90+
Active Client Partnerships
80+ Person
Product & Engineering Team
100%
Your Code & IP Ownership
U.S.-Led
Delivery & Accountability
Services we offer
- 01Business Analytics
> TURN RAW NUMBERS INTO DECISIONS THAT HOLD UP <
Business analytics combines data, technology, and business strategy into a single practice that helps organizations see what happened, why it happened, and what to do next. Many Scranton teams still rely on spreadsheets stitched together at the end of each month, producing reports that arrive too late to matter. Inconsistent metrics across departments mean two people can look at the same question and reach different answers. Our engineers step in to define KPIs, align metric definitions, and create reporting layers that everyone trusts. We design dashboards and decision workflows grounded in clean data models, not guesswork. The result is a team that can act on information the same week it appears, not three weeks later. Our team brings analytical rigor to your existing systems. We audit what you have, identify what is broken or missing, and then design the reporting architecture that fits your operations. Students learn to analyze data and communicate insights effectively, and our consultants carry that same standard into every engagement.
- Unified reporting layer
- Executive ready dashboards
- Forecast ready datasets
- KPI definitions aligned
- Self service analytics
> INSIGHT THAT DRIVES SMARTER DECISIONS <
Business analytics transforms raw data into actionable insights that help organizations optimize processes and anticipate future trends. Scranton companies benefit from tailored analytics programs that integrate seamlessly with existing workflows, enabling faster, more informed decision-making. Our experts focus on data visualization and business intelligence tools that clarify complex information for all stakeholders. We support your team in developing a data-driven culture that enhances operational efficiency and competitive advantage.
- Data visualization expertise
- Predictive analytics models
- Custom KPI tracking
- Real-time reporting dashboards
- Cross-departmental data alignment
- 02IT Consulting
> CLEAR DIRECTION FOR SYSTEMS THAT ACTUALLY WORK TOGETHER <
IT consulting at SoftDoes means advisory work paired with hands on guidance across architecture, integrations, data strategy, and security reviews. Too many Scranton organizations receive vendor advice that favors a product sale rather than the right technical fit. Fragmented tools, siloed applications, and unclear data flows slow every department down. Our consultants map your current system landscape, identify friction points, and design a future state architecture with a realistic roadmap. We cover concrete topics like data pipelines, API integration, governance, and access controls. Key skills in demand for this kind of work include SQL, process automation, and the ability to read across business and technical requirements simultaneously. Regional teams across Pennsylvania are modernizing systems while keeping current operations running, which makes consulting services essential. Our role is to give you vendor neutral advice so your decisions serve your goals, not someone else's quota. We evaluate ERP configurations, database performance, and deployment pipelines with equal attention. Businesses can adopt a data driven mindset to interact better with customers and improve services, but only when the underlying systems support that ambition. Every recommendation we write comes with an impact assessment and a priority ranking. That way your team knows exactly where to start and what to expect at each step.
- System landscape review
- Data architecture planning
- Vendor neutral advice
- Risk focused assessments
- API integration strategy
- 03Digital Transformation
> REPLACE MANUAL STEPS WITH SYSTEMS THAT KEEP UP <
Digital transformation is about using software, data, and process redesign to change how work happens every day. Paper workflows, manual approvals, and disconnected tools create bottlenecks that cost Scranton organizations time and accuracy. Companies use data analytics to streamline operations and make data driven decisions, but that only works when the underlying processes are rethought, not just digitized. Our engineers run process mapping sessions, identify automation opportunities, and connect legacy platforms to modern data layers. Shorter cycle times, fewer manual handoffs, and traceable data across departments are the measurable outcomes we target. We align each change with your team's capacity so nothing breaks while you move forward. Scranton's local economy has a strong presence in transportation and small businesses, and many of these organizations face pressure for faster service and clearer reporting. Digital transformation is not a one time project but a shift in how your organization handles information. Our team pairs custom software with analytics so that process changes stick past the first quarter. We document every workflow change and train your people on the new systems. The goal is fewer surprises and more time spent on the work that matters. Data driven environments emerge when the right processes, tools, and habits come together under a coherent plan.
