI Solutions
> TAILORED AI SOLUTIONS FOR SCRANTON BUSINESSES <
Custom AI solutions mean purpose designed systems that solve a specific operational problem inside your organization. Instead of forcing a generic platform onto your team, we study how your people actually work and where time disappears. Our engineers connect AI agents directly to the CRMs, ERPs, document stores, and internal databases your Scranton office already relies on. That means no replatforming, no lengthy migration, and no wasted investment in tools nobody asked for. The result is fewer repetitive decisions, faster approvals, and far less copying data between spreadsheets and email threads.
> STREAMLINE YOUR WORKFLOW <
Many local businesses in Lackawanna County still run on a patchwork of older software and manual steps. We respect that reality and design around it. Every AI component we create fits inside your current workflows so your team can adopt it without relearning their entire day. Tailored AI adapts to local operational nuances and industry specific needs, which is exactly why off the shelf products fall short. SoftDoes owns every step from discovery through production deployment, so you always know who is responsible and what comes next.
- Workflow specific AI agents
- Integration with current software
- Secure data handling inside private pipelines
- Scranton oriented onboarding
- Clear metrics and dashboards from day one
- Full code ownership for your organization
- 02Artificial Intelligence Development
> END TO END AI ENGINEERING <
Artificial intelligence development is the engineering work that turns a rough idea into a working AI feature your team can use every day. We begin with discovery sessions where we map your processes, review available data, and identify where AI can remove real bottlenecks. From there our engineers handle technical design, model selection, and implementation while keeping you informed at each step. This matters for Scranton businesses operating with limited internal IT staff because you get senior engineering capacity without hiring a full department. Custom AI implementations ensure sensitive data stays secure within private pipelines, which is critical when your organization handles regulated or confidential records. Off the shelf AI tools often hit a wall when your rules are complex or your data is messy. That is common in this region where legacy systems produce unstructured, inconsistent information. SoftDoes handles the data cleaning and feature engineering that most vendors skip entirely. We select the right models, whether foundation models, supervised classifiers, or rule based logic, depending on what the problem actually requires. AI development includes model deployment and monitoring so nothing we hand over becomes shelfware.
- Use case discovery workshops
- Prototype and proof of concept
- Model selection and tuning
- APIs and internal tools integration
- Monitoring from day one
- 03Machine Learning Model Development
> PREDICTIVE MODELS THAT STAY RELEVANT <
Machine learning model development focuses on creating models that forecast trends, detect anomalies, and score priorities using your own data. SoftDoes handles the full pipeline: data cleaning, labeling, feature engineering, training, validation, and scheduled retraining so your models do not quietly drift into irrelevance. Proprietary machine learning models allow for sharper forecasting and inventory decisions, especially for Scranton organizations dealing with seasonal demand swings and enrollment cycles. Predictive analytics gives your team a way to act on patterns before they become problems. We document every assumption and design choice so your internal staff can understand how the model works. Many organizations in Scranton, PA, sit on years of valuable data locked in spreadsheets and old databases. We extract that value with models tuned to local conditions rather than generic national benchmarks. Predictive models forecast demand and detect risks, giving operations leaders the clarity they need to allocate resources confidently. Every model comes with performance reports, drift alerts, and a clear retraining strategy so accuracy holds over time. The goal is continuous improvement, not a one time experiment.
- Forecasting with local data patterns
- Anomaly detection alerts
- Data cleaning and labeling
- Model performance reports
- Retraining strategies and schedules
- 04AI-Driven Process Automation
> REMOVE MANUAL BUSYWORK <
AI driven process automation targets the repetitive tasks that consume your team's attention without adding value. Think document intake and routing, smart email triage, automated status summaries, and task handoffs between departments. AI automates routine tasks across departments, freeing your people for decisions that actually require judgment. In Scranton offices where staff often wear multiple hats, eliminating manual copy paste work and spreadsheet updates can reclaim hours every week. AI powered document processing automates data extraction and validation, which means fewer errors in the information your team depends on. We connect AI with your existing workflow tools so tasks move automatically, with full audit trails and human in the loop checks where they matter. AI solutions can automate document processing and workflow systems end to end. Our automation respects your internal rules, approval chains, and compliance requirements rather than just executing simple macros. AI reduces patient intake processing time from days to minutes in clinical settings, and similar gains apply to registration forms, vendor invoices, and policy documents across other fields. We design every automated route with clear logging so you can trace any decision back to its source. The outcome is measurable: less time on repetitive coordination, faster response to incoming requests, and a quieter inbox.
- Document intake and classification
- Smart email triage and routing
- Task handoff between teams
- Automated status summaries
- Human in the loop checks
- Full audit trails on every action
- 05AI Operationalization
> FROM PILOT TO LASTING PRODUCTION SYSTEM <
AI operationalization is what separates a demo from a real tool your team trusts every morning. We take AI from pilot status to durable production with monitoring, alerting, logging, and versioning baked in from the start. AI development includes model deployment and monitoring at every stage, so your Scranton team is never left wondering if the system is still accurate. Our engineers handle incident response, retraining schedules, and infrastructure cost tracking so the AI keeps running without surprises.
