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6
years on the market
73%
new clients come from referrals
510+
finished projects
80+
software engineers
Services we offer
- 01Business Analytics
> DATA THAT ANSWERS REAL QUESTIONS <
SoftDoes, a leading provider of business analytics in Raleigh, turns raw data into decision systems that leaders can trust. Our business analytics work connects data collection, big data integration, statistical analysis, data visualization, and predictive analytics into one practical operating layer. Data analytics services help organizations transform data into actionable insights, enabling better decision making and operational efficiency.
- Data source review
- Dashboard architecture
- Predictive modeling
- Reporting workflows
- Governance planning
> FROM REPORTS TO ACTION <
Our IT consulting services are designed to align your technology strategy with your business goals. We help organizations in Raleigh leverage the latest advancements in business analytics, cloud, and AI to drive growth and efficiency. Our approach enables users, whether business users, data scientists, or leaders, to engage with data, access actionable insights, and make informed decisions with intuitive tools that promote collaboration and self-service analytics. From technology assessments to implementation roadmaps, we ensure your digital initiatives deliver measurable value. Our consultants provide ongoing support, model validation, and executive visibility, so your teams stay connected around trusted metrics and real-time insights.
- Trusted metrics
- Real time insights
- Model validation
- Executive visibility
- 02IT Consulting
> CLEAR TECHNICAL DIRECTION WITH BUSINESS INTELLIGENCE TOOLS <
Our IT consulting starts with the systems you already use and the business requirements behind them. We review business intelligence software, BI tools, data management practices, cloud services, relational databases, and data security controls. Business intelligence tools help organizations collect, process, and analyze large amounts of structured and unstructured data from both internal and external systems, enabling better decision making. Analytical techniques such as regression analysis, correlation analysis, and predictive analytics are often supported by these BI tools to help uncover relationships between variables and forecast outcomes. In Raleigh, NC, teams often manage multiple data sources across legacy tools, cloud platforms, and new artificial intelligence initiatives, so a clear technical plan matters. SoftDoes helps leaders choose what to keep, what to change, and what to connect. We look at data architecture, integration risk, access rules, reporting ownership, and the practical cost of maintenance. Our role is to turn that wider knowledge base into a focused plan for your team.
- System assessment
- Cloud readiness
- Tool selection
- Security review
- Roadmap planning
- 03Digital Transformation
> MODERN SYSTEMS WITHOUT NOISE <
Digital transformation should make work clearer, not add another layer of tools. SoftDoes connects operational workflows with data pipelines, analytics business intelligence, and cloud services so teams can analyze data without waiting for manual exports. Businesses that utilize data analytics services can centralize data from various sources, allowing for comprehensive analysis and improved strategic planning. Raleigh features a comprehensive ecosystem of business analytics services and resources, driven by its proximity to the tech heavy Research Triangle Park, major academic institutions, and dedicated municipal support programs. We focus on practical change that reduces manual data blending and improves visibility. That may include data warehousing, self service analytics, embedded analytics, or real time data analysis inside existing products and internal systems. For a Raleigh company, that means modern analytics is no longer optional plumbing, it is part of daily execution.
- Workflow mapping
- Cloud migration
- Data centralization
- Process automation
- User adoption
- 04Product Management & Product Ownership
> PRODUCT DECISIONS BACKED BY DATA <
SoftDoes uses product management and product ownership to connect technical work with measurable business outcomes. We help define user needs, data sources, acceptance criteria, reporting logic, and release priorities. Data driven decision making emphasizes using data and analysis instead of intuition to inform business decisions, leveraging sources such as customer feedback and market trends. This matters in Raleigh because many teams operate in a competitive market where business intelligence, customer loyalty, and performance management need to influence the product roadmap. Our product owners translate business goals into clear technical tasks for software development, analytics workflows, and data modeling. We reduce ambiguity before engineers write code. Data driven decision making allows businesses to generate real time insights and predictions, optimize performance, and test new strategies, leading to sustainable expansion and profitability. The result is a product process where decisions come from evidence, not loud opinions.