- Process mapping sessions
- Legacy system analysis
- Data driven workflow design
- Automation opportunity review
- Change enablement guidance
- 04Product Management & Product Ownership
> SHIP FEATURES THAT MATTER, CUT THE ONES THAT DO NOT <
Product management and product ownership in a software and analytics context mean owning the roadmap, aligning stakeholders, and making sure every release moves a measurable number. Many Scranton teams face endless feature lists with no clear priority, and the result is a product that never quite ships or a dashboard nobody uses. Our product leaders own the backlog, write clear user stories, and tie each sprint to business outcomes. We connect analytics directly to product decisions so you see which features drive value and which waste effort. Small teams wearing many hats benefit most from this discipline. Business analytics helps companies drive profitability and enhance customer engagement, but only when the product strategy points in the right direction. Professionals in product development roles often struggle with misaligned stakeholders and unclear success criteria. Our team runs stakeholder alignment sessions, defines acceptance criteria, and manages release planning from start to finish. We focus on outcomes instead of output, which means fewer features done better. Every decision is documented and tied to a data point, not an opinion. Partnering with SoftDoes on product ownership means your internal team can focus on execution while we handle direction and prioritization. That separation of responsibilities keeps projects moving without confusion.
- Outcome oriented roadmaps
- Data informed prioritization
- Clear user stories
- Stakeholder alignment sessions
- Release planning support
- 05Database Design & Development
> STRUCTURE YOUR DATA SO ANALYTICS CAN ACTUALLY TRUST IT <
Database design and development means structuring and implementing data stores that serve both your applications and your reporting needs. Slow queries, messy schemas, duplicate records, and risky manual data fixes are common across Scranton organizations that have accumulated systems over many years. Without a sound database, dashboards and models cannot produce reliable answers. Our data engineers design schemas, normalize critical data, and tune performance so that your analytics layer rests on a solid foundation. We handle the distinction between OLTP systems for daily operations and OLAP structures for reporting and data analysis. Local businesses can use analytics for better financial decisions and inventory management, but only when the underlying database supports those queries efficiently. Choosing between relational, columnar, or NoSQL approaches depends on the workload, and our team evaluates each case individually. We plan migrations carefully, write data quality constraints, and document every table and relationship. SQL remains the most critical skill in this domain, and our engineers write it with precision. Reporting database setups, warehouse designs, and data mart architectures are all part of the work we do. The goal is a database that performs well today and remains maintainable as your data volume increases in the future. Business data deserves architecture that was planned, not accumulated by accident.
- Schema design reviews
- Reporting database setup
- Performance tuning work
- Data quality constraints
- Migration planning support
- 06Code Audits
> FIND WHAT IS BROKEN BEFORE IT COSTS YOU <
Code audits are deep technical reviews of existing code, architecture, and data handling logic. They expose hidden technical debt, fragile analytics queries, security concerns, and performance bottlenecks that slow your team down. Scranton business leaders request audits when they inherit codebases, face developer turnover, or plan a major modernization effort. Our senior engineers review repositories, database logic, and deployment pipelines, then produce written findings with a practical action list. This is not a style critique. It is a technical assessment that identifies risk and recommends concrete next steps.
- Architecture risk review
- Data handling analysis
- Performance bottleneck map
- Security issue findings
- Refactoring action plan
> TURN RAW NUMBERS INTO DECISIONS THAT HOLD UP <
Business analytics combines data, technology, and business strategy into a single practice that helps organizations see what happened, why it happened, and what to do next. Many Scranton teams still rely on spreadsheets stitched together at the end of each month, producing reports that arrive too late to matter. Inconsistent metrics across departments mean two people can look at the same question and reach different answers. Our engineers step in to define KPIs, align metric definitions, and create reporting layers that everyone trusts. We design dashboards and decision workflows grounded in clean data models, not guesswork. The result is a team that can act on information the same week it appears, not three weeks later. Our team brings analytical rigor to your existing systems. We audit what you have, identify what is broken or missing, and then design the reporting architecture that fits your operations. Students learn to analyze data and communicate insights effectively, and our consultants carry that same standard into every engagement.