- Production ready pipelines
- Model performance tracking
- Usage and cost visibility
- Access control and roles
- Retraining plans with clear triggers
> TAILORED AI SOLUTIONS FOR SCRANTON BUSINESSES <
Custom AI solutions mean purpose designed systems that solve a specific operational problem inside your organization. Instead of forcing a generic platform onto your team, we study how your people actually work and where time disappears. Our engineers connect AI agents directly to the CRMs, ERPs, document stores, and internal databases your Scranton office already relies on. That means no replatforming, no lengthy migration, and no wasted investment in tools nobody asked for. The result is fewer repetitive decisions, faster approvals, and far less copying data between spreadsheets and email threads.
> STREAMLINE YOUR WORKFLOW <
Many local businesses in Lackawanna County still run on a patchwork of older software and manual steps. We respect that reality and design around it. Every AI component we create fits inside your current workflows so your team can adopt it without relearning their entire day. Tailored AI adapts to local operational nuances and industry specific needs, which is exactly why off the shelf products fall short. SoftDoes owns every step from discovery through production deployment, so you always know who is responsible and what comes next.
- Workflow specific AI agents
- Integration with current software
- Secure data handling inside private pipelines
- Scranton oriented onboarding
- Clear metrics and dashboards from day one
- Full code ownership for your organization
PRODUCTS BUILT ACROSS INDUSTRIES
Finance
We help financial teams in Scranton automate repetitive spreadsheet checks, risk scoring, and alert triage so analysts spend time on decisions instead of data entry.
Healthcare
Custom AI solutions that support scheduling, documentation, and care coordination in healthcare. We handle intake forms, document sorting, message routing, and summary creation for busy clinical and administrative teams.
Education
AI automation for student communication, records, and education administration tasks. We assist with inquiries, application tracking, document handling, and reporting so staff can focus on students, not paperwork.
Construction
SoftDoes assists with bid comparisons, change order tracking, document routing, and field report summarization so office teams keep projects and vendors aligned.
Technology
AI development support for software and product teams in technology companies. SoftDoes partners with your internal engineers on architecture, MLOps, and experimentation, adapting to your coding standards and workflows.
Startups
Custom AI solutions for early stage founders and startups in Scranton and Pennsylvania. We help with rapid prototyping, MVPs, and focused experiments that validate ideas fast without over engineering.
Compliance
AI automation for policy enforcement, evidence collection, and compliance documentation. We create systems for audit trails, access review support, and document tracking that keep your organization ready for review at any time.
Energy
SoftDoes tailors dashboards and alerts for both field and office staff. Our AI systems help organizations in Pennsylvania anticipate demand shifts and catch equipment issues early.
Transparency at each stage
Discovery & Alignment
Defined goals and a precise roadmap ensure your vision is realized without unexpected pivots or hidden costs.
Technical Strategy
Senior engineers select the optimal tech stack with clear architectural reasoning for long-term scalability.
Iterative Development
Gain real-time access to code and staging environments with regular demos to track every milestone as it happens.
Careful Testing
Receive transparent QA, security, and performance audits to ensure a flawless and stable launch every time.
Deployment & Support
Stay in total control with full documentation and proactive monitoring to keep your systems running at peak performance.
Talk to SoftDoes About Your Scranton Workflow
Tell us one process that slows your team down today. SoftDoes will review it and propose a focused AI approach, not a generic slide deck. Share what is costing you time and we will map a concrete first step. Ready to start? Book a conversation with our engineers.

Numbers Don’t Lie
Recent projects showcasing how we design, engineer, and deliver production-ready software solutions.
WHAT CLIENTS SAY
Independently verified reviews from real clients on Clutch.co
WHAT CHANGED IN PRACTICE
Clients didn’t stay because of promises. They stayed because delivery became predictable, ownership was clear, and the product kept moving forward after launch.
- 01Direct Access to Senior Engineers
Every project at SoftDoes is led by senior engineers who handle discovery, architecture, and implementation themselves. There are no layers of account managers filtering your questions or translating your requirements. You talk directly with the people writing the code and designing the models. This means faster decisions, fewer miscommunications, and a deeper understanding of your actual problems. Busy leaders in Scranton cannot afford to spend weeks training junior teams on their domain. Our custom AI solutions are shaped by experienced engineers who ask the right questions from the first conversation.
- 02Predictable Delivery
We keep every project on track with weekly check ins, visible task boards, and shared milestones. Risks are called out early, not buried in status reports nobody reads. Written summaries follow every meeting so decisions are documented and accessible. Acceptance criteria are defined before work starts, not argued about at the end. AI automation projects move through clear phases with no ambiguity about what is done and what remains. Both small pilots and larger programs receive the same discipline and attention from our team.