- Backlog clarity
- Metric definition
- User journey review
- Release planning
- Stakeholder alignment
- 05Database Design & Development
> DATA STRUCTURES THAT HOLD UP <
Database design shapes how well your team can find answers later. SoftDoes designs relational databases, data warehousing patterns, data pipelines, and data infrastructure for structured and unstructured data. BI tools can centralize data from numerous sources including CRM systems, ERP systems, and databases, allowing any employee, not just IT teams, to access and analyze it. Good data architecture turns complex data into a clear foundation for reporting, advanced analytics, and machine learning models. We pay close attention to data quality, data governance, access rules, and query performance. Our database work can support data governance while making data discovery and visual analytics easier for business users. Raleigh companies benefit when their internal systems reflect the same discipline.
- Schema design
- Data warehouses
- Integration logic
- Quality rules
- Access controls
- 06Code Audits
> KNOW WHAT YOUR SYSTEM CAN HANDLE <
A code audit gives leaders a direct view of technical risk before it becomes expensive. SoftDoes reviews architecture, data pipelines, analytics logic, data security, cloud configuration, and code quality. Predictive analytics, a component of data driven decision making, enables businesses to anticipate trends or challenges and take preemptive actions, enhancing trust and customer protection. That only works when the underlying code and data infrastructure are maintainable, observable, and tested. We document what is working, what is fragile, and what should change first. Raleigh hosts numerous localized data consultancies specializing in custom data modeling, predictive modeling, dashboard architecture, and fractional corporate services, so independent technical review helps leadership compare options without guesswork. You leave with clear findings and practical next steps.
- Architecture review
- Code quality
- Model risk
- Dashboard logic
- Security gaps
> DATA THAT ANSWERS REAL QUESTIONS <
SoftDoes, a leading provider of business analytics in Raleigh, turns raw data into decision systems that leaders can trust. Our business analytics work connects data collection, big data integration, statistical analysis, data visualization, and predictive analytics into one practical operating layer. Data analytics services help organizations transform data into actionable insights, enabling better decision making and operational efficiency.
- Data source review
- Dashboard architecture
- Predictive modeling
- Reporting workflows
- Governance planning
> FROM REPORTS TO ACTION <
Our IT consulting services are designed to align your technology strategy with your business goals. We help organizations in Raleigh leverage the latest advancements in business analytics, cloud, and AI to drive growth and efficiency. Our approach enables users, whether business users, data scientists, or leaders, to engage with data, access actionable insights, and make informed decisions with intuitive tools that promote collaboration and self-service analytics. From technology assessments to implementation roadmaps, we ensure your digital initiatives deliver measurable value. Our consultants provide ongoing support, model validation, and executive visibility, so your teams stay connected around trusted metrics and real-time insights.
- Trusted metrics
- Real time insights
- Model validation
- Executive visibility
PRODUCTS BUILT ACROSS INDUSTRIES
Finance
Risk teams use business intelligence, predictive analytics, and data governance to review transactions, credit signals, exposure, and reporting accuracy with clearer controls and faster decisions.
Healthcare
Operational teams need data analytics solutions for scheduling, service quality, privacy controls, and performance management, with secure data integration across sensitive systems.
Education
Academic teams rely on data visualization capabilities, data collection, and data analysis to improve programs, resource planning, learner support, and institutional reporting.
Construction
Project leaders use interactive dashboards, data sources, and visual analytics to track schedules, budgets, materials, labor planning, and field activity in one clear view.
Technology
Product teams apply advanced analytics, embedded analytics, and machine learning models to measure usage, uncover patterns, improve reliability, and guide roadmap priorities.
Startups
Early teams need self service analytics, business data, and meaningful insights to test demand, read customer feedback, manage spend, and plan product direction with discipline.