- Unified reporting layer
- Executive ready dashboards
- Forecast ready datasets
- KPI definitions aligned
- Self service analytics
> INSIGHT THAT DRIVES SMARTER DECISIONS <
Business analytics transforms raw data into actionable insights that help organizations optimize processes and anticipate future trends. Scranton companies benefit from tailored analytics programs that integrate seamlessly with existing workflows, enabling faster, more informed decision-making. Our experts focus on data visualization and business intelligence tools that clarify complex information for all stakeholders. We support your team in developing a data-driven culture that enhances operational efficiency and competitive advantage.
- Data visualization expertise
- Predictive analytics models
- Custom KPI tracking
- Real-time reporting dashboards
- Cross-departmental data alignment
PRODUCTS BUILT ACROSS INDUSTRIES
Finance
Transaction modeling, reporting automation, and risk dashboards aligned with regulatory expectations through business analytics.
Healthcare
Patient and operational data integration with strict privacy controls, powered by thoughtful data engineering.
Education
Enrollment dashboards and learner progress reporting that connect old systems to new platforms during digital transformation.
Construction
Project tracking, cost dashboards, and offline friendly job site data collection through custom software development.
Technology
Product analytics, usage tracking, and experiment reporting supported by AI and machine learning capabilities.
Startups
MVP analytics, lightweight data stacks, and investor ready metrics shaped around early stage product development.
Compliance
Data retention strategy, access logging, and segregation of duties supported by focused IT consulting.
Energy
Sensor data ingestion, performance dashboards, and demand forecasting grounded in data science and engineering.
Transparency at each stage
Discovery & Alignment
We audit your infrastructure and goals to find technical debt and create a clear, scalable transformation roadmap.
Technical Strategy
Senior engineers select optimal stacks and patterns, ensuring architectural reasoning for long-term scalability.
Iterative Development
Step-by-step solution detailing with regular demos of diagrams and docs to track every milestone as it happens.
Careful Validation
We conduct risk assessments and compliance audits to ensure the stability and viability of the future system.
Implementation Support
Full architectural oversight and team support during rollout to ensure precise execution of the designed vision.
Numbers Don’t Lie
Recent projects showcasing how we design, engineer, and deliver production-ready software solutions.
WHAT CLIENTS SAY
Independently verified reviews from real clients on Clutch.co
WHAT CHANGED IN PRACTICE
Clients didn’t stay because of promises. They stayed because delivery became predictable, ownership was clear, and the product kept moving forward after launch.
- 01Direct Access to Senior Engineers
Every project at SoftDoes is handled by senior engineers and architects who participate from discovery through execution. There are no account managers relaying messages between you and the people doing the work. This shortens feedback loops and keeps technical decisions close to the actual implementation. Business analytics projects benefit most from this model because misunderstandings about data or metrics can derail an entire reporting layer. Cleaner designs, faster problem resolution, and fewer miscommunications are the direct results. You speak to the person writing the code, not someone summarizing what they heard.
- 02Predictable Delivery
We break every engagement into small milestones with clearly defined outcomes and transparent progress updates. Digital transformation work and analytics projects alike follow the same disciplined approach. Whether the engagement runs two weeks or twelve months, each milestone has a deliverable your team can review and validate. Risks are surfaced early and discussed openly, not hidden until they become emergencies. Stakeholders stay aligned because they see progress in real terms, not slide decks. We welcome all project sizes, from a focused code audit to a full platform redesign.
- 03Built to Last Past Launch
Systems, reports, and datasets we design are meant to run well long after the initial engagement ends. Data engineering work includes automated tests, clear documentation, and well defined data contracts between services. This reduces outages, rework, and the onboarding time when new team members join your organization. We think about operations from day one, not as an afterthought once the launch is behind us. Custom software development follows the same principle: every component is documented and tested. Your team inherits something they can maintain, extend, and trust.
- 04No Babysitting Required
Our team manages its own schedule, technical research, and day to day decisions without requiring oversight from your side. Communication is predictable: regular updates arrive on time, and status chasing is unnecessary. We ask focused questions, present options with tradeoffs, and document every decision made. Business analytics in Scranton works best when your internal team can focus on their own responsibilities instead of managing ours. Escalation paths are clear and rarely needed because issues are caught and resolved early. You get a partner that operates independently while keeping you fully informed.