- 03Built to Last Past Launch
We design every system and every machine learning model to remain maintainable long after the initial launch. That means clean code, thorough tests, observability tools, and documentation written for humans, not just machines. Prototypes are useful for validation, but Scranton teams need production systems that hold up under daily use. We plan for retraining, version control, and performance monitoring from the very beginning. Nothing we hand over becomes unexplainable tech debt six months later. Your internal staff or any future partner can pick up exactly where we left off.
- 04No Babysitting Required
SoftDoes moves work forward without waiting for you to chase us for updates. We communicate proactively, surface decisions early, and always come with options rather than just questions. You do not need a full time internal project manager to keep our team on track. Every week ends with a clear summary of progress, blockers, and next steps. Our engineers take ownership of outcomes, not just assigned tickets. That is what makes custom AI solutions in Scranton with SoftDoes feel like a partnership, not a staffing arrangement.
Technologies We Use
AI MODELS & LLMs
ML FRAMEWORKS
AI CLOUD PLATFORMS
AI AUTOMATION TOOLS
DATABASES / DATA INFRASTRUCTURE
Frequently Asked Questions
Everything you need to know about working with SoftDoes. Can’t find an answer?
How is communication handled with Scranton businesses?
We use a combination of email, video calls, and messaging platforms like Slack or Teams depending on what your team prefers. Regular short syncs, usually weekly, keep everyone aligned without consuming your calendar. After each meeting we send a written summary with decisions, open items, and next steps. Engineers join calls directly, not just account managers, so technical questions get answered on the spot. If something urgent comes up between syncs, we have clear escalation routes that reach the right person fast.
What types of projects are a good fit for SoftDoes?
Good candidates include workflow automation, predictive models, document automation, AI features inside existing products, and internal tools that need to get smarter. Both small pilots and larger multi phase systems are welcome. The common traits are a clear business problem, access to relevant data, and a stakeholder ready to make decisions. We work well with organizations that want measurable results rather than vague innovation projects. Scranton businesses dealing with manual processes, scattered data, or compliance pressure tend to see quick returns. If you can describe what slows your team down, we can usually map an AI approach to address it.
Do you create MVPs or only large systems?
We handle both. MVPs are structured to be narrow, testable, and connected to real users from the start. The goal is to validate an idea with minimal scope and then decide whether to expand based on actual results. AI solutions can go live in 2 to 6 weeks for focused pilots, which makes MVPs practical even for a small business with a tight budget. If the MVP proves its value, we define the next phase with a clear scope and timeline. Every step is designed so nothing you invest in the MVP gets thrown away during expansion.
How do you measure the success and accuracy of an AI model?
We define success metrics tied directly to the business problem before any model work begins. Technical metrics like precision, recall, and error rates are tracked alongside operational indicators such as time saved, cases processed, and exceptions flagged. AI can enhance decision making with predictive analytics, but only if you can verify the predictions are accurate over time. We set up dashboards for ongoing monitoring so your team sees model performance without digging through logs. Periodic reviews allow us to adjust features, retrain models, or refine thresholds as your data changes. The end result is a system that improves with use, not one that quietly degrades.
What happens after launch of custom AI solutions in Scranton?
After launch we continue with monitoring, incident response, and improvement cycles. We track model performance, system uptime, and user feedback to catch issues before they affect your operations. Options include training your internal team to manage the system or keeping SoftDoes involved for ongoing support and feature adjustments. Change management is handled through a clear process: request, review, test, deploy. AI tools can run 24/7 and continue to deliver value, but they need periodic attention to stay sharp. We treat post launch as a phase of the project, not an afterthought.
Will we own the code and IP for our AI solutions?
Yes. When we complete a project, you own the code and intellectual property we created for you. Third party components, open source libraries, or foundation models we use are clearly documented along with their license terms. There is no lock in to SoftDoes for ongoing access to your own system. Custom AI can transform company knowledge into accessible internal resources, and that resource belongs to you. We hand over clean repositories, documentation, and deployment instructions so your team or any future partner can take over. Ownership is straightforward because we define it clearly before work starts.
What makes SoftDoes different from a typical agency specializing in custom AI solutions?
SoftDoes operates as a technical partner, not a staff augmentation shop. Our senior engineers lead every project from discovery to production without passing your work through layers of coordinators. We write plain language summaries, not jargon heavy reports. Custom AI solutions in Scranton require a team that understands both the engineering and the local operational reality, and that is exactly how we work. We focus on outcomes tied to your specific problems rather than selling predefined packages. The difference is felt in shorter feedback loops, clearer communication, and systems that actually run well after handoff.
How do you price custom AI?
Pricing starts with a discovery phase where we define scope, complexity, and expected outcomes together. We use that understanding to create transparent estimates broken into phases so you can control your investment at each stage. There are no hidden fees or vague hourly buckets. If scope changes during the project, we discuss the impact and agree on adjustments before any additional work begins. Custom AI solutions in Scranton are priced to reflect real engineering effort, not inflated by overhead or unnecessary layers. We offer options for phased delivery so you can validate results before committing to the next step.
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