Compliance
Regulated teams use data governance, data security, and generate reports workflows to document controls, monitor exceptions, and keep audit evidence organized and accessible.
Energy
Operations teams use real time data analysis, data science, and predictive analytics to monitor assets, reduce waste, improve usage patterns, and respond to demand shifts.
Transparency at each stage
Discovery & Alignment
We audit your infrastructure and goals to find technical debt and create a clear, scalable transformation roadmap.
Technical Strategy
Senior engineers select optimal stacks and patterns, ensuring architectural reasoning for long-term scalability.
Iterative Development
Step-by-step solution detailing with regular demos of diagrams and docs to track every milestone as it happens.
Careful Validation
We conduct risk assessments and compliance audits to ensure the stability and viability of the future system.
Implementation Support
Full architectural oversight and team support during rollout to ensure precise execution of the designed vision.
Numbers Don’t Lie
Recent projects showcasing how we design, engineer, and deliver production-ready software solutions.
- Finance
- Energy
Deepwater Insights
Deepwater Insights delivers proprietary alternative data and niche research on the offshore drilling and energy sector to institutional investors, family offices, and high-net-worth individuals who require coverage that larger firms don't provide.- 100%Brand Continuity
- 2Platform Distribution
- 100%Paywall-Ready Content
- Real Estate
The building buyer
The Building Buyer is a Florida-based real estate investment firm co-founded by Dylan Troiano and Charles Hanlin. They acquire single-family, multifamily, and commercial properties across South Florida and beyond, with a focus on motivated seller opportunities.- 18Weekly hours saved
- 2+Years Ongoing partnership
- 1Fully owned Platform
- Education
- Non-Profit
WOVEN & NICE
Woven is a Spring Valley, NY nonprofit running the NICE program (New Training Inclusive Community Environment) in four Rockland County schools. Their team supports students through restorative practices, mediation, and professional development for teachers and administrators.- 4Schools Served
- 4Weeks to Launch
- 1STTime on Upwork
- Healthcare
CareInTouch
CareInTouch is a Bay Area home health agency providing skilled nursing and therapy services to patients referred from hospitals and clinics. With over 100 staff, they operate in one of the most complex and compliance-driven healthcare markets in the country.- 40% Reduction In Billing Errors
- 100+Staff Operations Managed
- 0Missed Compliance Deadlines
- Startup
Sparkle The Cleaning Service
Sparkle The Cleaning Service is a Detroit-area residential cleaning company with 10 years in business, connecting homeowners with vetted, insured independent cleaners through a subscription-based marketplace platform.- 75% Platform Transparency
- 2XPlatform Growth
- 40%Higher User Retention
- Startup
DineMate
DineMate is a Maryland-based dating and connecting platform built around verified profiles, restaurant reservations, and prepaid dining experiences. Founded to bring back authenticity to how people meet and connect.- 60% Time Saved
- 99%System Reliability
- 40%Higher User Retention
- Healthcare
Prior Authorization AI
Prior Authorization AI is a healthcare automation startup building AI-powered tools to streamline prior authorization for Medicare and Medicaid medical transportation providers in New Jersey.- 16Weekly hours saved
- 63%Admin time reduced
- 43%Fewer submission errors
- Education
Grand Central Language Services
Grand Central Language Services provides translation and interpretation for organizations operating in complex, multilingual environments. As demand grew, internal workflows became harder to manage. SoftDoes built a custom platform to streamline coordination, improve visibility, and support scalable operations.- 72%Workflow Reduction
- 48%Coordination Reduction
- 83%Visibility Increase
- Healthcare
FMY Orthodontics
FMY Orthodontics, a multi-location practice in West Tennessee, partnered with SoftDoes to replace a spreadsheet-based financial workflow with a custom web platform. The goal was to simplify how staff present treatment financing while allowing patients and families to review and complete decisions remotely.- 60%Workflow Reduction
- 75%Remote Adoption
- 5Locations Aligned