Technologies We Use
ENTERPRISE PLATFORMS & BUSINESS SYSTEMS
DATABASES & DATA INFRASTRUCTURE
ENGINEERING, DEVOPS & PRODUCT TOOLS
DATA ANALYTICS & AI
CLOUD PLATFORMS
Frequently Asked Questions
Everything you need to know about working with SoftDoes. Can’t find an answer?
How is communication handled for business analytics in Scranton, PA?
We use email, video calls, and shared documents to keep every conversation traceable and accessible. Meeting rhythms are set during onboarding, typically weekly syncs with async updates in between. For business analytics in Scranton projects, response times are agreed upfront so neither side is left waiting. After each meeting we send a written summary with decisions made and next steps listed. Escalation paths are defined at the start so urgent matters reach the right person fast. This structure keeps communication efficient without cluttering your calendar.
What types of projects are a good fit for SoftDoes?
Good fits include new analytics platforms, report redesigns, code audits, data migrations, and dashboard consolidation. Business analytics in Scranton engagements range from short focused reviews to long term partnerships. Both early stage companies and established organizations with legacy systems find value in our approach. We are interested in all project sizes, from a two week audit to a year long platform effort. The common thread is that data and engineering decisions carry real weight in the outcome. If your project involves messy data, unclear metrics, or fragile pipelines, it is likely a match.
Do you provide independent audits or only end to end business analytics consulting?
We offer both stand alone audits and full end to end consulting engagements. A business analytics audit from SoftDoes covers code quality, data handling logic, architecture risks, and security concerns. Clients receive a written report with findings, risk ratings, and recommended next steps they can act on independently. If you want us to continue into implementation after the audit, we can do that too. The audit is designed to be useful on its own, regardless of who does the follow up work. This flexibility lets you choose the level of involvement that fits your team and budget.
How do you handle scope and changes on business analytics initiatives?
Every business analytics engagement begins with a clearly documented scope that both sides agree to before work starts. When changes come up, we run a quick impact assessment covering timeline, effort, and dependencies. Changes are grouped into sensible batches so that the current milestone is not disrupted unnecessarily. A change log tracks every adjustment, keeping the project history transparent for all stakeholders. This approach protects timelines while giving you the flexibility to respond to new information. No change is implemented without your explicit approval and a clear understanding of what it affects.
Do you provide implementation oversight after the strategy is ready?
Yes, we can remain involved after the strategy phase to review pull requests, data models, dashboards, and pipeline logic. Business analytics strategies are only as good as their execution, which is why oversight matters. This service is especially valuable for clients who have internal teams or other partners handling the implementation. Our experts focus on keeping the original strategy intact while catching deviations early. We review work against the agreed architecture and flag anything that drifts from the plan. The goal is to protect the investment you made during the strategy phase.
Will we own the code and IP from our business analytics systems?
Clients own all project specific code, data models, and documentation created during the engagement, as defined in our contracts. Business analytics systems we design for you belong to you. We may reuse internal utilities and frameworks that are not specific to your project, and this distinction is made clear from the start. There are no surprises around intellectual property because we discuss rights before any work begins. Every deliverable, from SQL scripts to dashboard templates, is transferred to your repositories. Transparency around ownership is a baseline expectation, not a negotiation point.
What makes SoftDoes different from a typical business analytics agency?
SoftDoes operates as an engineering partner, not a vendor reselling templates or generic dashboards. For business analytics in Scranton, that means you work directly with senior engineers who understand data architecture, SQL, and reporting logic at a deep level. There are no account layers between you and the people doing the technical work. Our experience spans data engineering, AI, custom software, and product ownership, which means we see the full picture. We focus on clear outcomes tied to your specific systems and goals, not repackaged frameworks. The difference shows up in the quality of the architecture, the documentation, and the long term maintainability of everything we hand over.
How do you price projects that involve business analytics work?
We use clear pricing models such as project based engagements or ongoing retainer arrangements, depending on what fits the work. Business analytics projects are scoped based on complexity, team composition, and expected timelines. Every engagement starts with a written proposal that breaks down what is included and what is not. There are no hidden charges or vague line items in our agreements. If the scope changes during the project, pricing adjustments are discussed and approved before any additional work begins. Transparency in pricing reflects the same discipline we apply to the engineering itself.
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