FORBIDDEN ALCHEMY
Forbidden Alchemy is a Shopify-based e-commerce store created for a bold, underground fashion brand rooted in metalcore and occult aesthetics. The goal was to deliver a high-impact online experience that reflects the brand’s dark identity while providing smooth, conversion-focused shopping for mobile-first users.- 68%Faster Checkout
- 41%Repeat Customers
- 35%Cart Abandonment
Bokeyno Motorsports
Bokeyno Motorsports is the leading mobile installer of vertical doors for high-performance cars. This Shopify website isn’t just about services—it’s a bold statement of power, style, and expertise. With a sharp layout, strong visuals, and real-world case studies, the site delivers all the information car enthusiasts need to book confidently and instantly.- 54%Booking Requests
- 43%Lead Conversion
- 32%Qualified Inquiries
ai document processing platform
A comprehensive talent solution designed to help companies attract, hire, and retain top talent more effectively. The platform combines AI-powered recruitment technology with employee financial wellbeing programs, enabling smarter hiring decisions while supporting employees’ financial stability and long-term engagement.- 62%Faster Processing Time
- 78%Less Manual Work
- 35%Improved Accuracy
WHAT IT WAS LIKE TO BUILD TOGETHER
Direct feedback from founders and product owners – including our partners right here in Raleigh, NC – after shipping, scaling, and maintaining real production systems.
WHAT CHANGED IN PRACTICE
Clients didn’t stay because of promises. They stayed because delivery became predictable, ownership was clear, and the product kept moving forward after launch.
- 01Direct Access to Senior Engineers
SoftDoes assigns senior engineers who can reason through software development, data management, and analytics without passing every decision through extra layers. You work with people who understand data architecture, statistical methods, machine learning, and business requirements in the same conversation. Data driven decision making minimizes personal bias and safeguards objectivity, helping organizations make informed decisions based on data rather than gut feelings. We bring that same discipline to technical choices, so assumptions are tested instead of repeated. Raleigh’s technology hub hosts a variety of prominent firms and organizations specializing in business analytics, ranging from global enterprise software companies to specialized consulting agencies.
- 02Predictable Delivery
SoftDoes keeps work predictable through clear discovery, defined acceptance criteria, and direct communication. We separate strategy from implementation details so leaders can see what is being decided and why. Organizations that adopt a data driven culture see benefits such as improved customer satisfaction, better strategic planning, and enhanced operational efficiency. We apply the same mindset to our own work by using evidence, not vague status updates. That community standard matches how we manage serious analytics work.
- 03Built to Last Past Launch
SoftDoes creates systems that are meant to remain useful after the first launch. We document data pipelines, dashboard logic, model assumptions, permissions, and operational ownership. Effective data visualization allows organizations to transform raw data into meaningful insights, facilitating better decision making and operational optimization across various departments. Data visualization is a critical component of business intelligence tools, enabling users to create interactive dashboards and visual representations of data, which help in identifying patterns and trends. That market shift makes maintainable analytics more important than decorative reports.
- 04No Babysitting Required
SoftDoes can take ownership of the technical path without requiring constant supervision from your internal team. We ask precise questions early, confirm the data sources, and keep the work aligned with measurable outcomes. Those local examples show why analytics work needs both rigor and practical execution. Our clients get a partner that can move from assessment to implementation oversight with minimal friction.
Technologies We Use
ENTERPRISE PLATFORMS & BUSINESS SYSTEMS
DATABASES & DATA INFRASTRUCTURE
ENGINEERING, DEVOPS & PRODUCT TOOLS
DATA ANALYTICS & AI
CLOUD PLATFORMS
Frequently Asked Questions
How is communication handled during business analytics in Raleigh?
Communication is direct, documented, and tied to the work in progress. You speak with technical people who understand the data model, business intelligence tools, and the business reason behind each request. We use short written updates, working sessions, and decision records when the project needs them. If an issue affects data quality, data security, or timeline risk, we raise it early. Business users get explanations in plain language, while technical stakeholders can review deeper details. The goal is to keep everyone aligned without adding unnecessary meetings.
What types of business analytics projects are a good fit for SoftDoes?
SoftDoes is a fit for custom analytics, business intelligence, data integration, database design, product ownership, digital transformation, and code audits. We also work on embedded analytics, predictive modeling, data visualization, data warehousing, and machine learning workflows. A project can be narrow, such as fixing dashboard logic, or broad, such as modernizing the data architecture behind multiple systems. We are interested in focused tasks as well as larger initiatives when the business requirements are clear. The best fit is a team that wants practical engineering judgment, not only slideware. If your current tools hide the truth in raw data, we can help turn that into meaningful insights.
Do you provide independent business analytics audits or only end to end consulting?
We can start with an independent audit or take responsibility for a broader consulting engagement. An audit may review code, data pipelines, data governance, BI tools, business intelligence software, model assumptions, and reporting accuracy. End to end work can continue from those findings into implementation planning and technical oversight. Some clients only need a second opinion before making a major decision. Others need a team that can turn audit findings into working systems. Either way, business analytics recommendations are written so leaders can act on them.
How do you handle scope and changes in data analytics work?
We define scope around outcomes, systems, data sources, and decision points. Changes are expected in analytics work because data discovery often reveals missing fields, weak definitions, or inconsistent reporting logic. When that happens, we explain the impact before the work changes direction. We separate must have items from optional improvements so the project stays controlled. Data analytics decisions are documented with the reason, the tradeoff, and the next action. This keeps scope practical while still allowing the work to respond to facts.
Do you provide implementation oversight after the data strategy is ready?
Yes, SoftDoes can guide implementation after the strategy is approved. That can include technical specifications, data pipelines, database changes, dashboard architecture, model validation, and coordination with internal teams. We help make sure the strategy does not sit unused in a document. Our oversight keeps business requirements connected to engineering choices. We can also review work completed by another team when leadership needs independent verification. The purpose is to turn planning into usable data analytics solutions.
Will we own the code and IP for business analytics work?
Yes, clients own the custom code and IP created for their project under the agreed terms. We keep ownership clear because analytics systems often become part of core operations. That includes custom data pipelines, dashboards, integration logic, documentation, and application code created for your environment. If third party tools or open source components are used, we explain the licensing considerations. Your team should be able to maintain, extend, or review the work without hidden restrictions. Business analytics should increase control over your data, not create dependency.
What makes SoftDoes different from a typical data analytics company?
SoftDoes combines software engineering depth with data analytics and product judgment. We do not treat dashboards as the whole answer when the real issue is data architecture, poor integration, or unclear ownership. Our team can work across cloud services, databases, BI tools, machine learning models, and custom software. We focus on maintainable systems that business users can trust. Augmented analytics and artificial intelligence can be useful, but only when the data foundation is sound. That is why our business analytics work starts with the actual operating problem.
How do you price business analytics projects?
We estimate projects after understanding the systems involved, the data sources, the expected outcomes, and the level of technical uncertainty. A small audit, a dashboard correction, a data warehousing initiative, and a predictive analytics system require different levels of effort. We do not force every engagement into the same format. Instead, we define the work, the assumptions, and the decision points before moving forward. That context is why business analytics investments should be scoped carefully, with attention to long term usefulness.
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How I Built SoftDoes. From Solo Developer to Custom Software Development Company
In 2019, I was a freelance software engineer working from a small apartment in Ukraine. Today, I lead SoftDoes, a 70+ person AI focused <a href='https://softdoes.com/'>custom software development company</a> headquartered in Kansas City, Missouri. This is the story of how I built it, project by project, client by client, through a war and across continents.
